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Avoiding Spam Likely: Best Practices for Calls

Avoiding Spam Likely: Best Practices for Calls Featured Image

In today’s hyper-connected business environment, cold calling remains a vital strategy for B2B lead generation. However, the rise of "Spam Likely" labels and advanced call-blocking technologies has made it increasingly challenging for businesses to reach decision-makers effectively. At SalesHive, a Denver-based B2B sales agency specializing in cold calling since 2016, we’ve mastered the balance between persistence and compliance to ensure our clients’ calls connect—and convert.

This guide will walk you through actionable strategies to minimize spam flags while maximizing outreach effectiveness, backed by the latest regulatory updates, technological tools, and proven sales tactics.

Why Calls Get Flagged as "Spam Likely"

Before diving into solutions, it’s critical to understand why legitimate calls end up labeled as spam:

  1. High Call Volume from Unfamiliar Numbers: Automated dialers or repetitive calls from the same number trigger carrier spam filters.
  2. Spoofed Caller IDs: Scammers using fake numbers erode trust in legitimate outreach efforts.
  3. Consumer Complaints: Multiple "report spam" flags on your number increase the likelihood of future blocks.
  4. Non-Compliance with Regulations: Failure to adhere to FTC/FCC guidelines like the National Do Not Call Registry.

The consequences go beyond missed connections—73% of prospects distrust numbers marked "Spam Likely," and 64% will never return the call.

Regulatory Compliance: Your First Line of Defense

Recent updates to spam call regulations require careful attention:

1. STIR/SHAKEN Framework Enforcement

The FCC mandates that all voice service providers implement caller ID authentication to combat spoofing. Ensure your telecom provider:
- Certifies calls with A-level attestation (valid number ownership).
- Cooperates with traceback requests to identify illegal robocallers.

Non-compliance risks fines up to $23,727 per illegal call.

2. Telemarketing Sales Rule (TSR) Updates

The FTC now:
- Prohibits AI-generated voice cloning in robocalls.
- Extends fraud protections to business-to-business calls.
- Requires detailed records of consent for all cold calls.

3. National Do Not Call Registry Best Practices

While B2B calls to businesses are generally exempt, SalesHive recommends:
- Scrubbing numbers against the Registry every 31 days.
- Maintaining an internal opt-out list updated in real time.
- Avoiding calls to numbers labeled "Wireless" in the FTC’s Numbering Resource Database.

Technological Solutions to Bypass Spam Filters

1. Caller ID Authentication Tools

  • Free Carrier Services:
  • AT&T Call Protect: Blocks fraud calls and tags suspected spam.
  • T-Mobile Scam Shield: Offers free number masking via Digits.
  • Verizon Call Filter: Provides spam risk ratings in real time.

  • Third-Party Apps (For Outbound Teams):

  • Truecaller for Business: Whitelist your numbers in their 350M+ user database.
  • Hiya Pro: Monitor your company’s spam score across carriers.

2. SalesHive’s AI-Powered Outreach Platform

Our proprietary system combats spam flags through:
- Dynamic Number Rotation: Automatically cycles through verified local numbers to avoid repetitive calling patterns.
- Compliance Guardrails: Real-time DNC list checks and call frequency caps.
- Call Analytics: Track spam scores by number/campaign and adjust strategies proactively.

Building Spam-Proof Cold Calling Campaigns

1. The 3-Second First Impression

Carrier algorithms analyze early call patterns. Train reps to:
- Avoid robotic greetings like "How are you today?"
- Immediately state purpose: "Hi [Name], this is [Rep] with [Company]. We helped [Similar Client] achieve [Result]—do you have 27 seconds to discuss how?"

2. Personalization at Scale

SalesHive’s certified cold callers boost answer rates by:
- Referencing the prospect’s recent LinkedIn activity or earnings reports.
- Using conversational AI to tailor scripts based on company size/industry.
- Scheduling calls using buying intent signals (e.g., website visits, content downloads).

3. Transparency & Value Exchange

Prospects are 58% more likely to answer if you:
- Send a pre-call text: "Hi [Name], this is [Rep] from [Company]. Have time for a 2-minute call at 2 PM about [Specific Pain Point]?"
- Offer immediate value: "I’ll share three ways peers are reducing [Relevant Challenge]—if it’s not relevant, I’ll never bother you again."

Monitoring & Continuous Optimization

1. Spam Score Tracking

SalesHive clients receive monthly reports tracking:
- Carrier Block Rates: Percentage of calls blocked by AT&T, T-Mobile, etc.
- Answer Rates by Number: Identify which local numbers perform best.
- Complaint Ratios: Flag numbers with >0.1% spam reports.

2. Feedback Loop Integration

  • Record 100% of calls (with consent) for QA reviews.
  • Use AI sentiment analysis to detect high-pressure language triggering spam flags.
  • Update scripts quarterly based on evolving carrier algorithms.

3. A/B Testing Framework

Test variables like:
- Call times (10 AM vs. 2:30 PM)
- Area code matching (local vs. 800 numbers)
- Introductory phrases ("Did I catch you at a bad time?" vs. "Is now okay?")

How SalesHive Delivers Spam-Resistant Outreach

With 333 U.S.-based sales reps and 447 employees, SalesHive combines human expertise with technology to ensure your calls connect:

  • Certified Cold Callers: Rigorously trained in FTC compliance and conversational selling.
  • Dedicated SDR Managers: Monitor spam scores and conduct weekly coaching sessions.
  • Flexible Packages: From single-number Starter plans to multi-channel Crush campaigns with dedicated strategists.

Our clients average a 22% answer rate on cold calls—3X the industry standard—with <0.05% spam complaints.

Final Thoughts

Avoiding "Spam Likely" labels isn’t about gaming the system—it’s about building trust through compliance, relevance, and authenticity. By combining regulatory adherence with AI-driven personalization and continuous optimization, businesses can turn cold calls into warm conversations that drive pipeline growth.

For companies looking to scale compliant outreach, SalesHive offers a risk-free path to 5-25 booked meetings per month with no long-term contracts. Explore our cold calling services to learn how we keep your calls connecting in 2025’s evolving compliance landscape.

Disclaimer: This article provides general guidance only. Consult legal counsel for specific compliance advice.

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Explore The SalesHive Cold Calling Guide

Each part of our cold calling guide is equally important and needs to be mastered.

Part 1: Sales ROI Calculator for B2B Cold Calling

Before you can improve your cold calling efforts, it’s important to benchmark the ROI of your existing cold calling efforts. We’ve created a handy calculator that you can use to figure out where you currently stand and then you’ll learn about industry-tested methods to boost your KPIs.

A single SDR working full time can make 8,400 cold calls per month which will result in about 432 conversions per month. More conversations lead to more meetings per month, and more meetings will increase the number of closed deals per month.

View Part 1

Part 2: How To Write A B2B Cold Call Script That Works

Cold calling is far from dead– many businesses use cold calling in some capacity, though the intention is certainly different from what it was back in the day.

Originally, cold calling was solely a sales technique that had a whopping 2% success rate and annoyed an entire generation of consumers. Now, many would think that cold calling is dead, but that’s not the case. It has simply evolved in both technique and purpose. Rather than aggressively trying to close a sale in a ten-minute phone conversation, today’s brands can use cold calling to get to know consumers who are not aware of their brand.
View Part 2

Part 3: How To Communicate With Prospects On The Phone

A core attribution to a business’s success is to be financially strategic, in other words, if they already have a system going there may be some friction with talking them into trying something new. You are providing something these people need, resistance is typically caused by natural tendencies to stick with what you know.

It’s going to be very common that you are going to be experiencing a fair share of objections. Objections are not NO’s.
If you get an objection- they haven’t hung up on you yet, so they’re still listening and hoping for you to overcome!
View Part 3
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