1840 & Company is a global business process outsourcing (BPO) and remote staffing provider headquartered in Overland Park, Kansas. Founded in 2014, the company was built to help high-growth organizations hire, manage, and pay vetted talent across more than 150 countries while reducing traditional hiring costs by up to 70%. Through a mix of outsourcing, staff augmentation, and recruitment process outsourcing (RPO), 1840 & Company serves clients from pre-seed startups to post-IPO enterprises across SaaS, ecommerce, financial services, healthcare, real estate, and other industries.
At the core of 1840 & Company’s offering is its AI-powered Global Talent Cloud, which combines machine learning–driven sourcing, proprietary rating scores, and language and skills assessments with human recruiters. This blended model allows them to process tens of thousands of applications per month, then rapidly shortlist SDRs, sales managers, customer support agents, finance staff, and other specialists who match each client’s tech stack, KPIs, time zones, and cultural requirements. The company also provides global payroll, employer-of-record (EOR) services in 90+ countries, and compliance support so clients can scale internationally without building local entities or internal HR infrastructure.
Beyond core staffing, 1840 & Company has expanded into vertical and function-specific solutions. For sales organizations, they offer outsourced SDRs, BDRs, sales managers, sales operations analysts, and full sales teams that can be client-managed or fully managed by 1840. For customer experience leaders, they run omnichannel contact center and ecommerce support operations, including 24/7 phone, chat, email, and back-office support. Additional practices cover marketing and lead generation, data cleansing and enrichment, finance and accounting, and sector-focused offerings such as real estate and healthcare staffing. Case studies highlight results like building a global data team in 14 days that saved a client $232K annually, boosting CSAT by 46.5% for a large ecommerce retailer, and cutting support costs by 70% for a healthcare firm.
In the SDR and lead generation space, 1840 & Company is positioned as a flexible alternative to traditional sales agencies and in-house hiring. Clients can choose between fully managed SDR teams, staff augmentation (dedicated remote SDRs working under the client’s direction), or direct placement for permanent hires. The company differentiates itself through its global reach, the ability to align talent with tools like Salesforce, HubSpot, and leading outreach platforms, and its focus on data-driven performance management and QA. Partnerships with platforms such as Deel and ArenaCX, a VPN product for remote talent, and a companion venture arm (1840 Ventures) further reinforce 1840 & Company’s role as a broader workforce and growth partner rather than a single-point vendor.