Botpress is a modern, LLM-native platform for building AI agents and chatbots that automate conversations, tasks, and workflows across web and messaging channels. Its cloud-based Agent Studio gives both developers and non-technical teams a visual way to design conversation flows, orchestration logic, and integrations, while still exposing powerful APIs and SDKs for custom development. With hundreds of thousands of agents deployed and a large global community, Botpress is widely used for customer support, ecommerce assistance, internal helpdesks, and workflow automation.
Founded in 2017 in Quebec, Canada, Botpress began as one of the first open-source chatbot frameworks, focused on giving developers full control over conversational AI. Over time the company pivoted toward an "LLM-native" architecture, positioning its platform as an infrastructure layer for agentic AI systems rather than a simple chat widget. Botpress launched its cloud platform in 2023, raised a $15M Series A in 2021, and a $25M Series B in June 2025, bringing total funding to roughly $40M and accelerating product development and global expansion.
The product is built around several core components: Agent Studio for visual flow design, an Autonomous Engine powered by a custom inference engine (LLMz) that blends generative AI with structured logic, Knowledge Bases for ingesting and indexing content from websites and documents, Human Handoff for escalating complex conversations to human agents, and Tables for managing structured data inside agents. Botpress supports multiple LLM providers, hybrid model strategies, isolated runtimes for each agent, and a large integration hub connecting to CRMs, support tools, and business systems.
In the live chat and chatbot market, Botpress positions itself between low-code bot builders and heavy-weight enterprise engagement suites. It appeals strongly to organizations that want more control and extensibility than they can get from simple widget-based tools, but who still need a collaborative, visual environment that business users can work in. With usage-based pricing, a generous free plan, and enterprise features like SOC 2, GDPR compliance, and dedicated customer success, Botpress serves everyone from solo builders to large enterprises and Fortune 500 companies.
