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Copper

The CRM that puts relationships first. copper.com

CRM 3.7 (256 reviews)
2012 Founded
201-500 Employees
30,000+ companies ([copper.com](https://www.copper.com/)) Customers
San Francisco, CA, USA Headquarters

Quick Facts

✓ Free Trial
Website
copper.com →
Pricing Model
per-user
Free Trial
14 days
Business Type
Apartment complex
Verified on Google View →

About Copper

Copper is a CRM and client/project management platform built specifically for teams that run on Google Workspace. It embeds directly inside Gmail, Google Calendar and other Google apps so users can manage contacts, pipelines, tasks and projects without leaving their inbox. Designed for relationship‑focused businesses like agencies, consultancies and other professional services firms, Copper aims to replace spreadsheets and point tools with a single system of record for the entire customer journey. copper.com

Originally launched as ProsperWorks, the company set out to build an easy‑to‑use CRM that eliminated manual data entry and worked where people already spent their time. Over time Copper has added workflow automation, email sequences, project management, AI‑assisted email writing and a Chrome extension that works across the web and LinkedIn, while keeping the product lightweight and approachable for small teams. copper.com

Copper is headquartered in San Francisco and operates as a remote‑friendly company with team members across the US, Canada and the UK. It serves more than 30,000 companies in over 100 countries and is the only CRM that is a Recommended for Google Workspace app backed by Google’s venture arm. The company was founded in 2012 and has raised approximately $102M in venture funding from investors including Norwest Venture Partners, NextWorld Capital, GV and True Ventures. copper.com

In the CRM market Copper is positioned between simple contact managers and heavyweight enterprise platforms like Salesforce. Reviewers typically highlight its deep Google integration, intuitive UX and fast time to value for small and mid‑sized businesses, while noting that its reporting and customization are less extensive than some broader suites. For organizations that live in Gmail and want a CRM that feels like a natural extension of their inbox, Copper is often evaluated as an alternative to tools like HubSpot, Pipedrive and Zoho CRM. g2.com

Key Features

Native Google Workspace CRM - deep Gmail, Calendar, Drive and Contacts sync so sales and project data live where teams already work. copper.com

Zero data entry and contact enrichment - automatically pulls emails, meetings and contact details into Copper records and suggests new contacts to add. workspace.google.com

Contact, company and relationship management - centralizes people, companies, history, notes and files with a real-time activity feed. copper.com

Visual pipelines for sales and projects - drag-and-drop boards with stages, values, probabilities and AI flags for at-risk deals. copper.com

Task, activity and reminder management - assign tasks, log calls and meetings, and use reminders so follow-ups never slip. copper.com

Workflow automation - rule-based automations to trigger tasks, update fields and send emails when records move between stages or meet conditions. copper.com

Email sequences and bulk email from Gmail - create multi-step email series, rekindle campaigns and bulk sends with tracking for opens, clicks and replies. copper.com

AI writing assistant - rewrite and polish email content from within Gmail and the Copper Chrome extension. copper.com

Embedded web forms - add Copper forms to your website to capture leads, create opportunities and automatically send personalized follow-up emails. copper.com

LinkedIn & Chrome extension - capture leads from LinkedIn and any website, view CRM context and update records without switching tabs. copper.com

Project management - duplicate closed deals into projects with tasks, owners and workflows to manage delivery and onboarding. copper.com

Custom fields, pipelines and permissions - configure record types, fields, views and team permissions to fit different services and workflows. copper.com

Reporting and Google Sheets/Looker Studio integration - build custom reports and sync data into Sheets and Looker Studio for advanced analytics. copper.com

Mobile CRM apps - iOS and Android apps to access records, manage pipelines and log calls/SMS on the go. copper.com

Open API and integration marketplace - REST API plus dozens of native integrations for email, telephony, billing, documents and automation tools. copper.com

Best For

Company Size

smb mid-market

Industries

Marketing & Creative Agencies Consulting & Professional Services Media & Production Financial Services Construction Technology & SaaS

Use Cases

Sales pipeline and deal management from lead to close Client onboarding and project delivery tracking Email sequences and automated follow-up from Gmail Centralized relationship management for agencies and consultants LinkedIn-based prospecting and contact enrichment via Chrome extension

FAQ

What is Copper?

+

Copper is a customer relationship management (CRM) and client/project management platform built specifically for teams that use Google Workspace. It lives inside Gmail, Google Calendar and other Google apps so users can manage contacts, pipelines, projects, tasks and email sequences without leaving their inbox. Copper is designed for relationship-focused businesses - especially agencies, consultancies and other professional services firms - that want an easy, Google-native way to manage the entire customer journey. copper.com

How much does Copper cost?

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Copper is priced per user with four main plans. Starter starts at about $9 per user per month billed annually ($12 billed monthly), Basic at $23/$29, Professional at $59/$69 and Business at $99/$134, with higher tiers adding more contacts, workflow automation, reporting, integrations and premium support. All plans include a 14-day free trial, but Copper does not offer a permanent free plan. copper.com

What are the main features of Copper?

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Key Copper features include native Gmail, Calendar, Drive and Contacts sync; centralized contact and company records; visual deal and project pipelines; task and activity tracking; workflow automation; email sequences and rekindle campaigns from Gmail; AI email writing assistance; web forms for lead capture; reporting and Google Sheets/Looker Studio data sync; a Chrome extension that works across the web and LinkedIn; and mobile apps for iOS and Android. copper.com

Who are Copper's main competitors?

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Copper is most often compared with other SMB-focused CRMs such as HubSpot CRM, Pipedrive, Zoho CRM and Insightly. These tools typically offer broader ecosystems and more advanced reporting, while Copper differentiates with its deep Google Workspace integration and combined CRM-plus-project-management focus for agencies and professional services. capterra.com

Is Copper good for small businesses?

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Yes. Copper is explicitly targeted at small and mid-sized businesses - especially service-based teams - that want a lightweight, easy-to-adopt CRM. Review sites and Copper's own messaging highlight fast onboarding, a friendly UI and automation that reduces admin work, making it a strong fit for startups and small teams that live in Google Workspace. However, very price-sensitive microbusinesses or companies needing advanced enterprise-style reporting may find other options more appropriate. copper.com

Customer Reviews

3.7 out of 5
Based on 256 Google reviews
5★
60
4★
3
3★
6
2★
5
1★
24
View on Google
Sunanne Zhu

Sunanne Zhu 🏅

2 weeks ago

Hi — we need assistance connecting with your leasing/management team. Alignment NY is still owed commission payments relating to American Copper / 685 First Avenue, which have been overdue for over a year without response to emails. Please advise the correct contact so we can resolve this matter promptly. Thank you.

Response from owner 4 days ago

Hi Sunanne, please contact us at coppermanagement@gomgmt.com.

Anubis Knight

Anubis Knight 🏅

3 weeks ago

Worse building to live in. Management is no good. Roof top pool is like $3500 for the summer. Front desk are rude have no respect. If you move out it will be a nightmare dealing with staff. I moved out of a apt for $17,500 once I moved out they was charging $13,500 and the penthouse B was $20k went down to like $15k.... This building is nothing but scammers. The building looks amazing from the outside yes but inside every high is low quality. Don't belive anyone who leaves a posative post saying the fixtures are high end because they are not. Everything is low quality. Worse washer and dryer Machine ever. Do not move here.

MICHAEL Deitchman

MICHAEL Deitchman 🏅

a month ago

Amazing staff. From Gentien and Jeremy at the door to the amazing Jimmy Shpetim Bunjaj the best handyman on earth. These guys are always available and ready to help with a smile.

Jia Zhuang

Jia Zhuang 🏅

2 months ago

Some staff are nice. But some building managers and certain staff are very rude and condescending. My move out experience was such a nightmare. I would not recommend this building since the overall management was a mess. They also sent me email to charge me extra fees after I got my deposit back ( several months after my move out).

Laetitia Payan

Laetitia Payan 🏅

2 months ago

A family of five, we spent two wonderful years living at the Copper. Of course, the building is impressive, the views breathtaking and the interior decorations luxurious. But what really makes this building unique is the staff running the building day to day. Sokol Mana is on top of everything and ensures maintenance and front desk teams work at the highest standards and always with a smile. Everyone was always supportive, extremely polite and efficient. Gentian in particular was the best. Hard working, super solution oriented, always going for the extra mile, and maybe most importantly genuinely caring about us and all the other residents. Thank you! It is just a very big shame that GO management, will not give our deposit back. They promised they would but haven’t after 3 months and do not even bother answering our multiple outreaches.

Yizhi Chen

Yizhi Chen 🏅

2 months ago

I have live here for two years, Agustin is the best handy man in the building, he always fix the things thoroughly for me that the other handyman left to finish. I have a washing machine and AC unit not working, the other handyman only fix them half way, can’t find the real problem is, but only Agustin can find the real problem and goes the extra step to fix it machine completely.

Thomas Decerisy

Thomas Decerisy 🏅

2 months ago

The Copper is a beautiful buiding from the outside, horrible building from the inside. Elevators are working sometimes, staff is rude (esp if you have children), rent is crazy expensive and changing all the time. Amenities (pool, sauna..) are always under maintenance despite the crazy high membership you pay. You could go anywhere else in NY for half the price and twice the ROI. Thats why the building is 80% empty btw..

Gabriella

Gabriella 🏅

3 months ago

Terrible terrible attitude from doorman Armal. I know many other tenants in the building feel the same way about him and he’s had incidents and issues with many other people in the building. It’s a known thing but management just doesn’t seem to care! Not to make it about race but never had any other issue with any other doorman in the building besides him. He’s rude, nasty, and has a terrible attitude seems like he hates people and hates his job and I cannot fathom what would possess the management in the building to hire such a miserable person that’s suppose to be kind welcoming and accommodating.

yuhang liu

yuhang liu 🏅

4 months ago

I definitely recommend this building because of my two year’s amazingly residential experience

Jack Watson

Jack Watson 🏅

4 months ago

I’ve been living at The Copper Building now for 2 years. The building itself is stunning, beautifully maintained, with modern amenities that make living here a true pleasure. What truly sets The Copper apart, though, is the exceptional service provided by the doormen and the maintenance team. The doormen are always friendly, attentive, and go out of their way to make residents feel at home. I always feel welcomed when I enter and exit the building, and they are so quick to assist when needed. The maintenance team deserves a special mention too. They’re incredibly responsive and efficient—any issue, big or small, is addressed promptly, and they always leave everything spotless. It’s clear that both teams take great pride in providing the best service, and it really makes a difference in how enjoyable life here is. Highly recommend The Copper Building!

Abner Chen

Abner Chen 🏅

4 months ago

The Copper is definitely a good building if you don't have a budget, nice view, friendly doorman, and convenient to go anywhere although you might go through some tough here, but thats life.

craig hatkoff

craig hatkoff 🏅

5 months ago

Extremely happy living here for almost 5 years.

Dr.Raghad Ayad

Dr.Raghad Ayad 🏅

5 months ago

COPPER NYC isn’t just a building—it’s a masterpiece of modern design. The sleek copper accents, floor-to-ceiling windows, and skyline views redefine luxury. Living here feels like being at the top of the world 🌆✨🏢 A true jewel in NYC’s crown 🌃🏙️💎 Waking up to these views never gets old 🛋️🌇🗝️

Madison Rose Crossan

Madison Rose Crossan 🏅

6 months ago

OMG. Best experience ever living at The Copper NYC for almost 2 years. W44J will ALWAYS have a special place in our heart. Our favorite part about living in Manhattan was this building. From the spa area to the rooftop pool deck in the summer, the gym to the event space we rented out a few times, it had everything we needed! I want to give a special shout out to Gentian, Jeremy, Jordi, Dieta and Flo (Concierge in the west tower) as they truly became like family to us and always greeted us (at any hour) with a warm hello and smile. They truly made living here an exceptional experience. They always went out of their way to make our lives as seamless as possible. Thank you guys. We love you! - The Crossans

Jade Sockett

Jade Sockett 🏅

6 months ago

This is by far the worst building I’ve lived in, especially for the price. They will delay returning your deposit and maintenance repairs unless you refuse to pay rent or sue them, basically trying to steal your money. Management always ignores you, and I witnessed a leasing agent lie to a new tenant in the lobby about their “responsiveness.” It’s also located far from any subway station. The only good thing about the building is the doormen.

Andrey Kim

Andrey Kim 🏅

6 months ago

All agents avoid this building!!! They Don't pay the commission!!! Caution Regarding The Cooper Building Management Hello fellow real estate agents and brokers, I want to take a moment to warn others about my unfortunate experience with The Cooper Building management. I assisted them in renting out an apartment and was promised a full month’s rent as commission. Despite fulfilling my part of the agreement, I have not received payment since September of last year. Attempts to follow up have been extremely frustrating — emails go unanswered, phone calls are ignored, and it has been impossible to get in touch with anyone who takes responsibility. This kind of unprofessional and unethical behavior is unacceptable in our industry. Please exercise caution before doing any business with this management company. I hope this helps others avoid a similar situation.

B L

B L 🏅

8 months ago

Amazing place, always clean and well maintained, the staff is always very nice and welcoming. If you are considering moving here I would highly recommend it, trust me you will not be disappointed

Aubrie McClendon

Aubrie McClendon 🏅

8 months ago

If you're looking for a luxurious, full-service residence in a prime location, The Copper is definitely worth considering. It’s not just a place to live—it’s a place to thrive.

Alba Kola

Alba Kola 🏅

8 months ago

The best building I’ve lived in by far. Doormen and staff are amazing, especially Sokol who’s dedication doesn’t go unnoticed.

Lorina Rada

Lorina Rada 🏅

8 months ago

The Copper offers stunning views, top-notch amenities, and a beautifully designed space. The staff is professional and attentive, making the living experience smooth and enjoyable. The rooftop pool, gym, and sky bridge are standout features. Loved it!

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