You are never too old to set another goal or to dream a new dream.
— C.S. Lewis
You are what you repeatedly do. Excellence, then, is not an act, but a habit.
— Aristotle
You can have everything in life you want, if you will just help enough other people get what they want.
— Zig Ziglar
You can’t build a reputation on what you are going to do.
— Henry Ford
You can’t propose a mutually beneficial business relationship if you can’t understand their business.
— Craig Rosenberg
You don’t close a sale; you open a relationship if you want to build a long term, successful enterprise.
— Patricia Fripp
You don’t need a big close, as many sales reps believe. You risk losing your customers when you save all the good stuff for the end. Keep the customer actively involved throughout the presentation, and watch your results improve.
— Harvey MacKay
You just can’t beat the person who never gives up.
— Babe Ruth
You may not realize it when it happens, but a kick in the teeth may be the best thing in the world for you.
— Walt Disney
You miss 100% of the shots you don’t take.
— Wayne Gretzky
You must expect great things of yourself before you can do them.
— Michael Jordan
You need to be able to paint a picture in a conversation. The lost part of sales is the storytelling side.
— Richard Harris
You need to let the little things that would ordinarily bore you suddenly thrill you.
— Andy Warhol
You only live once, but if you do it right, once is enough.
— Mae West
You will attract way more buyers if you are offering to teach them something of value to them than you will ever attract by simply trying to sell them your product or service.
— Chet Holmes
You’ve got enemies? Good, that means you stood up for something in your life.
— Eminem
Treat your salesperson like you would treat your most important customer—because he is!
— Colleen Stanley
True nobility is being superior to your former self.
— Ernest Hemingway
Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships.
— Stephen Covey
Trying is winning in the moment.
— Dan Waldschmidt
Value the relationship more than making your quota.
— Jeffrey Gitomer
We cannot solve our problems with the same thinking we used when we created them.
— Albert Einstein
We generate fears while we sit. We overcome them by action.
— Dr. Henry Link
We herd sheep, we drive cattle, we lead people. Lead me, follow me, or get out of my way.
— George S. Patton
Well done is better than well said.
— Benjamin Franklin
What differentiates sellers today is their ability to bring fresh ideas.
— Jill Konrath
What we dwell on is who we become.
— Oprah Winfrey
What you focus on is what you get.
— Bob Burg
What you lack in talent can be made up with desire, hustle, and giving 110% all the time.
— Don Zimmer
Whatever you are, be a good one.
— Abraham Lincoln
When a team takes ownership of its problem, the problem gets solved.
— Jocko Willink
When reps take the role of a curious student rather than an informed expert, buyers are much more inclined to engage.
— Jeff Hoffman
When you’re good at something, you’ll tell everyone. When you’re great at something, they’ll tell you.
— Walter Payton
Whenever an individual or a business decides that success has been attained, progress stops.
— Thomas J. Watson Jr
Whether you think you can or you think you can’t, you’re right.
— Henry Ford
Winning isn’t everything, but wanting to win is.
— Vince Lombardi
The one thing you’re putting off or dreading? That’s your brain telling you it’s the thing you need to do most and next. Get it done. Stop dreading. Do.
— Nancy Nardin
The only question is whether you’re going to do it today or tomorrow. If you keep saying you’re going to do it tomorrow, you’ll never do it. You have to get on it today.
— Warren Buffett
The ordinary focus on what they’re getting. The extraordinary think about who they’re becoming.
— Unknown
The questions you ask are more important than the things you could ever say.
— Thomas Freese
The real problem with closing is not adequately defining or diagnosing the prospect’s problems in the first place.
— Keith Eades
The road to Easy Street goes through the sewer.
— John Madden
The sales compensation plan is Batman, the sales contest is Robin.
— Mark Roberge
The secret of getting ahead is getting started.
— Mark Twain
The story is the heart of the sale.
— Matthew Pollard
The successful warrior is the average man, with laser like focus.
— Bruce Lee
The vision of a champion is bent over, drenched in sweat, at the point of exhaustion, when nobody else is looking.
— Mia Hamm
The way to get started is to quit talking and begin doing.
— Walt Disney
There are no limits to what you can accomplish, except the limits you place on your own thinking.
— Brian Tracy
There are three choices in life: be good, get good, or give up.
— Hugh Laurie
There is always room at the top.
— Daniel Webster
There is little success where there is little laughter.
— Andrew Carnegie
There is no easy button in sales. Prospecting is hard, emotionally draining work, and it is the price you have to pay to earn a high income.
— Jeb Blount
There is no magic to closing. There are no magic phrases. Closing the deal is completely dependent on the situation.
— Alice Heiman
Train your prospects to pay attention and to open and read emails that you send. Don’t encourage them to ignore or delete your messages because they are of inconsistent or no value to them.
— Bridget Gleason
Success is a science; if you have the conditions, you get the result.
— Oscar Wilde
Success is never final. Failure is never fatal. It is courage that counts.
— Winston Churchill
Success is often achieved by those who don’t know that failure is inevitable.
— Coco Chanel
Success is the sum of small efforts, repeated day in and day out.
— Robert Collier
Success is where preparation and opportunity meet.
— Bobby Unser
Success occurs when opportunity meets preparation.
— Zig Ziglar
Success seems to be connected with action. Successful people keep moving. They make mistakes but they don’t quit.
— Conrad Hilton
Successful people ask a lot more questions during sales calls than do their less successful colleagues.
— Neil Rackham
Successful people do what unsuccessful people are not willing to do. Don’t wish it were easier; wish you were better.
— Jim Rohn
Talking isn’t selling and selling isn’t closing.
— Steli Efti
The best salespeople know that their expertise can become their enemy in selling. At the moment they are tempted to tell the buyer what ‘he needs to do,’ they instead offer a story about a peer of the buyer.
— Mike Bosworth
The best salespeople wonder what it would be like to be in the other person’s shoes. They know they can’t play that game unless they continually strive to train themselves in how we as human beings communicate.
— Bob Phibbs
The difference between a successful person and others is not a lack of strength, not a lack of knowledge, but rather a lack of will.
— Vince Lombardi
The difference between involvement and commitment is like ham and eggs. The chicken is involved; the pig is committed.
— Martina Navratilova
The harder the conflict, the more glorious the triumph.
— Thomas Paine
The key is not to call the decision maker. The key is to have the decision maker call you.
— Jeffrey Gitomer
The major difference between successful and unsuccessful people is that the former look for problems to resolve, whereas the latter make every attempt to avoid them.
— Grant Cardone
The most difficult thing is the decision to act, the rest is merely tenacity. The fears are paper tigers. You can do anything you decide to do. You can act to change and control your life; and the procedure, the process is its own reward.
— Amelia Earhart
Pretend that every single person you meet has a sign around his or her neck that says, ‘Make me feel important.’ Not only will you succeed in sales, you will succeed in life.
— Mary Kay Ash
Prospecting. Find the man with the problem.
— Ben Friedman
Prospects are making their purchase decision based on whether they think you understand their problems and you have the knowledge, resources, and commitment to solving them.
— Trish Bertuzzi
Quality performance starts with a positive attitude.
— Jeffrey Gitomer
Sales are contingent upon the attitude of the salesman, no the attitude of the prospect.
— William Clement Stone
Sales is an outcome, not a goal. It’s a function of doing numerous things right, starting from the moment you target a potential prospect until you finalize the deal.
— Jill Konrath
Sales is not about selling anymore, but about building trust and educating.
— Siva Devaki
Sales is the most important aspect of a company, which in turn is about how well you treat your customer and stay ahead of your customer’s requirements.
— Mark Cuban
Sales success comes after you stretch yourself past your limits on a daily basis.
— Omar Periu
Sales success comes from the right balance of quality human interaction and appropriate use of supplemental tools.
— Deb Calvert
Selling is essentially a transference of feelings.
— Zig Ziglar
Selling is really about having conversations with people and helping improve their company or their life. If you look at it like that, selling is a very admirable thing to do.
— Lori Richardson
Selling through social channels is the closest thing to being a fly on the wall in your customers, prospects and competitors’ world.
— Jim Keenan
Setting goals is the first step in turning the invisible into the visible.
— Tony Robbins
Sometimes the most influential thing we can do is listen.
— Bob Burg
Stop saying ‘later.’ You WON’T do it later. Do it or decide not to do it.
— Chris Brogan
Strategy is indeed about choosing what not to do as well as what to do. A business unit needs to decide what need it aims to satisfy in what group of people and with what value proposition that distinguishes the business from its competitors.
— Philip Kotler
Success depends upon previous preparation, and without such preparation, there is sure to be failure.
— Confucius
Most of the important things in the world have been accomplished by people who have kept on trying when there seemed to be no hope at all.
— Dale Carnegie
Most people think ‘selling’ is the same as ‘talking’. But the most effective salespeople know that listening is the most important part of their job.
— Roy Bartell
Motivation will almost always beat mere talent.
— Norman Ralph Augustine
Never confuse activity with accomplishment
— Lori Richardson
Never sacrifice who you are, just because someone has a problem with it.
— Unknown
Ninety percent of selling is conviction and 10 percent is persuasion.
— Shiv Khera
No matter how deep a study you make. What you really have to rely on is your own intuition and when it comes down to it, you really don’t know what’s going to happen until you do it.
— Konosuke Matsushita
No one can make you feel inferior without your consent.
— Eleanor Roosevelt
Nothing is impossible; the word itself says ‘I’m possible!’
— Audrey Hepburn
Numbers alone won’t fix anything. But they will help you identify where the problem is.
— Steli Efti
Often when you think you’re at the end of something, you’re at the beginning of something else.
— Fred Rogers
On any given Monday I am one sale closer and one idea away from being a millionaire.
— Larry D. Turner
Once you replace negative thoughts with positive ones, you’ll start having positive results.
— Willie Nelson
One of the best predictors of ultimate success … isn’t natural talent or even industry expertise, but how you explain your failures and rejections.
— Daniel H. Pink
Opportunities are usually disguised as hard work, so most people don’t recognize them
— Ann Landers
Opportunities don’t happen. You create them.
— Chris Grosser
Our greatest weakness lies in giving up. The most certain way to succeed is to try just one more time.
— Thomas Edison
Outstanding people have one thing in common: An absolute sense of mission.
— Zig Ziglar
Practice is just as valuable as a sale. The sale will make you a living; the skill will make you a fortune.
— Jim Rohn
In the middle of every difficulty lies opportunity.
— Albert Einstein
Innovation distinguishes between a leader and a follower.
— Steve Jobs
Internalize the Golden Rule of sales that says: All things being equal, people will do business with, and refer business to, those people they know, like and trust.
— Bob Burg
It ain’t over ’til it’s over.
— Yogi Berra
It is not necessary to do extraordinary things to get extraordinary results.
— Warren Buffett
It is not your customer’s job to remember you. It is your obligation and responsibility to make sure they don’t have the chance to forget you.
— Patricia Fripp
It’s no longer about interrupting, pitching and closing. It is about listening, diagnosing and prescribing.
— Mark Roberge
It’s not about having the right opportunities. It’s about handling the opportunities right.
— Mark Hunter
Keep your sales pipeline full by prospecting continuously. Always have more people to see that you have time to see them.
— Brian Tracy
Killer Salespeople Uncover True Problems Behind Desired Solutions.
— Aaron Ross
Leaders must be close enough to relate to others, but far enough ahead to motivate them.
— John C. Maxwell
Leaders must get across the why as well as the what.
— John Doerr
Leadership belongs to those who take it.
— Sheryl Sandberg
Leadership is a choice, not a position.
— Stephen Covey
Lean in, speak out, have a voice in your organization, and never use the word ‘sorry.’
— Trish Bertuzzi
Learn from the mistakes of others. You can’t live long enough to make them yourself.
— Eleanor Roosevelt
Learn the rules like a pro, so you can break them like an artist.
— Pablo Picasso
Life shrinks or expands in proportion to one’s courage.
— Anais Nin
Make a customer, not a sale.
— Katherine Barchetti
Missing a train is only painful if you run after it! Likewise, not matching the idea of success others expect from you is only painful if that’s what you are seeking.
— Nassim Nicholas Taleb
If you do not have a defined process that moves your people forward so the can achieve greater results, then what is it you are managing?
— Keith Rosen
If you don’t believe in what you’re selling, neither will your prospect.
— Frank Bettger
If you don’t give up on something you truly believe in, you will find a way.
— Roy T. Bennett
If you harness the power of innovation, you’ll convert sales complexity into a brutal competitive advantage.
— Tim Sanders
If you want to succeed you should strike out on new paths, rather than travel the worn paths of accepted success.
— John D Rockefeller
If you’re going through hell, keep going.
— Winston Churchill
If you’re not making mistakes, then you’re not doing anything.
— John Wooden
If you’re offered a seat on a rocket ship, don’t ask what seat! Just get on.
— Sheryl Sandberg
If your sales have tanked, maybe the issue is not your lack of sales skills, but you are rushing the knowing and trusting aspects of the buying process.
— Leanne Hoagland-Smith
I will never quit. I persevere and thrive on adversity. My Nation expects me to be physically and mentally stronger than my enemies. If knocked down, I will get back up, every time. I will draw on every remaining ounce of strength to protect my teammates and to accomplish our mission. I am never out of the fight.
— U.S. Navy SEALs credo
I’d rather regret the things I’ve done than regret the things I haven’t done.
— Lucille Ball
I’m not a product of my circumstances. I am a product of my decisions.
— Stephen Covey
If we had no winter, the spring would not be so pleasant: if we did not sometimes taste of adversity, prosperity would not be so welcome.
— Josh Billings
If you aim at nothing, you will hit it every time.
— Zig Ziglar
If you are not taking care of your customer, your competitor will.
— Bob Hooey
If you are not too large for the place you occupy, you are too small for it.
— Chester A. Arthur
If you are working on something that you really care about, you don’t have to be pushed. The vision pulls you.
— Steve Jobs
If you aren’t going all the way, why go at all?
— Joe Namath
If you can’t describe what you are doing as a process, you don’t know what you’re doing.
— Edward Deming
For every sale you miss because you were too enthusiastic, you’ll miss a hundred because you weren’t enthusiastic enough.
— Zig Ziglar
Fortune favors the bold.
— Virgil
Great salespeople are relationship builders who provide value and help their customers win.
— Jeffrey Gitomer
Great things are done by a series of small things done together.
— Vincent van Gogh
Grit, in a word, is stamina. But it’s not just stamina in your effort. It’s also stamina in your direction, stamina in your interests. If you are working on different things but all of them very hard, you’re not really going to get anywhere. You’ll never become an expert.
— Angela Duckworth
Hard work is about risk. It begins when you deal with the things that you’d rather not deal with: fear of failure, fear of standing out, fear of rejection. Hard work is about training yourself to leap over this barrier, drive through the other barrier. And after you’ve done that, to do it again the next day.
— Seth Godin
High expectations are the key to everything.
— Sam Walton
How you sell matters. What your process is matters. But how your customers feel when they engage with you matters more.
— Tiffani Bova
Humor is the universal solvent against the abrasive elements of life.
— Alan Simpson
I am hitting my head against the walls, but the walls are giving way.
— Gustav Mahler
I am not a product of my circumstances. I am a product of my decisions.
— Stephen Covey
I am who I am today because of the choices I made yesterday.
— Eleanor Roosevelt
I attribute my success to this: I never gave or took any excuse.
— Florence Nightengale
I don’t like that man. I must get to know him better.
— Abraham Lincoln
I fear not the man who has practiced 10,000 kicks once, but I fear the man who has practiced one kick 10,000 times.
— Bruce Lee
I got lucky because I never gave up the search. Are you quitting too soon? Or are you willing to pursue luck with a vengeance?
— Jill Konrath
I have never worked a day in my life without selling. If I believe in something, I sell it, and I sell it hard.
— Estée Lauder
I never lose. I either win or learn.
— Nelson Mandela
I never see failure as failure, but only as the game I must play and win.
— Tom Hopkins
Don’t find customers for your products, find products for your customers.
— Seth Godin
Don’t measure yourself by what you have accomplished, but by what you should have accomplished with your ability.
— John Wooden
Don’t say you don’t have enough time. You have exactly the same number of hours per day that were given to Pasteur, Michelangelo, Mother Teresa, Helen Keller, Leonardo da Vinci, Thomas Jefferson, and Albert Einstein.
— H. Jackson Brown, Jr.
Don’t sell life insurance. Sell what life insurance can do.
— Ben Feldman
Don’t watch the clock; do what it does. Keep going.
— Sam Levenson
Don’t wish it were easier, wish you were better.
— Jim Rohn
Dream big! There are no limitations to how good you can become or how high you can rise except the limits you put on yourself.
— Brian Tracy
Every email is an opportunity to test a different benefit or angle.
— Heather R Morgan
Every sale has five obstacles: no need, no money, no hurry, no desire, no trust.
— Zig Ziglar
Everything you’ve ever wanted is on the other side of fear.
— George Addair
Excellence is not a skill. It’s an attitude.
— Ralph Marston
Expect to make some mistakes when you try new and different approaches.
— Harvey Mackay
Failure will never overtake me if my determination to succeed is strong enough.
— Og Mandino
Faith is taking the first step even when you don’t see the whole staircase.
— Martin Luther King Jr.
Fall down seven times and stand up eight.
— Proverb
Far too often, salespeople get ahead of the prospect. They predict a close date based on their quota instead of on the prospect’s needs. The only way to know when a deal will close is to ask the customer.
— Alice Heiman
Filter everything you’re doing, saying and pitching through the customer point of view, and you’ll improve just about every metric you care about today.
— Matt Heinz
For a leader, getting results is more important than getting credit.
— Bob Burg
Before LinkedIn and other social networks, in the sales world, ABC stood for Always Be Closing. Now it means Always Be Connecting.
— Jill Rowley
Begin always expecting good things to happen.
— Tom Hopkins
Beware of monotony; it’s the mother of all deadly sins.
— Edith Wharton
Big shots are only little shots who keep shooting.
— Christopher Morley
Buyers do business with you, not with your company and not with your technology.
— Joanne Black
Buyers don’t believe anything you have to say to them about your product or service until they first believe in you.
— Deb Calvert
Care enough to create value for customers. If you get that part right, selling is easy.
— Anthony Iannarino
Catch a man a fish, and you can sell it to him. Teach a man to fish, and you ruin a wonderful business opportunity.
— Karl Marx
Change before you have to.
— Jack Welch
Companies should be selling ideas more than benefits. Sell Ideas. Not stuff.
— Aaron Ross
Courage is not having the strength to go on; it is going on when you don’t have the strength.
— Teddy Roosevelt
Do you want to know who you are? Don’t ask. Act! Action will delineate and define you.
— Thomas Jefferson
Don’t be afraid to give up the good to go for the great.
— John D. Rockefeller
Don’t bother telling the world you are ready. Show it. Do it.
— Peter Dinklage
Don’t let what you cannot do interfere with what you can do.
— John Wooden
Don’t watch the clock; do what it does. Keep going.
— Sam Levenson
Don’t celebrate closing a sale, celebrate opening a relationship.
— Patricia Fripp
Don’t expect to be motivated every day to get out there and make things happen. You won’t be. Don’t count on motivation. Count on Discipline.
— Jocko Willink
‘I can’ is 100 times more important than IQ.
— Unknown
A fool thinks himself to be wise, but a wise man knows himself to be a fool.
— William Shakespeare
A goal is a dream with a deadline.
— Napolean Hill
A mediocre idea that generates enthusiasm will go further than a great idea that inspires no one.
— Mary Kay Ash
A salesperson’s ethics and values contribute more to sales success than do techniques or strategies.
— Ron Willingham
A straightforward way to show buyers that you genuinely like them is to identify something about them that you sincerely appreciate.
— David Hoffeld
A successful man is one who can lay a firm foundation with the bricks that others throw at him.
— David Brinkley
Accountability breeds responsibility.
— Stephen Covey
Act as if what you do makes a difference. It does.
— William James
All men dream, but not equally. Those who dream by night in the dusty recesses of their minds, wake in the day to find it was in vanity: but the dreamers of the day are dangerous men, for they may act on their dreams with open eyes, to make them possible.
— T.E. Lawrence
Almost every successful person begins with two beliefs: the future can be better than the present, and I have the power to make it so.
— David Brooks
Always do your best. What you plant now, you will harvest later.
— Og Mandino
An effective process has the reps thinking in terms of ‘them’ as opposed to ‘us.’
— Trish Bertuzzi
And I urge you to please notice when you are happy, and exclaim or murmur or think at some point, ‘If this isn’t nice, I don’t know what is.
— Kurt Vonnegut
Approach each customer with the idea of helping him or her solve a problem or achieve a goal, not of selling a product or service.
— Brian Tracy
Authentic marketing is not the art of selling what you make but knowing what to make. It is the art of identifying and understanding customer needs and creating solutions that deliver satisfaction to the customers, profits to the producers and benefits for the stakeholders.
— Philip Kotler
Be an example. Are you prompt? Are you professional? Are you engaged? As sales leaders, we have to set the bar high for ourselves as well as our teams.
— Lori Richardson
Be miserable. Or motivate yourself. Whatever has to be done, it’s always your choice.
— Wayne Dyer
Become the person who would attract the results you seek.
— Jim Cathcart