Best Live Chat & Chatbots Tools (2026)
Compare the best Live Chat & Chatbots tools and software. Read reviews, compare features and pricing, and find the perfect solution for your business needs.
All Live Chat & Chatbots Tools
8 tools found
BotPress
Automate complex conversations, tasks, and workflows—reliably.
Botpress is an AI agent and chatbot platform that lets teams design, deploy, and manage LLM-powered conversational experiences across web and messaging channels.
Chatfuel
Do what inspires, automate everything else.
Chatfuel is a no-code AI chatbot and messaging automation platform that helps businesses automate sales, marketing, and support across WhatsApp, Instagram, Facebook Messenger, TikTok, and web chat.([chatfuel.com](https://chatfuel.com/))
Crisp
The AI customer support platform built for every company.
Crisp is an AI-powered live chat, chatbot and omnichannel helpdesk platform that unifies customer conversations from web, email and messaging apps into one shared inbox.
Freshchat
Customer wow starts with a chat.([freshworks.com](https://www.freshworks.com/live-chat-software//?utm_source=openai))
Freshchat by Freshworks is an AI-powered live chat and messaging platform that lets businesses engage customers across web, mobile, and social channels with bots and human agents.([freshworks.com](https://www.freshworks.com/products/what-is-freshchat/?utm_source=openai))
LiveChat
The live chat software that gets the job done
LiveChat is an AI-powered live chat and customer service platform from Text that helps businesses increase online sales, improve customer satisfaction, and automate support through real-time website and messaging conversations.
Olark
Provide 24/7 affordable customer service with AI-powered chat.
Olark is an accessible, AI-powered live chat and chatbot platform that helps businesses engage website visitors in real time, boost sales, and provide faster support.
Tawk.to
Because you need a free and easy way to communicate with your customers.
tawk.to is a 100% free live chat and customer messaging platform that lets businesses monitor and chat with website and app visitors in real time. It combines live chat, ticketing, a knowledge base and a lightweight CRM in a single interface with optional paid add-ons.
Tidio
AI customer service your customers won’t hate.
Tidio is an AI-powered customer service platform that combines live chat, ticketing, automation flows, and an intelligent virtual agent, Lyro, in a single workspace for ecommerce and digital-first businesses.
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What is Live Chat & Chatbots Software?
Compare the best Live Chat & Chatbots tools and software. Read reviews, compare features and pricing, and find the perfect solution for your business needs.
Key Features to Look For
- Ease of use and intuitive interface
- Integration with your existing tech stack
- Scalability as your team grows
- Quality of customer support
- Pricing that fits your budget
- Security and compliance features
How We Rank Live Chat & Chatbots Tools
Our rankings are based on aggregated user reviews from G2, Capterra, and TrustRadius, combined with our own analysis of features, pricing, and overall value. We update our rankings regularly to ensure accuracy.
Compare Live Chat & Chatbots Solutions
Not sure which tool is right for you? Check out our detailed comparison pages to see head-to-head feature comparisons, pricing breakdowns, and user reviews for any two tools in this category.