PhoneBurner is a strategic outbound dialing and sales acceleration platform founded in 2008 and headquartered in Laguna Beach, California. It combines a high‑performance power dialer with an integrated CRM, workflow automation, and reporting to help teams reach more prospects, have natural, delay‑free conversations, and convert more opportunities. The product is used by thousands of customers across financial services, insurance, mortgage, solar, technology, political campaigns, fundraising organizations, and other sales-driven industries. phoneburner.com
Unlike traditional auto dialers that prioritize sheer speed and often introduce awkward delays or dropped calls, PhoneBurner emphasizes human-centric outreach. Calls are placed over Tier 1 carriers and connect without the “telemarketer pause,” so every conversation feels like a hand‑dialed call. The platform supports power dialing up to roughly 60–80 contacts per hour, while its ARMOR® spam protection and Connect Scores help keep caller IDs clean and focus agents on the leads most likely to answer, often resulting in double‑digit answer rates. phoneburner.com
Beyond dialing, PhoneBurner functions as a lightweight CRM and workflow engine. Reps can manage contact lists and campaigns, drop pre‑recorded voicemails with one click, send templated emails and SMS based on call outcomes, log notes and dispositions, and automatically trigger post‑call workflows. Admins get centralized lead distribution, team management, call monitoring and coaching, and robust analytics that surface performance trends, call outcomes, and lead value. develop.phoneburner.com
PhoneBurner has positioned itself as a best‑of‑breed power dialer for small and mid‑market teams that need more live conversations, rather than a full contact center stack. With SOC 2 Type II certification, a strong focus on Responsible Communications® and 10DLC SMS compliance, and a growing ecosystem of native and Zapier/Integrately-powered integrations, it competes with sales engagement and VoIP tools by offering a simple, high‑yield dialing engine plus enough automation and CRM capability to run most outbound workflows end‑to‑end. phoneburner.com