Our professionally trained, US-based B2B calling services team knows how to hire cold callers and train them for success. Our B2B cold calling agency offers a variety of services that will help you achieve your sales goals, including lead generation, appointment setting, and more.
People that say B2B sales cold calling is dead haven’t worked with our US-based cold calling SDRs. Our reps make upwards of 1000 cold calls every week, and we consistently book thousands of meetings each month for our clients just from cold calls. Our top reps are booking 10+ meetings each week for their clients, and our entire sales team is booking over 500 meetings each week for our clients.
Our program is designed to allow our sales reps to focus on one thing only – making phone calls to book meetings. Unlike traditional call centers, our cold callers are dedicated to your account so they become more and more comfortable with your market rather than constantly switching between different clients every day.
Our B2B call services provide verified direct phone numbers after cold outreach to ensure a high dial-to-connect rate, and our outsourced SDRs can even handle inbound requests and book meetings in real-time. We have sales managers and quality assurance specialists that listen to calls daily and have weekly coaching sessions with all of our reps to ensure high levels of calling skills and success.
While we expect our sales professional reps to be available during working hours, we also understand that absences happen, which is why we developed our "Jedi" program. Our most senior reps, dubbed Jedi's, act as "floaters" to cover clients for unexpected absences to ensure everything stays on track. Jedi's can also be assigned to struggling clients to help add additional power and keep us on track to hit quota with more sales conversations.
Our B2B Cold Callers Are Trained And Ready To Dial
Our entire team of US-based sales representatives are professionally trained and experienced in lead generation, appointment setting, and more. Every member of our sales professionals are trained in industry best practices to make successful cold calls and book qualified sales meetings.
U.S. BASED REPS
Our sales teams are fully remote and located across the U.S. — we know how important this is to ensure the highest quality of cold calling process for all of our B2B clients.
DEDICATED SALES TRAINING
Our sales enablement team takes every rep through in-depth training to ensure every sales rep is trained in best practices and professionalism for B2B sales development.
OPTIMIZED FEEDBACK LOOPS
Cold calls are the fastest way to get direct prospect feedback to optimize your pitch and market strategy. We'll meet with you weekly to review feedback and optimize the cold call campaigns to constantly improve results.
Our Cold Calling Experts Are Smiling And Dialing Everyday.
Our team of sales professionals is smiling and making calls every day to get as many conversations started as possible. They're experienced in making sales calls to businesses, so they know exactly what to say to get through to the decision-makers.
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AVG CALLS PER WEEK
Increase your chances of booking meetings with potential customers unlike any other solution out there. Our sales teams are making 10x more dials than the average internal sales development rep.
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MAX CLIENTS PER CALLER
This ensures they become more and more comfortable with your market rather than switching between different companies every day of the week.
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AVG CONVERSION RATE
Our top reps are exceeding sales conversation metrics and meeting quota by a significant margin each week. We go above and beyond to hit every metric needed to reach your target audience.
Learn More About Our B2B Cold Calling Agency
SalesHive is a cold call agency that provides high-quality outbound phone services to businesses. We have a team of experienced sales professionals who are experts in making successful cold calls. With our years of experience, we can help you increase your sales. We value ourselves on having the top cold calling tips and here are our strengths:
US-BASED REPS
First impressions matter. That’s why we only use US-based sales experts so you can be assured that your customers are getting the best possible service from professionals with the right cold calling skills.
CUSTOMER SERVICE
We know that customer service is important to you and your customers. That’s why every client has a dedicated Sales Strategist to help with campaign optimization and assist with any issues you may have.
QUALITY CONTROL
We believe in quality control and only work with the best sales reps. We train our salespeople on a regular basis so they can provide you with the best possible service.
ONGOING TRAINING
Our training program was designed by our Sales Enablement team to give SDRs an edge on the phone and provide consistent, ongoing training to keep their skills sharp.
RESULTS-ORIENTED
We are a results-oriented company and only work with businesses that we think we can help and regularly turn down business if we don’t think we’re the right fit. Due to this, we have a proven track record of helping businesses increase their sales.
WORK FROM HOME
We're fully remote so we can hire SDRs based on experience and ability, not their location. Working remotely from home makes us a more successful calling team as we are not limited by location where we can source high quality reps.
EXPERT MANAGERS
All of our managers are promoted internally with years of experience on the phones and know what it takes to be successful. These experts also coach SDRs daily to ensure quality and performance.
FREQUENT REPORTS
You will receive reports on a regular basis so you can see how your campaign is performing, or simply log-in to our platform and see for yourself. We will also provide you with insights into what is working and what we are going to improve.
Watch Our Cold Calling Services Explainer Video
Relax... Cold Calling Outsourcing Can Feel Risky, But We've Got It Covered
Our team of sales professionals is making calls every day to get as many conversations started as possible. They're experienced in making sales calls to businesses, so they know exactly what to say to get through to the decision-makers.
ALL LISTS ARE VALIDATED
We build lists of your target prospects and confirm their direct dials with our software and ensure they are not listed on the national Do Not Contact registration.
WE TRAIN OUR REPS TO BE THEIR BEST
Our callers go through training not only when they onboard to SalesHive, but also when they are assigned to a client. Initially, callers will go through an initial SalesHive Certified cold calling training program to gain cold calling techniques and become experts in sales development.
WE Constantly evaluate performance
Our Quality Assurance team monitors call recordings to provide valuable feedback on performance. That feedback is used by their SDR Manager for ongoing coaching and to create benchmarks to evaluate performance improvements.
CALLS ARE RECORDED FOR QUALITY ASSURANCE
You can log in and listen to recordings of any call our team makes. The recorded conservation also helps our team identify ways to optimize your cold call campaigns.
How Our Cold Callers Work For Your Business
We have all been on the receiving end of cold calling, and we all recognize the type of sales pitch we’re getting when those dialing are not properly prepared or trained for the conversations that are going to take place. Within seconds, most of us will either respond curtly or simply end the call and forget that it ever happened.
Unfortunately, that’s what too many people think of when they are told about these services, as that’s usually been the crux of their personal experiences. SalesHive differs from other B2B calling companies in several important and fundamental ways. When we say that our sales professionals are trained on industry best practices, we mean that, both in terms of training our team to carry on organic conversations without sounding robotic and in terms of training our professionals in regard to the particulars of your organization.
Too many other companies simply train their callers on the words that appear on their cold call script screens and not much else. We go much further, much deeper and we’re extremely meticulous in setting our cold call callers – and in turn, your organization – up for measurable sales success instead of simply trying to maximize the number of calls made. We try to ensure that our cold caller calling efforts show some immediate sales success before moving to the next cold call.
And at SalesHive, we understand that every business is different. We tailor our services to fit your specific needs. We start by understanding what you are genuinely interested in, your business, your products, and your customers. We then create a custom sales development playbook that includes your cold calling script and sales process that will work best for you. Our experienced sales team will then make the calls and follow up with your customers until they are ready to buy or accept meetings.
Explore The SalesHive Cold Calling Guide
If you are looking for more information on outsourcing your calling services, check out our free guide:
PART 1: SALES ROI CALCULATOR FOR B2B COLD CALLING
Before you can improve your cold calling efforts, it’s important to benchmark the ROI of your existing calling efforts. We’ve created a handy calculator that you can use to figure out where you currently stand and then you’ll learn about industry-tested methods to boost your KPIs.
A single SDR working full time can make 8,400 cold calls per month which will result in about 432 conversions per month. More conversations lead to more meetings per month, and more meetings will increase the number of closed deals per month.
PART 2: HOW TO WRITE A B2B COLD CALL SCRIPT THAT WORKS
Cold calls are far from dead– many businesses use this technique in some capacity, though the intention is certainly different from what it was back in the day.
Originally, the technique was solely a sales technique that had a whopping 2% success rate and annoyed an entire generation of consumers. Now, many would think that the technique is dead, but that’s not the case. It has simply evolved in both technique and purpose. Rather than aggressively trying to close a sale in a ten-minute phone conversation, today’s brands can use cold or warm calling to get to know consumers.
PART 3: HOW TO COMMUNICATE WITH PROSPECTS ON THE PHONE
A core attribution to a business’s success is to be financially strategic, in other words, if they already have a system going there may be some friction with talking them into trying something new. You are providing something these people need, resistance is typically caused by natural tendencies to stick with what you know.
It’s going to be very common that you are going to be experiencing a fair share of objections. Objections are not NO’s. If you get an objection- they haven’t hung up on you yet, so they’re still listening and hoping for you to overcome!
A B2B Call Center is defined as a call center that makes outgoing calls to other businesses. Cold calling is a common practice in B2B call centers. The goal of a successful cold call is to generate interest in the product or service that the call center is selling.
Cold calling can be an effective way to generate leads for a B2B call center. However, it can also be a very frustrating experience for both the caller and the person who receives the call. Cold calls often result in rejection and can be a time-consuming process.
If you are considering using calling as a lead generation strategy for your B2B call center, there are a few actionable cold calling tips you should keep in mind.
First, you need to have a well-trained staff that is knowledgeable about your product or service. Second, you need to have cold-calling scripts that are designed to generate interest in your product or service. Finally, you need to be prepared for rejection and have a plan for how you will handle it.
The strategy can be an effective lead generation strategy for B2B call centers if it is done correctly.
What are Cold Calling Services?
Cold Calling Services are businesses that make outgoing calls to customers on behalf of their clients. It is a form of telemarketing and is often used to generate leads or set appointments.
There are a few cold-calling tips to keep in mind when looking for a cold calling service. First, you'll want to find through thorough research a service that has experience in your industry. They should understand your products or services and be able to speak about them confidently.
Second, you'll want to make sure the service uses a modern cold-calling technique and technology. This will help them be more efficient and effective in their outreach.
Finally, you'll want to choose a service that offers a competitive straight price and value proposition. Cold calling can be expensive, so you'll want to make sure you're getting the best contact data and value for your money.
What is B2B Cold Calling?
B2B Cold Calling, also known as B2B Sales Prospecting, is the process of contacting potential customers (leads) via phone calls who have not previously been in contact with your company. Cold calls are typically made by salespeople over the phone or by other forms like the use of a CRM dialing system.
The goal of cold calling is to generate new business leads that can be followed up on and converted into customers.
B2B calling can be a challenging and time-consuming process, but it can be an effective way to reach new customers and grow your business. Here are some of the best cold calling tips for successful B2B sales calls:
Do your thorough research: Before making a cold call, research the company and the individual you are contacting. This will help you tailor your sales pitch and increase the likelihood of making a connection.
Be prepared: Have cold calling scripts or outlines of what you want to say ready before making the cold call as this can save your prospect's time. This will help you stay focused, and on track, and capture your prospect's interest. Take a deep breath to calm the calling anxiety before you dial the phone,
Be friendly and professional: Cold calling can be tough, but it’s important to sound friendly and professional. Smile while you’re talking on the phone – it will make a difference in your tone!
Listen: A sales call is a two-way conversation, so make sure to listen to the person you’re speaking with. This will help you tailor your pitch and build rapport.
Follow up: After the cold call, follow up with an email or LinkedIn message. This will help keep the conversation going and increase the chances of conversion.
A B2B sales call can be a great way to generate new business leads. By following these actionable cold calling tips, you can improve your success rate and grow your business.
What are some of the best cold calling tips for novices?
Here are some cold calling tips to help you boost your success rate. Keep them in mind when making the call.
- Know your product inside and out.
- Do your research on the company and decision-maker you’re calling.
- Build a rapport with the decision-maker quickly.
- Be prepared to handle objections.
- Always be closing.
By following these cold calling tips, you’ll be in a much better position to succeed. With that said, we recommend you seek the services of SalesHive to guarantee a successful outreach strategy.
What are cold-calling mock calls?
Mock calls are practice calls that sales reps use to hone their skills. They can be used to test out different scripts or strategies or to simply get comfortable with the calling process.
What are cold calling scripts?
Cold calling scripts are pre-written sales pitches that sales reps use when making cold calls. They can be helpful in giving sales reps a structure to follow, but they should be used as a guide, not a script.
Why is cold calling so hard?
It can be hard for a number of reasons, including:
- You’re talking to people who don’t know you and may not be interested in what you have to say.
- You have to be very knowledgeable about your product and the market.
- You need to be able to think on your feet and handle objections,
- You need to be able to build rapport quickly.
- You need to be persistent before the sales call leads to the buying process.
- You need to overcome cold-calling anxiety.
If you can master all of these cold calling tips, making sales calls will become a lot easier.
How do I know if my B2B calling campaign is working?
There are a few key metrics you can look at to gauge the success of your cold calling campaigns:
- Number of calls made
- Number of appointments set
- Number of sales closed
- Cost per sale
- Return on investment (ROI)
If you’re seeing positive results in all of these areas, then your cold call campaign is likely working. If you’re not, then you may need to make some changes to your strategy.
How many calls does it take to get in front of a decision-maker?
It depends on a number of factors, but typically it takes between 5-10 calls to get in front of a decision-maker. However, if you have a good list of high-quality leads, you may be able to get in front of one sooner.
When is the best time to make a cold call?
The best time to make a cold call depends on a few factors, like what industry you’re in, who your target market is, and what time zone they’re in. That said, we generally recommend making B2B calls between 8am and 6pm EST Monday-Thursday.
How can I make cold calling more effective?
There are a few key things you can do to make cold calling more effective:
- Understand your target market and ideal customer profile inside and out
- Build a list of high-quality leads that fit your target market
- Train your sales development reps on how to best sell your product
- Provide them with the right tools and resources, like a power dialer and good lead lists
- Monitor their performance closely and provide ongoing coaching and feedback
- Constantly test and iterate on your cold calling strategy
If you do all of these things, you’ll be well on your way to making cold calling more effective for your business.
Is cold calling better than cold emailing?
It depends on your business and what you’re selling. If you have a product that is better explained with a conversation, then cold calling will be a better option. If you have a product that can be easily explained in an email or landing page, then cold emailing will be a better option.
What are the top KPIs for b2b cold calling service companies?
We gauge this in a number of ways. First, we start by evaluating the number of cold calls made. Then, we break down by looking at the number of connections made, the number of conversations started, and then finally the number of meetings booked.
The most important cold calling KPI is call-to-meeting conversion, but that’s only a piece of the puzzle and each of the other metrics is followed/tracked carefully to ensure the best conversions possible from the very start of the engagement.
What technologies do b2b cold calling companies use?
Primarily, sales reps are using Phoneburner, which is a 1:1 power dialer. By utilizing this advanced technology, our team can make up to 400 dials every single day, which is over 4x the output of an average internal sales development rep.
Our cold calling techniques and strategists also provide them with lists built using some of the best data available like ZoomInfo / DiscoverOrg and Apollo, which not only includes phone numbers for office and direct dial, but also mobile numbers!
What cadence should a B2B cold calling service use?
While this varies depending on the size of each client's total addressable market (which we create for free for each client during onboarding!), the average outbound cold calling cadence consists of 5 dials and 1-2 voicemails.
The callers will also follow up on their voicemails with an email to help increase conversion rates. This cadence results in the highest conversion rates of any channel.
What kind of volume do b2b cold calling companies produce?
Our reps can typically make 150 – 200 dials per day on a part-time basis, and 300 – 400 dials per day on a full-time basis. That’s an incredible number when you consider the average SDR only makes ~40 dials per day.
What kinds of training do b2b calling companies put sales development reps through?
Our professional reps go through ongoing training not only when they onboard to SalesHive, but also when they are assigned to a client. Initially, callers will go through a SalesHive Certified cold calling training program as well as a 3rd party training with our partners at ClozeLoop.
Our QA team provides ongoing feedback based on call recordings and their managers work closely with them for ongoing coaching to continually improve performance and make sure they are hitting their quota.
Where are your calling reps based?
Our experts are fully remote and located across the U.S. — we never offshore this incredibly important role to ensure the highest quality of outreach services for all of our B2B clients. Having a fully remote workforce around the U.S. also ensures we can source and hire the most talented cold calling reps without worrying about geographic location.
