PhoneBurner pricing and buyer guide

PhoneBurner lists three plans: Standard at $140, Professional at $165 and Premium at $183 per user per month billed annually, or $165, $195 and $215 billed monthly. Every plan includes unlimited power dialing. ARMOR spam protection and Connect Scores are listed as add-ons on every plan, and the pricing page does not show their prices. Source: PhoneBurner pricing, checked October 30, 2026.

PhoneBurner is a browser-based power dialer with its own CRM, voicemail and email automation, and team reporting. It dials one contact at a time for each rep. When someone answers, the rep can respond straight away, without the connection delay that predictive dialers can create. PhoneBurner's pricing page says it is trusted by 3,000+ customers and names financial services, insurance, mortgage, solar, IT and software among the industries it serves.

PhoneBurner says its power dialer handles up to 80 dials per hour and produces up to 4x more live conversations than manual dialing. Those are vendor claims. We have not tested them, and your result will depend on list quality, phone number reputation, calling windows and rep skill.

Our operator view

A power dialer removes the dead time between calls. It does not fix who you call or what reps say. Before comparing dialers, check how many valid direct dials your list contains and how carriers label your outbound numbers. In our view, those two inputs deserve as much attention as the dialing software.

• Two dial modes: pause and preview for pre-call research, or continuous power mode. Every plan includes unlimited power dialing with no per-minute fees.
• One-click dispositions: a disposition can log the call, leave a recorded voicemail, send a follow-up email and update your CRM before the next call starts.
• Built-in CRM: contact records, activity history, custom dispositions, sales cadences and an appointment calendar are listed among its core features. You can also sync with an existing CRM.
• Professional and up: browser softphone dialing, Krisp AI noise cancellation, live call monitoring and coaching, and the open API.
• Premium only: a PhoneBurner number, custom inbound routing, answering callbacks in the app, call transcription with an AI note taker, and SMS. SMS needs A2P 10DLC registration and includes 1,000 outbound messages a month, then $15 per extra 1,000.
• Paid add-ons: ARMOR covers number monitoring, spam flag remediation and answer rate analytics. Connect Scores rate numbers in real time from carrier signals and call patterns so reps can skip numbers unlikely to connect.
• Lead distribution: LeadStream routes leads to agents through shared pools or custom rules.
• Compliance tools: PhoneBurner lists DNC management and time zone restrictions, and says compliance stays each customer's responsibility.

Integrations: PhoneBurner names Salesforce, HubSpot, Zoho CRM, Pipedrive, GoHighLevel, Close and Microsoft Dynamics, plus Zapier, webhooks and an open API. Its pricing page lists 100+ integrations. Test sync direction and field mapping with your own CRM before you sign.

Sources: pricing and plan comparison and power dialer page, checked October 30, 2026.

What a team budget looks like

For five reps on Professional, list price is $825 a month billed annually (5 x $165) or $975 billed monthly (5 x $195). ARMOR, Connect Scores, extra numbers and extra SMS come on top. PhoneBurner also lists a free team admin account, and its power dialer page says there are no contracts or setup fees. Ask for add-on prices in writing before you compare totals with another dialer.

Questions to ask before you buy

1. What do ARMOR, Connect Scores and extra numbers cost for our team size?
2. Which plan includes local presence dialing, and how are those numbers provisioned?
3. Does our CRM sync both ways, and which fields and call outcomes write back?
4. What happens to recordings and contact data if we cancel?
5. Can we run the trial on our own list and measure connect rate by number?

Building the calling team is a separate decision from buying the dialer. Our cold calling scripts cover openers and objection handling for whichever tool you choose.

We removed third-party star ratings and review counts from this page because we could not re-verify them on October 30, 2026. When you read reviews elsewhere, filter for teams with your call volume and use case, and look for recent comments on answer rates, support response and CRM sync. Treat testimonials on a vendor's own site as marketing, not independent evidence.