Make (Integromat)

Automation you can see, flex, and scale.

AI & Automation Tools
★★★★★ 4.7
2012 Founded
201-500 Employees
350,000+ Customers
Prague, Czech Republic Headquarters

Quick Facts

Website
make.com →
Starting Price
9
Pricing Model
tiered
Company Type
acquired

About Make (Integromat)

Make (formerly Integromat) is a visual automation and integration platform that enables users to design, build, and run workflows across more than 3,000 cloud applications and APIs without writing code. Using a scenario-based, drag‑and‑drop builder, business teams and technical users can connect tools, orchestrate AI agents, and automate everything from simple tasks to mission‑critical processes. Make’s visual approach makes it easier to understand, debug, and scale complex automation than traditional linear iPaaS tools.

The company originated in Prague, Czech Republic, where it began life as Integromat, a bootstrapped startup focused on giving non‑developers powerful integration capabilities traditionally reserved for engineers. In 2020, Integromat was acquired by Celonis, the process mining and execution management company, and in 2022 the platform was rebranded as Make. Today, Make operates as a dedicated business unit within Celonis, benefiting from enterprise‑grade security, infrastructure, and go‑to‑market resources while retaining its own product and engineering team.

Make has evolved from a no-code integration tool into a broader AI and automation orchestration platform. It offers advanced flow control, rich data transformation, HTTP and webhook modules, an embedded code environment for JavaScript and Python, and newer capabilities such as Make AI Agents, Maia (an AI-powered builder), and Make Grid, a real-time visualization layer for an organization’s entire automation landscape. These capabilities allow companies to design agentic automation systems where AI models and deterministic workflows work together.

Serving over 350,000 organizations in 200+ countries, Make is used by solopreneurs, digital agencies, SaaS companies, scale-ups, and global enterprises to streamline operations, integrate SaaS stacks, orchestrate AI, and reduce manual work. It is often evaluated as an alternative to Zapier, n8n, Workato, and Tray.io, and is particularly valued for its combination of flexibility, depth of features, and cost-effective pricing for complex automations.

Key Features

Visual scenario builder - drag-and-drop canvas to design multi-step workflows and integrations without code.

AI Agents - reusable, agentic workflows that can make decisions and adapt in real time across multiple scenarios.

Maia by Make - AI-powered assistant to help build and troubleshoot automations using natural language.

3,000+ pre-built apps - large library of verified connectors for SaaS, AI tools, databases, CRMs, marketing, and more.

Advanced flow control - routers, filters, conditional logic, iterators, aggregators, and error handlers for complex branching logic.

Rich data manipulation - extensive mapping and transformation functions to reshape JSON, arrays, text, and structured data.

HTTP & webhooks - generic HTTP client and webhook triggers to connect to virtually any REST API or custom system.

Make Code App - built-in environment to run custom JavaScript or Python for advanced logic and AI-driven workflows.

Make Grid - visual map of all automations and AI agents for observability, impact analysis, and governance.

Analytics & observability - real-time execution logs, analytics dashboard, and execution history to monitor and debug workflows.

Role-based access & teams - granular permissions, teams and roles, and governance controls for multi-team environments.

On-prem agent - secure connector to access on-premise systems and private networks (e.g., SAP, databases).

Templates library - thousands of pre-built workflow templates for common use cases across departments and tools.

Enterprise-grade security - GDPR and SOC 2 Type II compliance, SSO, encryption in transit and at rest, and ISO 27001-backed program.

Extensible via API - Make API and 300+ public endpoints to manage scenarios, executions, and organizations programmatically.

Pros & Cons

👍 Pros

  • Powerful visual builder that makes it easy to design and understand complex, multi-step automations.
  • Huge library of connectors and templates, often with deeper field-level support than competing tools.
  • Very flexible data manipulation, routers, iterators, and error handling that appeal to power users.
  • Cost-effective for advanced workflows compared to some alternatives, with a generous free plan.
  • Strong AI and API capabilities, including OpenAI integrations, AI Agents, and an HTTP module for custom APIs.
  • Reliable execution once scenarios are properly configured, with step-by-step testing and detailed logs.

👎 Cons

  • Steep learning curve for non-technical users, especially when working with complex scenarios and data structures.
  • Error messages and debugging experience can be confusing, making it harder to troubleshoot failing scenarios.
  • Customer support responsiveness and depth of help are frequently criticized in reviews, especially for non-enterprise plans.
  • Credit/operation-based pricing can be hard to predict and may lead to unexpected overages on complex or high-volume workflows.
  • Some integrations or connectors occasionally behave inconsistently or require workarounds, and migration from legacy Integromat caused friction for some users.

User Reviews

G2
4.6
★★★★★
Capterra
4.8
★★★★★
TrustRadius
9.3
★★★★★

Integrations

Salesforce HubSpot monday.com and monday CRM Shopify Airtable Asana Trello Slack Google Workspace Calendly Typeform Jira QuickBooks Online Xero Zendesk for Customer Service Mailchimp ActiveCampaign Airtable Pipedrive Notion OpenAI Perplexity AI DeepSeek AI

Best For

Company Size

smb mid-market enterprise

Industries

SaaS Technology E-commerce Professional Services Financial Services Healthcare

Use Cases

Marketing campaign and content automation Sales and lead management workflows Customer onboarding and lifecycle automation Data synchronization across CRM, billing, and product tools Back-office and finance process automation AI agent orchestration and AI-assisted workflows

FAQ

What is Make (Integromat)?

+

Make (formerly Integromat) is a cloud-based, visual automation and integration platform that lets you connect over 3,000 apps and APIs and build multi-step workflows, called scenarios, without writing code. Using a drag-and-drop interface, you can automate data flows, orchestrate AI agents, and integrate tools across marketing, sales, operations, finance, and IT. It combines advanced flow control, rich data transformation, HTTP/webhooks, and optional code steps with enterprise-grade security and governance.

How much does Make (Integromat) cost?

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Make offers a free plan with up to 1,000 credits per month and basic functionality. Paid plans are priced by plan tier and the number of monthly credits: Core starts at $9/month for 10,000 credits, Pro at $16/month for 10,000 credits, and Teams at $29/month for 10,000 credits when billed monthly. Enterprise plans are custom-priced and include advanced security, governance, on-prem agents, and 24/7 support. Billing can be monthly or annual, with discounts for annual commitments.

What are the main features of Make (Integromat)?

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Key features of Make include a visual drag-and-drop scenario builder, advanced flow control (routers, filters, iterators, aggregators, and error handling), rich data mapping and transformation, 3,000+ pre-built app integrations, Make AI Agents, Maia AI builder, an HTTP and webhook module for any REST API, the Make Code App for JavaScript and Python, Make Grid for visualizing your automation landscape, analytics and observability tools, role-based access control, and enterprise-grade security with SOC 2 Type II and GDPR compliance.

Who are Make (Integromat)'s main competitors?

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Make's main competitors include Zapier, n8n, Workato, and Tray.io. Depending on the use case, teams may also compare it with tools like Pipedream, Celigo, and other iPaaS or workflow automation platforms. Compared to these alternatives, Make differentiates itself with its highly visual scenario builder, deep data transformation capabilities, strong AI orchestration features, and competitive pricing for complex automations.

Is Make (Integromat) good for small businesses?

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Yes. Make is well-suited to small businesses and solopreneurs thanks to its generous free plan, low-cost Core and Pro tiers, and large library of templates and connectors. Non-developers can use the visual builder to automate common tasks like lead capture, email marketing, invoicing, and reporting. That said, more complex workflows do have a learning curve, and small teams should monitor credit usage to avoid surprises, especially when building highly iterative or high-volume automations.

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