Moveworks is an enterprise artificial intelligence company that provides an agentic AI assistant to help employees find information and automate work across all of their business applications. Founded in 2016 and headquartered in Mountain View, California, Moveworks has raised $315M in venture funding at a $2.1B valuation and grown to more than 500 employees. The platform is used by over 350 large enterprises and more than 5 million employees worldwide, including roughly 10% of the Fortune 500.
The Moveworks platform combines a powerful Reasoning Engine, multiple large language models (including its proprietary MoveLM), and hundreds of pre-built integrations to deliver a single conversational interface for IT, HR, finance, sales, marketing, facilities, and other functions. Employees can ask questions in natural language, get context-aware answers with citations, and trigger end-to-end workflows like password resets, software provisioning, HR policy updates, CRM actions, and agreement workflows. Moveworks provides omnichannel access via Slack, Microsoft Teams, Webex, Google Chat, email, and embedded web experiences, with support for over 100 languages.
Over time, Moveworks has expanded from IT service desk automation into a full agentic AI platform with modules such as Enterprise Search, AI Assistant, Agent Studio for building custom agents, an AI Agent Marketplace, Knowledge Studio, Productivity Boost, and Employee Experience Insights. It emphasizes rapid time-to-value—G2 reviewers report an average of about two months to implement—and strong ROI, with an independent Forrester Total Economic Impact study citing 256% ROI and multimillion-dollar savings over three years for a 30,000‑employee composite organization.
Strategically, Moveworks is positioned as a leading agentic AI assistant partner for large enterprises and the public sector, with robust security and compliance (SOC 2 Type 2, ISO 27001 family, GDPR, CCPA, FedRAMP Ready/GovCloud). In March 2025, ServiceNow announced a definitive agreement to acquire Moveworks for $2.85B, highlighting the platform’s importance in the emerging market for AI agents and enterprise search. As of late 2025, Moveworks continues to operate as a private company while the transaction works through regulatory review.
