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Microsoft Teams

Microsoft Teams is the hub for teamwork in Microsoft 365, bringing people, conversations, and content all together.

Video & Webinar Platforms 3.7 (22 reviews)
1975 Founded
10001+ Employees
1,000,000+ organizations Customers
Redmond, Washington, United States Headquarters

Quick Facts

✓ Free Trial
Pricing Model
per-user
Free Trial
30 days
Company Type
public
Business Type
Software company
Verified on Google View →

About Microsoft Teams

Microsoft Corporation is a global technology company founded in 1975 and headquartered in Redmond, Washington. Best known for Windows, Office, and Azure, Microsoft has evolved into a cloud- and AI-first business serving organizations of every size across virtually every industry. With more than 228,000 employees worldwide and a broad portfolio spanning productivity, cloud infrastructure, business applications, and gaming, Microsoft is one of the largest and most influential software vendors in the world.

Microsoft Teams, launched in 2017, is the company’s flagship collaboration and communication platform within Microsoft 365. It unifies persistent chat, meetings, webinars, calling, and file collaboration in a single interface tightly integrated with Outlook, SharePoint, OneDrive, and the broader Microsoft 365 suite. Teams is positioned as the central hub where people can meet, message, co-author documents, and access key business apps without leaving the workspace.

For video and webinar use cases, Microsoft Teams offers scheduled and ad‑hoc meetings, interactive webinars with registration and reporting, and large-scale town hall events that can support thousands of attendees. Features such as screen sharing, live captions, recordings with transcripts, Q&A, polling, breakout rooms, and robust moderation controls make it suitable for training, marketing webinars, internal all‑hands meetings, and external customer events. Teams Premium further extends these capabilities with advanced webinar controls, branding, and higher attendee limits.

Adoption of Microsoft Teams is massive: estimates indicate more than 320 million users and over one million organizations worldwide rely on it, including the vast majority of Fortune 100 companies. Because Teams is included in many Microsoft 365 plans and benefits from enterprise-grade security, compliance certifications, and an extensive ecosystem of apps and certified devices, it occupies a leading position in the enterprise collaboration and video/webinar platform market, competing primarily with Zoom, Google Workspace/Meet, Cisco Webex, and Slack.

Key Features

Persistent team chat and channels - Organize 1:1, group, and channel-based conversations with rich formatting, file sharing, @mentions, emojis, and threaded replies.

HD video meetings - Schedule or start instant meetings with HD video, screen sharing, custom layouts, together mode, and support for up to 1,000 interactive participants with additional view-only attendees.

Webinars with registration - Host interactive webinars with branded registration pages, configurable registration fields, manual approval, waitlists, and automated confirmation and reminder emails.

Town halls and large events - Run one-to-many town hall broadcasts with presenter green room, producer controls, translated captions, DVR-style playback, and attendee reporting for events of up to tens of thousands of viewers.

Integrated file sharing and coauthoring - Store and share files via OneDrive and SharePoint, and coauthor Word, Excel, PowerPoint, and OneNote documents in real time directly inside Teams.

Teams Phone and cloud calling - Add PSTN calling with auto attendants, call queues, voicemail, call transfer, call recording, and advanced call routing for a full cloud phone system.

AI-powered meeting intelligence - Use Microsoft 365 Copilot in Teams for AI-generated meeting recaps, action items, summaries, and intelligent transcript search (with appropriate licenses).

Meeting recordings, transcripts, and live captions - Record meetings and webinars with automatic transcription, searchable transcripts, live captions, and translated captions in supported languages.

Breakout rooms and interactive tools - Split large meetings into breakout rooms and engage participants with polls, Q&A, reactions, and Microsoft Whiteboard for collaborative brainstorming.

Extensive app and integration ecosystem - Add hundreds of first- and third-party apps (e.g., project management, CRM, ITSM, HR tools) as tabs, bots, and message extensions to streamline workflows.

Security, compliance, and governance - Benefit from enterprise-grade security, data encryption, retention policies, eDiscovery, DLP, compliance recording, and a rich admin and reporting toolkit.

Teams Rooms and certified devices - Extend Teams into conference rooms with Teams Rooms systems, certified cameras, speakers, phones, and headsets for high-quality hybrid meetings.

Cross-platform and hybrid work support - Access Teams on web, desktop, and mobile with presence, notifications, and seamless handoff between devices to support remote and hybrid work scenarios.

Best For

Company Size

smb mid-market enterprise

Industries

Technology Professional Services Financial Services Healthcare Education Manufacturing

Use Cases

Internal and external video meetings Interactive webinars and virtual events Hybrid work collaboration and team messaging Training, onboarding, and town hall broadcasts Cloud phone system and contact routing via Teams Phone

FAQ

What is Microsoft Teams?

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Microsoft Teams is Microsoft's cloud-based collaboration and communication platform that brings together chat, video and audio meetings, webinars, calling, and file sharing in a single application. It is part of Microsoft 365 and integrates deeply with apps such as Outlook, SharePoint, OneDrive, Word, Excel, PowerPoint, and Power BI, allowing teams to meet, collaborate on documents in real time, and access business apps all within one hub.

How much does Microsoft Teams cost?

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Microsoft Teams offers a free plan aimed primarily at home and very small teams, plus several business plans. For business use, Microsoft Teams Essentials starts at around $4 per user per month (annual billing) and provides core chat, calling, and video conferencing features. Teams is also included in Microsoft 365 Business Basic at about $6 per user per month and Microsoft 365 Business Standard at about $12.50 per user per month (annual billing), which add business email, cloud storage, Office apps, and more. Enterprise plans (such as Microsoft 365 E3/E5) and add-ons like Teams Phone and Teams Premium are available for organizations with more advanced requirements.

What are the main features of Microsoft Teams?

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Key Microsoft Teams features include persistent team chat and channels; HD video and audio meetings with screen sharing and breakout rooms; interactive webinars with registration, Q&A, polling, and attendee reporting; large-scale town halls; integrated file storage and coauthoring via OneDrive and SharePoint; a full cloud phone system through Teams Phone; AI-powered meeting recaps and summaries via Microsoft 365 Copilot; and strong security, compliance, and admin controls. Teams also supports a large ecosystem of third-party apps and integrations to extend workflows.

Who are Microsoft Teams's main competitors?

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Microsoft Teams competes with several major collaboration and video/webinar platforms. The most common alternatives are Zoom Workplace (for meetings, webinars, and team chat), Google Workspace with Google Meet (for organizations standardized on Google's productivity stack), Cisco Webex Suite (for enterprise conferencing and calling), and GoTo Meeting/GoTo Webinar. Slack is another frequent alternative for chat-centric collaboration, often paired with separate video tools.

Is Microsoft Teams good for small businesses?

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Yes. Microsoft Teams is well suited for small businesses, especially those that want professional video meetings, webinars, and collaboration tools without managing separate point solutions. Teams Essentials provides affordable meetings, chat, and calling, while Microsoft 365 Business Basic and Business Standard bundle Teams with business email, Office apps, and 1 TB of storage per user. Smaller organizations with limited IT support also benefit from Microsoft's managed cloud, built-in security, and 24/7 technical support. That said, very small teams with minimal needs and no use of Microsoft 365 may find lighter-weight standalone video tools sufficient.

Customer Reviews

3.7 out of 5
Based on 22 Google reviews
5★
14
4★
1
3★
0
2★
0
1★
7
View on Google
keri keri

keri keri 🏅

2 months ago

The store was easy to move around in.

John

John 🏅

2 months ago

Can't get help

vouyagatfara souayhaga

vouyagatfara souayhaga 🏅

3 months ago

Employees showed care and attention.

Ivan Ledgard

Ivan Ledgard 🏅

6 months ago
Steven Diehr

Steven Diehr 🏅

8 months ago

There's no way this southern Orange County. California number is really Microsoft on Google, 24 hours a day contact. No, you call it. It says call back during normal business hours and leave all information available.... Has to be a scam has to be a fishing deal. Never ever ever will I leave any information right? On something so suspicious, with only nineteen reviews! Please don't be an idiot. Please don't leave your information or login information or anything. Anything like that related to microsoft or android?Just don't do it

El Russian Aguila

El Russian Aguila 🏅

a year ago

I believe i can stay in your quietest room of worl Records for an hour for the prize money.

Laronda shorts

Laronda shorts 🏅

a year ago
Chikoku suru

Chikoku suru 🏅

2 years ago
노강호

노강호 🏅

3 years ago
Mario Virgen

Mario Virgen 🏅

3 years ago

Microsoft office 365 customer service is the worst. I got locked out of my email and it requested a reset of password which I needed to contact customer service and data support which is over seas. First of all you can't understand what they are saying, their English is horrible. I opened up a case on September 12, 2022 waiting for an Engineer to contact me to reset my password. As of today, September 23 I have not received a call back phone call. I have called business customer support on a daily basis and all they say is "An Engineer will call you back". No direct num er to contact Wngineering department which is also located overseas (India) I have not been able to open my business email for 2 weeks. We have decided to switch enail servers due to their lack of response to these issues. I truly encourage everyone to drop office 365 or else you will be in the same boat as myself. I've told all my family, friends and business associates concerning this issue. They will be switching to other service providers. FYI. I'm not the only person that is going thru this. Ever since Microsoft switch their customer support to overseas, many other people have had the same frustration. Good luck and don't continue to use Microsft Office 365. THEY ARE HORRIBLE WITH CUSTOMER SUPPORT.

Oscar Hernandez

Oscar Hernandez 🏅

4 years ago

DO NOT BUY ANY PRODUCTS FROM HERE. I have two accounts with Microsoft and when I try to use any of the two I get this request for a PIN which I never made for the account. I cannot access any of my information or work anymore unless I have that PIN and the only way for me to recover it is if I purchase a new model. its completely ridiculous there is no other way to reset it!

Chris Gonzalez

Chris Gonzalez 🏅

4 years ago

On April 16, 2021, I purchased a Microsoft Surface 4 laptop and it came April 19, DEFECTIVE. Upon opening the box, I noticed that there was a DENT on the side where the monitor is. When I called the Microsoft store, the rep told me that they could not replace it at that time because they were out of stock. Moreover, the rep told me to put it back in the box and not to use it until the replacement becomes available. A few days later, I called the Microsoft store again to inquire why I could not use it and that rep told me that I could. So, I started to use it and right away noticed that it would RANDOMLY RESTART itself. In fact, it has been over a month and it is still randomly restarting itself at least 20 times per day. In addition, their technical support department has not been able to resolve this issue and some have been completely unprofessional. At this point, I am considering getting my money back and purchasing an Apple MacBook Pro laptop instead. It is dumbfounding that MS has not been able to build one new computer to replace this defective one. Finally, it is so inconvenient that MS closed nearly all of their physical stores.

Arthur Odden

Arthur Odden 🏅

4 years ago
Samara Varela

Samara Varela 🏅

5 years ago

We love you

Anshul Yadav

Anshul Yadav 🏅

5 years ago
MD omar Sohel

MD omar Sohel 🏅

5 years ago

USPTO Certified Copy Center: Your order number 8043138 was successfully submitted!

Osama Faqawi

Osama Faqawi 🏅

5 years ago

رائع جدا جدا جدا جدا

Bryan Arntson

Bryan Arntson 🏅

6 years ago
Jitin Sawant

Jitin Sawant 🏅

6 years ago
T r i p p y M i x

T r i p p y M i x 🏅

8 years ago

Love the Xbox one

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