Key Takeaways
- Power dialers typically let SDRs make 3-4x more calls per hour than manual dialing, with some tools supporting up to 80 contacts per hour and beyond when properly configured.
- Optimize for meaningful conversations, not just dials: combine a power dialer with good data, local presence, and tight call cadences to improve connect rates and meeting rates.
- Cold calling is far from dead-recent data shows a 4.82% average cold call success rate and a 16.6% connection rate, meaning every extra conversation your dialer unlocks directly impacts pipeline.
- Start small: pilot one power dialer with 2-3 reps for 30-60 days, track calls per hour, connect rate, and meetings booked, then roll out once you see at least a 2x productivity lift.
- Local presence and spam-mitigation features (offered by tools like Kixie and Revenue.io) can increase pickup rates anywhere from 40% to 400%, dramatically improving ROI on your outbound calling.
- Don't ignore integration: the best power dialers plug directly into Salesforce, HubSpot, and platforms like Salesloft/Outreach so every call, note, and disposition syncs automatically.
- If you don't have the time or team to stand up a power dialer program in-house, partnering with an SDR outsourcing firm like SalesHive can shortcut the entire process while still giving you dialer-level scale.
Power dialers are no longer a nice-to-have for B2B cold calling teams-they’re the difference between 40 calls a day and 200+. Modern platforms routinely deliver 3-4x more calls per hour and up to 32% better connect rates versus manual dialing. In this guide, B2B sales leaders will learn how power dialers work, what to look for, and a breakdown of the top five options for SDR teams, plus a practical rollout plan.
Introduction
If your SDRs are still manually punching numbers into a phone, you’re playing the B2B sales game on hard mode.
Cold calling is still one of the most reliable ways to create pipeline. Cognism’s 2024 data shows an average cold call success rate of 4.82% (meetings booked from conversations) and a 16.6% connection rate across thousands of calls. The problem isn’t that cold calling “doesn’t work”-it’s that most teams can’t get enough quality at-bats.
Manual dialing caps most reps at 10-15 calls an hour, while power dialers routinely push that to 50-60+ calls per hour and 3-4x more live conversations. That’s the difference between 40 dials in a morning and clearing an entire strategic account list before lunch.
In this guide, we’ll break down:
- Why power dialers are essential for modern B2B cold calling teams
- What to look for when evaluating dialers
- The top 5 power dialers for B2B SDR teams (with strengths and trade-offs)
- A practical rollout playbook
- How all of this ties back to your team’s pipeline and whether you should build or outsource
Let’s start with the why.
Why Power Dialers Matter for B2B Cold Calling
The Productivity Gap: Manual vs. Power Dialing
Most B2B reps doing manual dialing hover around 10-15 calls per hour once you factor in:
- Looking up numbers
- Typing them in
- Waiting through rings and voicemails
- Logging calls and notes in the CRM
A power dialer automates everything except the conversation: it dials the next number automatically, drops pre-recorded voicemails, and logs outcomes into your CRM.
Benchmarks from multiple sources show the impact:
- Manual dialing: 10-15 calls/hour is typical.
- With a power dialer: 50-60 or more calls/hour is common.
- Revenue.io reports power dialers can 3-4x call volume and improve connect rates by up to 32%.
- Velocify research found teams using automated dialing completed 92% more calls per hour than those dialing manually.
If you back into your funnel math, that’s huge. Even at a conservative 4-5% meeting rate on connects, doubling conversations can double meetings-and pipeline.
Cold Calling Is Still Very Much Alive
Cold calling may not be glamorous, but the numbers are clear:
- Cognism’s 2024 report found an average 4.82% success rate for cold calls (meetings from conversations) and a 16.6% connection rate.
- Other analyses show it takes around 8 attempts on average to reach a prospect by phone, and once you’re talking to a qualified lead, about 20% convert to a sale.
When calls are that leveraged, squeezing extra conversations out of each hour is one of the highest-ROI moves you can make.
Why Power Dialers Fit B2B (When Done Right)
B2B isn’t a boiler room. You care about:
- Call quality and personalization
- Compliance and brand reputation
- Consistent, coachable processes
That’s why power dialers-which dial one number at a time with automated progression-are a better fit than aggressive predictive systems that can create delays and abandoned calls.
A good power dialer gives you:
- Throughput, More calls per hour with less idle time
- Data accuracy, Automatic logging into Salesforce/HubSpot
- Consistency, Standardized dispositions, scripts, and workflows
- Coaching leverage, Call recordings, live listen/whisper, and analytics
Now, let’s talk about how to evaluate the tools.
What to Look For in a B2B Power Dialer
1. Dialing Modes: Speed vs. Call Quality
You’ll see a few common modes:
- Power dial, One number at a time, automatic progression. Great balance of speed and quality; ideal default for B2B.
- Preview dial, Rep sees the record before dialing. Slower, but useful for high-value accounts.
- Parallel/multi-line, Dials multiple numbers at once and connects the first to answer. Great for max volume, but can introduce delays and dropped calls.
- Predictive dial, Uses algorithms to dial ahead based on agent availability. More common in B2C or call centers.
For high-value B2B, prioritize power or preview modes and use multi-line sparingly. Studies comparing predictive vs. power dialers show predictive can reach ~110 calls/hour vs. ~80 for power dialers-but at the cost of more abandoned calls and potential compliance issues. That trade-off rarely makes sense if you’re calling CIOs, not consumer lists.
2. Local Presence and Spam-Mitigating Features
Prospects are far more likely to answer a local number than an unknown toll-free or out-of-state caller ID.
- Revenue.io’s Local Presence functionality can lift connection rates by up to 400% by automatically dialing from local area codes.
- Kixie’s ConnectionBoost combines AI-powered local presence, spam detection, and progressive caller ID (rotating numbers) to increase pickup rates by 40-500% while avoiding “Spam Likely” flags.
When you evaluate dialers, dig into:
- How they source and rotate numbers
- Whether they monitor spam flags and retire bad numbers
- How inbound callbacks are routed (back to the right rep)
3. CRM & Sales Engagement Integration
Your dialer should sit inside your existing workflow, not next to it.
Look for:
- Deep Salesforce/HubSpot integration, Click-to-call from records, automatic logging, and disposition syncing.
- Sales engagement platform (SEP) connections, Native integrations with tools like Salesloft or Outreach so calls flow from cadences and update them in real time.
- Bi-directional sync, So fields like status, next steps, and outcomes stay accurate without manual work.
If reps have to alt-tab between five windows and double-log every call, you’re losing the very efficiency you bought the dialer for.
4. Coaching, Analytics, and AI
Dialers aren’t just about speed-they’re data and coaching engines.
Prioritize features like:
- Call recording, transcription, and searchable call libraries
- Live listening, whisper, and barge-in for managers
- Dashboards for calls/hour, connect rate, meeting rate, and talk time
- AI-assisted insights (e.g., Revenue.io’s real-time guidance, Orum’s AI filters, Kixie’s AI Insights)
You want to be able to answer questions like:
- Which openers actually keep prospects on the line?
- Which reps get the most meetings per conversation?
- Which segments or time windows yield the best connect rates?
5. Compliance and Call Pattern Controls
Regulations and carrier rules are tightening, especially around spam and dialing behavior.
Look for the ability to:
- Control max attempts per contact per day/week
- Respect time-zone rules and quiet hours
- Register caller IDs properly (CNAM, Free Caller Registry, etc.)
- Easily suppress DNC or opted-out contacts
A good vendor will advise you here. If they wave this off with “don’t worry about it,” that’s a red flag.
6. Usability, Onboarding, and Pricing
Finally, the basics:
- Is the UI simple enough that a new SDR can be productive in a day or two?
- Does the vendor offer strong onboarding and support?
- Are there month-to-month or low-commitment options for testing?
- Does pricing scale reasonably with seats and usage?
With the criteria in mind, let’s get into the tools.
Top 5 Power Dialers for B2B Cold Calling Teams
There’s no single “best” dialer for everyone. The right one depends on your stack, team size, and motion. But these five come up again and again in serious B2B outbound programs.
1. PhoneBurner, High-Throughput Power Dialer with Built-In CRM
PhoneBurner is one of the most widely used standalone power dialers for inside sales teams. It’s built for teams that want to crank out calls and manage basic contact workflows in one place.
Why B2B teams like it
- Serious speed, PhoneBurner advertises that reps can reach up to 80 contacts per hour, thanks to fast dialing, voicemail drop, and automated post-call workflows.
- Integrated light CRM, You can manage contacts, notes, tags, and follow-ups in PhoneBurner itself, or integrate with CRMs like Salesforce and HubSpot.
- Voicemail and email automation, Drop pre-recorded voicemails with one click and trigger follow-up emails automatically after calls.
- Simple pricing, Unlimited dialing from a flat per-user fee with no contracts or per-minute charges.
Real-world example
Unishippers, a shipping and logistics company, used to average around 50 calls per AE per day. After adopting PhoneBurner, reps were making 200+ calls per day-a 4x increase-and saw substantial revenue gains and happier reps.
Best fit
- SMB and mid-market B2B teams that:
- Want a straightforward power dialer with built-in CRM
- Don’t necessarily have a heavy Salesloft/Outreach motion
- Care about throughput and simplicity
Watch-outs
- Less native alignment with advanced multi-channel sequences compared to dialing inside a SEP
- You’ll want to be disciplined about data sync if you use an external CRM-set up integration properly from day one.
2. Kixie PowerCall, Multi-Line Power Dialer with Aggressive Local Presence
Kixie PowerCall is a sales dialer with a strong emphasis on AI-driven local presence, spam mitigation, and CRM integration. It’s particularly popular with teams on HubSpot and Salesforce.
Why B2B teams like it
- Multi-line PowerDialer, Kixie lets you call up to 10 leads at a time for maximum throughput, or run a classic one-by-one power dial with full CRM context. It’s not unusual for teams to clear hundreds of calls per day per rep when configured correctly.
- ConnectionBoost, A bundle of AI local presence, spam detection, and progressive caller ID that Kixie says can boost pickup rates by 40-500%.
- Massive number pool, Over 50,000 local numbers across US/Canada and 65+ countries, with AI monitoring to retire underperforming or spam-flagged numbers.
- Tight CRM integrations, Bi-directional, out-of-the-box integrations with 25+ CRMs and tools.
Best fit
- Outbound-heavy B2B teams that:
- Want to maximize connect rates with advanced local presence
- Are comfortable with multi-line dialing in certain motions
- Run a lot of outreach in Salesforce, HubSpot, or similar CRMs
Watch-outs
- Parallel/multi-line dialing can introduce brief connection delays if misconfigured. For high-value prospects, you’ll often want to favor single-line power dialing and reserve multi-line for lower-intent campaigns.
- You’ll need clear rules on when reps can use 10-line blitzing vs. more measured calling.
3. Orum, AI-Driven Live Conversation Engine for SDR Teams
Orum brands itself as a live conversation platform rather than just a dialer-and that’s pretty accurate. It’s built for high-volume SDR teams that want to crush call blocks inside Salesforce, Salesloft, or Outreach.
Why B2B teams like it
- Parallel + power dialing, Orum’s platform can dial multiple numbers at once (parallel) or run in classic power mode, using AI to detect voicemails, bad numbers, and dial trees so reps only talk when a human is on the line.
- Hands-free Express PowerDialer, Launched as a "hands-free" power dialer that lets reps multi-task while achieving a 2-3x increase in live conversations per day compared with traditional click-to-call systems.
- Serious AI and data, Orum’s AI is trained on 1 billion+ calls on its platform, powering things like better number selection, connect-time optimization, and call analytics.
- Proven connect lifts, Case studies highlight results like a 75% increase in connect rates (Centime), 43% boost (Ramp), and 26% increase (Abstrakt) after implementing Orum’s AI-powered dialing and Boost Connect.
- Security & compliance, SOC 2 Type II compliant, which matters for enterprise IT and security reviews.
Best fit
- Fast-growing or enterprise B2B teams that:
- Already use Salesforce + Salesloft/Outreach
- Want to turn their existing cadences into far more live conversations
- Have the volume and data to benefit from AI-driven optimization
Watch-outs
- There’s a learning curve and change management; you’ll want 2-3 strong SDRs to champion it.
- Parallel dialing must be used thoughtfully to avoid the common pitfalls (delays, dropped calls) that can drag down perceived call quality-many B2B teams choose to start in power mode and add parallel only where it truly fits.
4. Revenue.io (RingDNA Dialer), Salesforce-Native Power Dialer with Real-Time Guidance
If Salesforce is your system of record and you want the dialer inside that world, Revenue.io (formerly ringDNA) is hard to ignore.
Why B2B teams like it
- Salesforce-native, The RingDNA Dialer is built directly on Salesforce, giving reps click-to-call from any record, automatic logging, and seamless reporting.
- Power dialer with big lifts, Revenue.io notes that teams using its power dialer often see call volume increase 3-4x and connect rates improve up to 32%.
- Local presence dialing, Their local presence feature can lift connection rates by as much as 400% by automatically dialing from local numbers.
- Voicemail drop and time savings, Voicemail Drop alone can save a 10-rep team 30+ hours per week by automating message leaving.
- AI conversation intelligence, Real-time guidance, call coaching, and conversation analytics baked into the dialer, with strong analyst recognition.
Best fit
- Salesforce-centric B2B organizations that:
- Want a tightly integrated voice channel (calls, SMS, logging) in Salesforce
- Value AI coaching and compliance monitoring alongside the dialer
- Are willing to invest in an enterprise-grade solution
Watch-outs
- This is more of a platform than a point solution; you should have at least a small RevOps function or admin who can configure and support it.
- Best for teams committed to Salesforce as the single source of truth-not ideal if you’re on a lightweight CRM.
5. Salesloft Dialer + AutoReach, Dialer Inside a Leading Sales Engagement Platform
Salesloft is one of the dominant sales engagement platforms for SDR and BDR teams, with an integrated dialer (Salesloft Dialer) and a rich partner ecosystem. When you combine the native dialer with a specialist like AutoReach, you effectively get a full-featured power dialer inside your cadence engine.
Why B2B teams like it
- Click-to-call everywhere, Salesloft’s dialer lets reps click-to-call from within Salesloft, Salesforce, or Dynamics, and handle inbound calls, voicemails, and call logging from a single interface.
- Cadence-driven calling, Calls are part of structured multi-touch cadences that mix email, social, and calls, which helps teams nearly double their call volume while keeping messaging consistent. One Kallidus case study reports BDRs nearly doubling daily calls after adopting Salesloft cadences.
- AutoReach integration for power dialing, AutoReach’s Intelligent Sales Dialer (a Salesloft partner) brings preview, power, and predictive modes, plus smart contact prioritization based on engagement data, into the Salesloft workflow.
Best fit
- Teams already piloting or running Salesloft that:
- Want to keep calls tightly integrated with cadences
- Prefer to extend their existing SEP rather than bolt on an external dialer
- Have a RevOps or admin resource to manage integrations and configs
Watch-outs
- If you’re not already committed to Salesloft as your SEP, this can be heavier than you need just to get a dialer live.
- You’ll want to be deliberate about how you combine native calling and partner dialers (like AutoReach) to avoid confusion.
Common Pitfalls When Rolling Out a Power Dialer
Let’s be blunt: a lot of teams buy a great dialer and still don’t move the revenue needle. Here’s why.
1. Focusing on Dials, Not Conversations
If your only success metric is “300 dials per day,” reps will find a way to hit that number-even if it means blasting through low-quality lists, rushing calls, and burning numbers.
What to do instead:
- Track calls/hour, connect rate, meetings per conversation, and opportunities created.
- Set expectations like, “We’re aiming for a 3-5% meeting rate on connects,” and coach to that.
2. Feeding the Dialer Bad Data
Power dialers magnify your data-good or bad. If your lists are full of switchboards, wrong titles, or outdated numbers, a dialer just helps you waste that data faster.
Fix it by:
- Investing in phone-verified data providers and enrichment
- Enforcing ICP rules on who makes it into call queues
- Regularly purging bounced or low-signal contacts
3. Ignoring Caller ID Reputation and Compliance
Call patterns like 10+ attempts per week to the same prospect or blasting from a single number all day can get you flagged as spam.
Avoid this by:
- Using your dialer’s local presence and number-rotation features
- Following vendor best practices on max attempts and spacing calls
- Registering numbers and monitoring spam indicators
4. No Coaching Loop Around the New Volume
Power dialers increase your sample size. If you’re not listening to calls and iterating scripts, you’re missing the best part.
Instead:
- Pick 3-5 calls per rep per week for coaching
- Use call libraries to share “golden calls” with the team
- Update scripts and objection-handling based on what actually works
5. Flipping It On for Everyone at Once
A big-bang rollout amplifies any data, process, or configuration mistakes-and overwhelms managers.
Better:
- Start with a pilot pod (two to three reps)
- Get metrics, fix issues, document playbooks
- Then roll out in waves
How to Implement a Power Dialer in 30-60 Days
Here’s a practical implementation plan you can steal.
Step 1: Benchmark Your Current Performance (Week 1)
Before you touch tools, measure where you are:
- Calls per hour and per day
- Connect rate (live conversations ÷ dials)
- Meeting rate (meetings ÷ conversations)
- Average talk time per connect
Use at least two weeks of data if you can. This baseline is how you’ll prove ROI later.
Step 2: Shortlist 2-3 Tools That Fit Your Stack (Weeks 1-2)
Map your environment:
- Salesforce-heavy? Shortlist Revenue.io, Kixie, and Orum.
- On Salesloft? Look at the native dialer + AutoReach or Orum.
- Need a clean standalone dialer? PhoneBurner is a strong candidate.
Run structured demos using your real workflows:
- “Show me how a rep does a call block from a Salesforce list.”
- “Show me a manager coaching from call recordings.”
- “Show me how local presence and spam monitoring are configured.”
Step 3: Launch a Pilot Pod (Weeks 3-6)
Pick 2-3 reps (ideally:
- 1 top performer
- 1 solid middle-of-the-pack rep
- 1 newer SDR
Give them:
- The dialer
- Clean, prioritized lists
- Clear call blocks on the calendar
- New or updated scripts optimized for volume (short, punchy intros)
Track daily for the pilot pod vs. control group:
- Dials per day / per hour
- Connect rate
- Meetings booked
- No-show rate and downstream opportunity metrics (when possible)
You’re looking for at least a 2x improvement in calls/hour and a noticeable lift in connects and meetings.
Step 4: Build Processes Around the Dialer
Once you see signal, formalize:
- Cadences, Where do calls sit in your multi-touch sequences?
- Dispositions, Standardize outcomes (Connected, Not Interested, Meeting Booked, Follow-up Needed, etc.).
- List operations, Who owns building, cleaning, and feeding lists into the dialer queues?
- Coaching rhythm, Weekly call reviews, monthly script refreshes.
Document this in a simple playbook so new reps and managers know how to run.
Step 5: Roll Out in Waves (Weeks 6+)
Expand to the rest of the team in 3-5 rep chunks:
- Do quick trainings focused on hands-on practice, not slideware.
- Pair each new wave with someone from the pilot pod.
- Keep a close eye on spam metrics and call quality as volume scales.
If you hit snags-data, compliance, or morale-adjust before rolling to the next wave.
How This Applies to Your Sales Team
Every team is in a different spot with outbound. A few common scenarios:
Early-Stage Startup with 1-3 Sellers
You don’t have a formal SDR team yet, but you know cold outbound needs to happen.
- Start with a lighter-weight dialer like PhoneBurner or Kixie that can act as both dialer and simple CRM.
- Focus on a narrow ICP and a short, tight script.
- Use the dialer data to validate messaging and targets before you over-hire.
Growing SDR Team (5-20 Reps)
You’ve got product-market fit, some SDRs, and a messy mix of tools.
- Standardize on a dialer that fits your CRM and SEP: e.g., Salesforce + Salesloft + Orum, or Salesforce + Revenue.io.
- Use a pilot to pick your platform, then codify cadences, scripts, and coaching.
- Put someone in RevOps in charge of data hygiene and caller ID reputation.
Enterprise Sales Org
You’ve got regions, segments, and a complex tech stack.
- Think in pods: each region/segment gets its own dialer configuration and playbook.
- Lean into advanced features-AI call guidance, local presence at scale, detailed analytics.
- Run quarterly business reviews with your dialer vendor to keep evolving.
When It Makes Sense to Outsource Instead
Building an in-house power-dialer-driven SDR team is absolutely doable-but it’s not trivial. You need:
- Hiring and training programs
- RevOps to own tools and data
- Managers who can coach at call volume
If that’s not your core competency (or you need pipeline now), outsourcing cold calling and appointment setting to a specialist like SalesHive can be smarter:
- SalesHive has already booked 85,000+ to 100,000+ meetings for hundreds of B2B clients using dialer-enabled outbound programs.
- They bring the SDRs, the tech, the scripts, and the data while you keep your AEs focused on demos and closing.
You can always build your own SDR engine later once you’ve proven the motion and seen the economics.
Conclusion + Next Steps
Power dialers aren’t magic-but they are leverage. In a world where cold calling still converts, a tool that gives you 3-4x more calls and better connect rates without adding headcount is tough to ignore.
If you’re running B2B outbound today, your next steps are pretty clear:
- Benchmark your current cold calling performance.
- Shortlist 2-3 dialers that fit your CRM and sales engagement stack.
- Run a 30-60 day pilot with a small pod and real metrics.
- Formalize cadences, scripts, and coaching once you see the lift.
- Decide whether you’re going to own the whole engine in-house or partner with an expert like SalesHive to shortcut the heavy lifting.
Whichever route you choose, the days of manual dialing should be behind you. Your buyers still pick up the phone. Your only decision is whether your team will be on the other end often enough to matter.
📊 Key Statistics
Expert Insights
Optimize for Conversations, Not Just Dials
A good power dialer doesn't just crank up your dials-it gets you into more *live* conversations. Set clear targets for connect rate and meetings booked, then tune list quality, call times, and local presence until those move up. If dials go up but conversations don't, you're just burning numbers and rep energy.
Treat Local Presence as a Strategic Asset
Connection-boosting features like local presence and spam-mitigation aren't 'nice add-ons'-they're core levers. Configure number pools, monitor spam flags, and rotate caller IDs so your numbers stay clean. The teams that treat caller ID reputation like an SDR KPI are the ones that consistently hit connect-rate targets.
Integrate Deeply with Your CRM and Sales Engagement Platform
The best power dialers live inside your existing workflow. Tie your dialer tightly to Salesforce/HubSpot and tools like Salesloft or Outreach so calls flow from cadences, and every disposition, note, and recording syncs automatically. That's how you get real analytics and avoid reps wasting time on double data entry.
Coach from Call Recordings, Not Just Dashboards
Once you're making hundreds of calls a day, dashboards won't tell you the whole story. Use your dialer's recordings, live listen/whisper, and conversation intelligence to coach intros, objection handling, and closes. A small improvement in talk track can turn a 3% meeting rate into 5% at scale-that's a massive pipeline lift.
Start with a Pilot Pod Before You Roll Out
Don't flip a dialer on for 20 reps at once. Stand up a two-to-three rep pilot pod, set baseline metrics (current calls/hour, connect rate, meetings booked), then run a 30-60 day trial with one or two dialers. Use those results to choose your platform, refine cadences, and build internal champions before full rollout.
Common Mistakes to Avoid
Choosing a parallel or predictive dialer for high-value B2B conversations
Multi-line/predictive systems can create awkward connection delays, dropped calls when multiple prospects pick up, and a spammy experience that hurts your brand and connect rates.
Instead: For B2B, favor power dial mode (one call at a time, automated progression) and reserve parallel/predictive only for specific, lower-intent use cases where call quality matters less.
Measuring success purely on dials per day
Rewarding raw dials pushes reps to spray and pray, torches your lead lists, and doesn't guarantee more meetings or revenue.
Instead: Anchor your scorecard on conversations, meetings booked, and opportunity value. Use dials and calls/hour as supporting metrics, not the north star.
Ignoring list quality and data health when rolling out a dialer
A power dialer magnifies whatever data you feed it. If your phone numbers are wrong, outdated, or unqualified, you'll just burn more bad dials, hit spam filters, and waste SDR time faster.
Instead: Invest in verified direct dials, clear ICP criteria, and regular list scrubbing before and during dialer rollout. Treat list quality as a shared responsibility between sales and ops.
Skipping caller ID and compliance setup
Unregistered numbers, aggressive call patterns, and poor call times increase your risk of being flagged as spam and can even create regulatory exposure.
Instead: Register numbers, configure CNAM where appropriate, follow best practices like limiting attempts per contact, and leverage your dialer's spam-detection tools and local presence features.
Turning on a dialer without updating call scripts and cadences
If you just speed up the same mediocre script, you'll get more of the same mediocre results-only faster.
Instead: Rewrite openers and objection handling for higher volume calling, A/B test messaging, and align dialer queues with multi-touch cadences that blend calls, email, and LinkedIn.
Action Items
Define 3–5 core cold calling KPIs before evaluating tools
At minimum, track calls per hour, connect rate, meetings per conversation, and average talk time. Benchmark these with your current manual process so you can quantify the impact of any dialer you trial.
Shortlist and demo at least two power dialers aligned to your stack
If you're on Salesforce, prioritize tools like Revenue.io or Kixie; if you're heavy on Salesloft, look at its native dialer plus AutoReach or Orum. Run structured demos using your real call workflows, not theoretical ones.
Run a 30-day pilot with a small SDR pod
Pick 2-3 reps, give them clean data, clear goals, and one dialer to test. Compare their performance against a control group without the dialer to understand the real lift in conversations and meetings.
Implement local presence and caller ID hygiene from day one
Work with your dialer vendor to configure local presence, rotating numbers, and spam-mitigation features. Set guardrails on call frequency (e.g., max attempts per contact per week) to protect caller ID reputation.
Build a coaching loop around call recordings
Schedule weekly call-review sessions where managers and reps listen to real calls from the dialer, tag patterns, and update scripts or talk tracks. Tie coaching themes to specific metrics (e.g., intro to improve first-30-second retention).
Decide what to own in-house vs. outsource
If your core competency isn't outbound calling, consider partnering with an agency like SalesHive that already runs dialer-enabled SDR programs, while your internal team focuses on mid-funnel and closing.
Partner with SalesHive
SalesHive is a US-based B2B lead generation agency that’s been living in the cold calling trenches since 2016. Our remote SDR teams run high-volume, high-quality outbound programs every day, blending disciplined cold calling with targeted email and LinkedIn outreach. We’ve booked over 100,000 B2B sales meetings for 1,500+ clients across SaaS, services, and complex enterprise sales cycles.
Instead of you spending months evaluating dialers, cleaning data, and building calling playbooks, SalesHive brings a fully operational engine: trained SDRs, proven call frameworks, list building, and an AI-powered outreach platform (including our eMod engine for hyper-personalized email). We offer US-based and Philippines-based SDR teams, month-to-month flexibility, and risk-free onboarding-so you can tap into power-dialer-level output without carrying all the operational baggage. If you’d rather focus your internal team on demos and closing, and let specialists own the grind of cold calling and appointment setting, SalesHive is built to be that partner.
❓ Frequently Asked Questions
What is a power dialer, and how is it different from a predictive dialer for B2B sales?
A power dialer automatically calls the next number on a list as soon as a call ends, so reps stay in back-to-back conversations without manually dialing. It dials one contact at a time, which keeps call quality high and prevents dropped or awkwardly delayed connections. Predictive dialers dial multiple numbers at once and connect reps only when someone answers, which is great for massive B2C campaigns but often creates delays and abandoned calls that feel spammy in high-value B2B selling.
How many calls per day should a B2B SDR make with a power dialer?
Benchmarks vary by segment, but many outbound SDRs targeting B2B can reasonably reach 150-250 dials per day with a power dialer without sacrificing call quality, versus 60-100 manually. The real goal, though, isn't just dial count-it's a healthy combination of conversations, meetings booked, and pipeline created. Start by defining how many live connects and meetings you need per day, then back into dial volume based on your typical connect and conversion rates.
Are power dialers compliant with TCPA and other calling regulations?
Most reputable power dialers are built with compliance in mind, but the responsibility ultimately sits with your organization. Power dialers, unlike some predictive systems, typically dial one number at a time, which can reduce abandoned calls and certain compliance risks. You still need to manage consent, maintain DNC lists, respect call-time restrictions, and avoid harassment-level call patterns. Work with legal and your vendor to configure appropriate guardrails and document your policies.
Will using a power dialer burn out my SDR team faster?
It can if you treat the dialer as a way to simply pile on more activity. But when implemented correctly, a power dialer actually reduces burnout: it removes repetitive tasks like manual dialing and logging, gives reps more conversations (which is what they're paid for), and shortens time-to-result. Balance targets so reps are rewarded for quality conversations and meetings, not just raw dials, and use coaching plus good data to keep morale and performance high.
Which power dialer is best for a small B2B sales team just getting started?
For smaller teams that need a standalone solution, tools like PhoneBurner or Kixie are strong options because they combine a robust power dialer with built-in CRM/lightweight engagement features. If you already live in Salesforce, Revenue.io can make sense even for a lean team because it centralizes everything in one system of record. Focus on ease of setup, month-to-month pricing, and how quickly your reps can be productive, rather than buying an enterprise platform you won't fully use yet.
How do I improve connect rates even after implementing a power dialer?
A dialer is only half the battle-connect rate depends heavily on data quality, caller ID reputation, and timing. Use verified direct dials, enable local presence and spam-mitigation features, test call windows (early morning, just before lunch, late afternoon), and monitor per-number answer rates. Combine that with tight messaging in your opener and relevant follow-up emails/LinkedIn touches, and you'll see a compounding lift in conversations and meetings.
Should I build an in-house cold calling team with a power dialer or outsource it?
If cold outbound is strategic and you have the leadership to build and coach an SDR team, standing it up in-house with a power dialer gives you more control and long-term leverage. But it's also slower and riskier if you lack hiring, training, and ops capacity. Outsourcing to a specialist like SalesHive, which already has trained SDRs, dialer infrastructure, and proven playbooks, can get you to pipeline faster with less internal complexity. Many companies do both: outsource top-of-funnel while building an internal team in parallel.
How long does it take to see ROI from a power dialer rollout?
You'll usually see activity-level changes (more calls and conversations) within days of go-live. Pipeline and revenue impact depend on your sales cycle, but many teams see a noticeable increase in meetings within 30-60 days. To speed up ROI, start with a focused pilot, tightly align data and cadences, and use early results to refine scripts and targeting. If you're not seeing at least a 2x lift in key metrics like calls per hour and connects within the first month, revisit your tool configuration and list quality.