Best Customer Support Platforms Tools (2026)
Compare the best Customer Support Platforms tools and software. Read reviews, compare features and pricing, and find the perfect solution for your business needs.
All Customer Support Platforms Tools
11 tools found
Freshdesk
Customer service that puts people first
Freshdesk is an AI-powered, omnichannel help desk platform from Freshworks that centralizes customer inquiries across channels into a single, automated ticketing workspace.
Front
AI-powered customer service platform built for collaborative, human-first support
Front is an AI-powered customer service and shared inbox platform that centralizes email, chat, SMS, and more so teams can deliver fast, personal support at scale.
Help Scout
Customer support platform for growing businesses that blends AI and people-powered tools to scale support without losing the human touch.
Help Scout is a customer support platform that combines a shared inbox, knowledge base, in‑app messaging, and AI to help growing teams deliver personal, scalable support.
Hiver
Easy to use customer service platform empowering teams to provide stellar support to every customer. ([mh.linkedin.com](https://mh.linkedin.com/company/hiverhq?utm_source=openai))
Hiver is an AI-powered customer service platform that runs inside Gmail and Outlook, turning shared inboxes into a full omnichannel help desk for email, chat, voice, and WhatsApp. ([hiverhq.com](https://hiverhq.com/products/customer-service?utm_source=openai))
Intercom
Intercom is the AI customer service company.
Intercom is an AI-first customer service platform that combines an AI agent, modern helpdesk, and proactive messaging so businesses can support and engage customers at scale.
Kustomer
Unleash the power of data + AI + humans
Kustomer is an AI-powered customer service CRM that unifies omnichannel support, customer data and automation to help brands deliver fast, personalized experiences at scale.
LiveAgent
Answer more tickets with all-in-one customer care solution.
LiveAgent is an omnichannel help desk, live chat, and call center platform that centralizes email, chat, phone, and social support into a single unified inbox. It helps support teams deliver fast, personalized customer service across every channel.
Pylon
The support platform built for B2B.
Pylon is an AI-native B2B customer support platform that unifies Slack, Microsoft Teams, email, chat, and more into a single AI-powered workspace for post-sales teams.
TeamSupport
Get the Answer. Go Beyond the Ticket.
TeamSupport is a cloud-based B2B customer support platform that combines ticketing, live chat, customer success, and analytics to help SaaS and technology companies manage complex account relationships and reduce churn.
Zendesk
Deliver beautifully simple service with Zendesk AI Agents
Zendesk is an AI-powered customer service platform that unifies email, chat, messaging, voice, and self-service so businesses can deliver fast, personalized support at scale.
Zoho Desk
Help desk software that actually helps
Zoho Desk is a cloud-based, AI-powered help desk platform that centralizes omnichannel customer support, self-service, and automation to help businesses resolve issues faster and improve customer satisfaction.
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What is Customer Support Platforms Software?
Compare the best Customer Support Platforms tools and software. Read reviews, compare features and pricing, and find the perfect solution for your business needs.
Key Features to Look For
- Ease of use and intuitive interface
- Integration with your existing tech stack
- Scalability as your team grows
- Quality of customer support
- Pricing that fits your budget
- Security and compliance features
How We Rank Customer Support Platforms Tools
Our rankings are based on aggregated user reviews from G2, Capterra, and TrustRadius, combined with our own analysis of features, pricing, and overall value. We update our rankings regularly to ensure accuracy.
Compare Customer Support Platforms Solutions
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