The Telemarketing Company

Delivering high-quality leads, appointments, sales and research since 1990 ttmc.co.uk

SDR & Lead Gen Services
1990 Founded
201-500 Employees
unknown Customers
Brighton, England, United Kingdom([ttmc.co.uk](https://ttmc.co.uk/contact?utm_source=openai)) Headquarters

Quick Facts

Starting Price
46
Pricing Model
usage-based
Company Type
private

About The Telemarketing Company

The Telemarketing Company (TTMC) is one of the UK’s longest-established specialist B2B telemarketing agencies, operating from Brighton since 1990. The firm focuses exclusively on voice-based services, delivering unscripted telemarketing, telesales, inside sales, inbound call handling, lead management, data services and telephone research for clients ranging from fast‑growth startups to global enterprises. ttmc.co.uk

With over 220 seats across dedicated telemarketing, research and inbound divisions, TTMC can run large, complex and international campaigns, including multilingual work in more than 25 native languages across EMEA, APAC and the rest of the world. approvedbusiness.co.uk Its agents are salaried, mature, and trained against Institute of Sales Management and Market Research Society standards, with above‑average tenure, which the company positions as a key driver of quality outcomes and low staff churn on client programmes. approvedbusiness.co.uk

TTMC differentiates itself through a strong emphasis on compliance, transparency and data security. It is authorised by the UK Financial Conduct Authority, holds ISO 9001 for quality management and ISO 27001 for information security, and is a member of the Direct Marketing Association as well as a Market Research Society Company Partner. approvedbusiness.co.uk Clients receive 100% call recording and access to TTMC Connect, a proprietary Microsoft Azure–hosted portal providing real‑time statistics, call recordings and campaign analytics, giving marketing and sales leaders detailed visibility into performance. approvedbusiness.co.uk

Over more than 35 years, TTMC has built a large library of 120+ named client testimonials and success stories, including work for brands such as Microsoft, Amazon Shipping, Xero, Equifax, Bloomberg and many others across regulated and technology‑driven sectors. ttmc.co.uk The company is privately owned and family run, and positions itself as an agile extension of in‑house sales and marketing teams, able to spin up proof‑of‑concepts, pilot campaigns and scaled ongoing programmes with relatively low operational risk for clients. outsourceaccelerator.com

Key Features

Outbound B2B telemarketing and demand generation - unscripted, consultative calls to create demand and build sales pipeline. ttmc.co.uk

Lead generation - proactive calling to identify qualified prospects and create opportunities for sales teams. ttmc.co.uk

Appointment setting - targeted outreach to secure meetings with senior decision makers in defined target accounts. ttmc.co.uk

Outsourced SDRs and inside sales - dedicated agents who handle qualification, nurturing and opportunity creation as an extension of in-house teams. ttmc.co.uk

Inbound call handling and lead management - handling inbound enquiries, web leads and complex call flows, including lead triage, qualification and routing. ttmc.co.uk

Lead qualification and nurture programmes - systematic follow-up and nurturing of early-stage leads to move them through the funnel. ttmc.co.uk

Account Based Marketing calling - telemarketing programs aligned to ABM strategies to deepen penetration in named accounts. ttmc.co.uk

Data cleansing - telephone-based verification and correction of CRM and marketing databases to improve accuracy and deliverability. ttmc.co.uk

Data enrichment - capturing additional firmographic and contact data to support segmentation and better targeting. ttmc.co.uk

Email opt-in and GDPR compliance services - phone-based consent capture and list validation to support compliant marketing. ttmc.co.uk

Pre-sales telephone research - market and prospect insight gathering to inform go-to-market and sales strategies. ttmc.co.uk

Post-sales research, welcome and customer satisfaction calls - structured programmes to improve retention, satisfaction and compliance. ttmc.co.uk

Multilingual telemarketing and research in 25+ native languages - centralised from Brighton to cover EMEA, APAC and global markets. ttmc.co.uk

TTMC Connect real-time reporting portal - secure, Azure-hosted client portal providing live stats, call recordings and analytics for all campaigns. wa-edf.azurewebsites.net

Regulated-industry compliant operations - FCA authorised with ISO 9001 and ISO 27001 certifications and Market Research Society affiliation for research work. outsourceaccelerator.com

Pros & Cons

👍 Pros

  • High-quality, unscripted conversations delivered by mature, salaried agents with above-average tenure, which many clients cite as driving more credible, trust-building discussions. approvedbusiness.co.uk
  • Strong compliance and quality framework, including FCA authorisation plus ISO 9001 and ISO 27001 certifications, appealing to regulated industries. outsourceaccelerator.com
  • Exceptional transparency with 100% call recording and a real-time reporting portal (TTMC Connect) that gives clients detailed visibility into performance. approvedbusiness.co.uk
  • Ability to run complex, multilingual campaigns from a single UK hub, covering 25+ languages across EMEA, APAC and other regions. ttmc.co.uk
  • Large library of 120+ named client testimonials and case studies demonstrating experience across many sectors and use cases. ttmc.co.uk

👎 Cons

  • Pricing is positioned toward higher-value B2B campaigns; G2 indicates a typical minimum investment around u00a310,000 due to the six-week engagement requirement, which may be high for very small businesses. g2.com
  • Service is focused on human phone-based contact and research rather than being a multi-channel martech platform, so organisations seeking primarily software or self-service tooling may find it less suitable. ttmc.co.uk
  • UK-based operations may require careful scheduling for clients whose target markets are concentrated in distant time zones if they need extensive real-time coverage.

User Reviews

G2
0.0
☆☆☆☆☆
Capterra
unknown
☆☆☆☆☆
TrustRadius
unknown
☆☆☆☆☆

Integrations

HubSpot TTMC Connect client portal Microsoft Azure Client CRM and marketing systems via batch data transfer (e.g., exporting call outcomes and leads for import into in-house tools; specific platforms not publicly listed). <a href="https://wa-edf.azurewebsites.net/?utm_source=saleshive" class="sh-citation" target="_blank" rel="noopener">wa-edf.azurewebsites.net</a> Inbound web and email leads from client digital campaigns routed into TTMC workflows for calling and qualification (configured per engagement). <a href="https://ttmc.co.uk/Clients/Customer-Success-Stories/Powervault-Case-Study?utm_source=saleshive" class="sh-citation" target="_blank" rel="noopener">ttmc.co.uk</a> Multilingual survey and CATI systems integrated with TTMC's in-house data management for research projects. <a href="https://www.marketingweek.com/the-telemarketing-company/?utm_source=saleshive" class="sh-citation" target="_blank" rel="noopener">marketingweek.com</a>

Best For

Company Size

smb mid-market enterprise

Industries

SaaS Technology & IT Services Financial Services & Fintech Energy & Utilities Manufacturing & Industrial Healthcare & Insurance

Use Cases

B2B outbound lead generation and pipeline creation Sales appointment setting into target accounts Outsourced SDR and inside sales teams Inbound lead qualification and nurture Event promotion, registration and follow-up Data cleansing and enrichment of CRM databases

FAQ

What is The Telemarketing Company?

+

The Telemarketing Company (TTMC) is a UK-based B2B telemarketing, inside sales and research agency founded in 1990 and headquartered in Brighton, England. It provides outsourced SDRs, lead generation, appointment setting, inbound call handling, lead management, data services and pre- and post-sales telephone research for organisations ranging from high-growth startups to global enterprises, including many operating in regulated industries. ttmc.co.uk

How much does The Telemarketing Company cost?

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Public pricing information from G2 indicates that The Telemarketing Company charges an hourly rate of u00a346.00 per full-time agent for UK calling, with a one-off setup fee of u00a3750 that includes up to two hours of briefing time. The typical minimum engagement is six weeks based on a 35-hour week per agent, resulting in an initial investment in the region of u00a310,000. Larger or more complex campaigns, multilingual programmes and ongoing retainers are priced on a custom basis, so prospective clients should contact TTMC directly for an exact quote. g2.com

What are the main features of The Telemarketing Company?

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TTMC's core capabilities include outbound B2B telemarketing and lead generation, new-business appointment setting, outsourced SDR and inside sales teams, inbound call handling and lead management, data cleansing and enrichment, email opt-in and GDPR compliance services, and a wide range of pre- and post-sales telephone research such as welcome calls and customer satisfaction surveys. It can run multilingual campaigns in more than 25 native languages and provides 100% call recording plus real-time reporting through its TTMC Connect client portal. ttmc.co.uk

Who are The Telemarketing Company's main competitors?

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Key alternatives to The Telemarketing Company in the outsourced SDR, telemarketing and lead generation space include agencies such as memoryBlue, Martal Group, KlientBoost and Helplama, along with other B2B telemarketing and inside sales providers highlighted on platforms like G2, GoodFirms and industry rankings. The best comparison depends on whether you are primarily seeking phone-based lead generation, multi-channel outbound, vertical specialisation or a performance-based commercial model. g2.com

Is The Telemarketing Company good for small businesses?

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The Telemarketing Company can support smaller B2B companies, particularly those with higher deal values that can justify a professional telemarketing and SDR programme. However, its pricing model - based on a u00a346/hour rate and a minimum six-week engagement typically around u00a310,000 - means it is usually a better fit for mid-market and enterprise organisations or SMEs with substantial contract values and a need for compliant, high-quality conversations, rather than very small businesses with limited budgets or low-value deals. g2.com

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