Power dialer / Human-led calling

A power dialer for better live conversations.

For SDR leaders: browser calling, live AI suggestions and clear call outcomes, with a human leading every conversation.

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One prospect at a time. Live guidance. Your rep decides what to say.

In conversationIllustrative call00:42
Prospect cardOperations leader

Contact details · Company context · Prospect time zone

Live AI suggestion

“What would make a change worth considering?”

Conversation + Calling Context
Human leads the callReview notes + outcome next
Published client program / Fleet software

Human conversations. Results you can inspect.

In a managed SalesHive program, 515 of 564 booked meetings came from phone calls.

Read the fleet software case study
515meetings booked by phone

October 2023 to October 6, 2026. Recorded bookings, not attendance or closed revenue. A managed-program result, not a dialer-only benchmark or a guarantee.

On this page
01 / Inside a call

Stay with the person on the line.

Keep preparation, conversation and the next step in the same workspace. SalesHive combines browser calling, campaign context and live AI suggestions. The rep speaks with the prospect; the teleprompter supports the conversation.

  1. 01 / Prepare

    Context before the call

    See contact details, company context and the prospect time zone before dialing. Browser audio, microphone access, calling permission and an eligible line need to be ready.

  2. 02 / Listen and respond

    A suggestion, not a substitute

    The teleprompter draws on the live conversation and saved Calling Context to suggest the next reply. Keep your approved offer, script and objection answers in that context. Your rep decides what to say.

  3. 03 / Save the outcome

    Finish with a reviewed record

    AI-assisted notes and disposition recommendations reduce the work after a call. Review the outcome and keep the contact record current before moving to the next eligible number or contact.

This is one-prospect-at-a-time calling, not a parallel dialer or an autonomous AI voice service.

02 / For sales leaders

Coach while it matters.

Support the rep during the conversation, then return to the recording and transcript for review when available.

Supervisor controls require the right role permissions. Ordinary client access does not automatically include them.

Shadow

Listen without joining

Listen to a live call without joining the conversation.

Guide

Support the rep privately

Coach the rep privately while the prospect stays in the conversation.

Join In

Bring another person in

Participate when the conversation calls for another person. Follow-mode supports continued supervision across calls.

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03 / After the call

One conversation. Shared context.

Use the call record to guide coaching, follow-up and reporting. Review what actually happened rather than treating an AI summary as the final result.

  • Review

    Recordings and transcripts

    Return to the conversation for review, coaching and call analysis. Call Reporting provides results and dial sessions, with recordings and transcripts when available.

  • Follow up

    A relevant next email

    Use call outcomes and actual conversation context to guide the next email.

    Explore relevant follow-up
  • Measure

    Reporting for the team

    Review calls, dispositions, conversations and meetings alongside the rest of your outreach. Campaign Overview includes dials, answered calls, human pickups, qualified conversations and meetings booked for the selected period.

    Explore reporting for the team

Operational measures show the work and its outcomes. They do not guarantee meetings or revenue.

04 / Check the fit

Bring your calling workflow.

Talk through who will call, how the team will review outcomes and what needs to reach your CRM. Self-serve workspaces do not include calling, so confirm the right workspace and permissions before you start.

Before the first call

Confirm access and setup

Check calling permissions, browser audio, an available line and contact eligibility. For setup detail, read the Manual Dialer guide and CRM sync guide.

Supported CRM sync is one-way from SalesHive and depends on the destination and setup. Check mapping, test the connection and review sync health for skipped or failed records.

Scope and commitment

Choose a calling-enabled plan

Managed SDR plans are custom quoted, with month-to-month and annual options. Discuss the people, channels and calling access your team needs rather than assuming calling comes with a self-serve workspace.

See pricingNeed a managed calling team?
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Keep exploring

Questions / Answers

Power dialer questions from SDR teams.

Browser setup, live guidance, call outcomes and access, explained before you choose.

Do reps need a desk phone or any special hardware?
Reps use the browser phone rather than a desk phone. Before a call, the browser audio must be ready and an eligible calling line must be available. Microphone access and calling permission are required.
Does the dialer call multiple prospects at once?
No. This is a one-prospect-at-a-time calling workflow, not a parallel dialer. Finish the current call and required outcome review before moving to the next eligible number or contact.
How do live AI suggestions support the rep?
The teleprompter uses the live conversation and the campaign's Calling Context to suggest a reply. Keep the approved offer, script and objection answers in that context. The rep decides what to say; a suggestion is not proof that the rep said it.
How are call outcomes and notes saved?
Review the saved disposition and notes rather than assuming an AI summary is the final result. Campaign Call Reporting supports corrections to historical results. In Manual Dialer, select a contact before calling, then choose the final disposition, add notes and select Save Call Log after the call.
Can call activity sync to our CRM?
Supported CRM connections can send activity from SalesHive to the connected CRM. Configure the connection, enable the relevant sync types, check field mapping and test it. Sync is one-way from SalesHive and depends on the destination and setup; it is not a promise that every call or field reaches any CRM. Review sync health for skipped or failed records.
Can managers supervise live calls?
Authorized supervisors can use Shadow, Guide or Join In from campaign call reporting. These controls depend on role permissions; ordinary client access does not automatically include supervisor controls.
What reporting can sales leaders review?
Campaign Overview reports dials, answered calls, human pickups, qualified conversations and meetings booked for the selected reporting period. Call Reporting provides results and dial sessions, with recordings and transcripts when available. These are operational measures, not a guarantee of meetings or revenue.
Is calling included in every SalesHive plan?
No. Self-serve workspaces do not include calling. In a workspace with calling enabled, access still depends on permissions, campaign or contact eligibility, an available calling line and the applicable calling checks. Confirm the setup for your team before choosing a plan.
Is this an autonomous AI calling service?
The workflow described on this page is human-led calling with AI text suggestions. A person handles the prospect conversation. Do not treat the teleprompter or a practice simulator as an autonomous outbound AI voice service.
Your next conversation

More focus on the person, not the process.

Bring your SDR workflow. Talk through browser calling, live guidance, manager visibility and the record your team needs after every call.

Book a 30-minute callExplore the live demo

Human-led calls. AI text suggestions. Confirm calling access for your team.

Category: Sales workflows