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The Telemarketing Company

Delivering high-quality leads, appointments, sales and research since 1990 ttmc.co.uk

SDR & Lead Gen Services 4.0 (20 reviews)
1990 Founded
201-500 Employees
Brighton, England, United Kingdom([ttmc.co.uk](https://ttmc.co.uk/contact?utm_source=openai)) Headquarters

Quick Facts

Pricing Model
usage-based
Business Type
Telemarketing service, Market researcher
Verified on Google View →

About The Telemarketing Company

The Telemarketing Company (TTMC) is one of the UK’s longest-established specialist B2B telemarketing agencies, operating from Brighton since 1990. The firm focuses exclusively on voice-based services, delivering unscripted telemarketing, telesales, inside sales, inbound call handling, lead management, data services and telephone research for clients ranging from fast‑growth startups to global enterprises. ttmc.co.uk

With over 220 seats across dedicated telemarketing, research and inbound divisions, TTMC can run large, complex and international campaigns, including multilingual work in more than 25 native languages across EMEA, APAC and the rest of the world. approvedbusiness.co.uk Its agents are salaried, mature, and trained against Institute of Sales Management and Market Research Society standards, with above‑average tenure, which the company positions as a key driver of quality outcomes and low staff churn on client programmes. approvedbusiness.co.uk

TTMC differentiates itself through a strong emphasis on compliance, transparency and data security. It is authorised by the UK Financial Conduct Authority, holds ISO 9001 for quality management and ISO 27001 for information security, and is a member of the Direct Marketing Association as well as a Market Research Society Company Partner. approvedbusiness.co.uk Clients receive 100% call recording and access to TTMC Connect, a proprietary Microsoft Azure–hosted portal providing real‑time statistics, call recordings and campaign analytics, giving marketing and sales leaders detailed visibility into performance. approvedbusiness.co.uk

Over more than 35 years, TTMC has built a large library of 120+ named client testimonials and success stories, including work for brands such as Microsoft, Amazon Shipping, Xero, Equifax, Bloomberg and many others across regulated and technology‑driven sectors. ttmc.co.uk The company is privately owned and family run, and positions itself as an agile extension of in‑house sales and marketing teams, able to spin up proof‑of‑concepts, pilot campaigns and scaled ongoing programmes with relatively low operational risk for clients. outsourceaccelerator.com

Key Features

Outbound B2B telemarketing and demand generation - unscripted, consultative calls to create demand and build sales pipeline. ttmc.co.uk

Lead generation - proactive calling to identify qualified prospects and create opportunities for sales teams. ttmc.co.uk

Appointment setting - targeted outreach to secure meetings with senior decision makers in defined target accounts. ttmc.co.uk

Outsourced SDRs and inside sales - dedicated agents who handle qualification, nurturing and opportunity creation as an extension of in-house teams. ttmc.co.uk

Inbound call handling and lead management - handling inbound enquiries, web leads and complex call flows, including lead triage, qualification and routing. ttmc.co.uk

Lead qualification and nurture programmes - systematic follow-up and nurturing of early-stage leads to move them through the funnel. ttmc.co.uk

Account Based Marketing calling - telemarketing programs aligned to ABM strategies to deepen penetration in named accounts. ttmc.co.uk

Data cleansing - telephone-based verification and correction of CRM and marketing databases to improve accuracy and deliverability. ttmc.co.uk

Data enrichment - capturing additional firmographic and contact data to support segmentation and better targeting. ttmc.co.uk

Email opt-in and GDPR compliance services - phone-based consent capture and list validation to support compliant marketing. ttmc.co.uk

Pre-sales telephone research - market and prospect insight gathering to inform go-to-market and sales strategies. ttmc.co.uk

Post-sales research, welcome and customer satisfaction calls - structured programmes to improve retention, satisfaction and compliance. ttmc.co.uk

Multilingual telemarketing and research in 25+ native languages - centralised from Brighton to cover EMEA, APAC and global markets. ttmc.co.uk

TTMC Connect real-time reporting portal - secure, Azure-hosted client portal providing live stats, call recordings and analytics for all campaigns. wa-edf.azurewebsites.net

Regulated-industry compliant operations - FCA authorised with ISO 9001 and ISO 27001 certifications and Market Research Society affiliation for research work. outsourceaccelerator.com

Best For

Company Size

smb mid-market enterprise

Industries

SaaS Technology & IT Services Financial Services & Fintech Energy & Utilities Manufacturing & Industrial Healthcare & Insurance

Use Cases

B2B outbound lead generation and pipeline creation Sales appointment setting into target accounts Outsourced SDR and inside sales teams Inbound lead qualification and nurture Event promotion, registration and follow-up Data cleansing and enrichment of CRM databases

FAQ

What is The Telemarketing Company?

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The Telemarketing Company (TTMC) is a UK-based B2B telemarketing, inside sales and research agency founded in 1990 and headquartered in Brighton, England. It provides outsourced SDRs, lead generation, appointment setting, inbound call handling, lead management, data services and pre- and post-sales telephone research for organisations ranging from high-growth startups to global enterprises, including many operating in regulated industries. ttmc.co.uk

How much does The Telemarketing Company cost?

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Public pricing information from G2 indicates that The Telemarketing Company charges an hourly rate of u00a346.00 per full-time agent for UK calling, with a one-off setup fee of u00a3750 that includes up to two hours of briefing time. The typical minimum engagement is six weeks based on a 35-hour week per agent, resulting in an initial investment in the region of u00a310,000. Larger or more complex campaigns, multilingual programmes and ongoing retainers are priced on a custom basis, so prospective clients should contact TTMC directly for an exact quote. g2.com

What are the main features of The Telemarketing Company?

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TTMC's core capabilities include outbound B2B telemarketing and lead generation, new-business appointment setting, outsourced SDR and inside sales teams, inbound call handling and lead management, data cleansing and enrichment, email opt-in and GDPR compliance services, and a wide range of pre- and post-sales telephone research such as welcome calls and customer satisfaction surveys. It can run multilingual campaigns in more than 25 native languages and provides 100% call recording plus real-time reporting through its TTMC Connect client portal. ttmc.co.uk

Who are The Telemarketing Company's main competitors?

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Key alternatives to The Telemarketing Company in the outsourced SDR, telemarketing and lead generation space include agencies such as memoryBlue, Martal Group, KlientBoost and Helplama, along with other B2B telemarketing and inside sales providers highlighted on platforms like G2, GoodFirms and industry rankings. The best comparison depends on whether you are primarily seeking phone-based lead generation, multi-channel outbound, vertical specialisation or a performance-based commercial model. g2.com

Is The Telemarketing Company good for small businesses?

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The Telemarketing Company can support smaller B2B companies, particularly those with higher deal values that can justify a professional telemarketing and SDR programme. However, its pricing model - based on a u00a346/hour rate and a minimum six-week engagement typically around u00a310,000 - means it is usually a better fit for mid-market and enterprise organisations or SMEs with substantial contract values and a need for compliant, high-quality conversations, rather than very small businesses with limited budgets or low-value deals. g2.com

Customer Reviews

4.0 out of 5
Based on 20 Google reviews
5★
15
4★
0
3★
0
2★
0
1★
5
View on Google
Pa Assan Touray

Pa Assan Touray 🏅

2 years ago

Great hospitality, really chill environment with positive and supportive staff. Work and explanations were quite straightforward so I found it easy to settle down.

cVilioks

cVilioks 🏅

2 years ago
Aaron Hastings

Aaron Hastings 🏅

2 years ago

Polite and professional. The women at the front desk were super helpful with my application

Ester Vila Pozo

Ester Vila Pozo 🏅

2 years ago
KSP Clips

KSP Clips 🏅

Edited 3 weeks ago
Alessandra Miraglia

Alessandra Miraglia 🏅

3 years ago
Zack Habba

Zack Habba 🏅

3 years ago
Simon Costello

Simon Costello 🏅

6 years ago

An extremely professional and proactive company that offers excellent solutions in helping partners, highly recommend their sevice

Barbara Bom

Barbara Bom 🏅

6 years ago
Aidan Pilgrim

Aidan Pilgrim 🏅

6 years ago

Funding Circle started using TTMC to dial new prospects and reactivate lapsed customer applications. They were excellent throughout, the agents were engaged and positive, and the management team were able to advise and guide us throughout the campaign - to deliver excellent results.

Matt Strutt

Matt Strutt 🏅

6 years ago

I strongly recommend this company as an excellent business partner. Following a long RFP process TTMC came out head and shoulders above the rest in supplying calling services in multiple languages and we have not been disappointed in awarding them this work. They are professional, flexible and above all they deliver on their promises !

Nick Hay

Nick Hay 🏅

6 years ago
Harry Mole

Harry Mole 🏅

6 years ago

Results-oriented and flexible: I've been impressed by TTMC for years. They offer a powerful combination of enterprise standards of infosecurity and policy compliance with the agility of a boutique shop, creating bespoke solutions at short notice.

James Farmer

James Farmer 🏅

6 years ago

Wonderful business. Just completed a telemarketing campaign, which delivered a 15% uplift on the campaign we ran in the previous year, which we ran with another firm. Very professional butch, with a keen eye on CX and GDPR and the rest.

John

John 🏅

7 years ago

Despite this company supposed to adhere to tps regulations, they called my tps registered number. They even had a cheek by also calling me on a mobile number and asking about security in my area. Both numbers are now been blocked and reported to tps.

Response from owner 7 years ago

Hi Pickplacer, we are sorry that you found these calls intrusive. TPS registered numbers may still be called legally if the call relates to market research, which is a large part of what we do. https://www.tpsonline.org.uk//tps/faq.html#17 All our sales and marketing calls are automatically screened against the TPS register and we will immediately remove any number from our 'do not call list' upon request. Nonetheless, we do apologise that this was a negative experience for you.

OL

OL 🏅

7 years ago
John Smith

John Smith 🏅

Edited 7 years ago

Worst company ever with incompetent staff .

Response from owner 7 years ago

Hi John, sorry to hear that feedback. Can you provide a bit more detail on the issue you had?

Matty B

Matty B 🏅

Edited 7 years ago

I'm signed up with the TPS yet this company still insist on calling me. In response to the reply, I'm certainly not phoning to be put on a "call this person all the time list". You've clearly breached the TPS list and have been reported for such.

Response from owner 7 years ago

Hi Matty, all our calls are screened against TPS/CTPS. If you have issues, please call in on 01273 765000 so we can discuss and resolve.

doorway88

doorway88 🏅

10 years ago
白溜溜的瓤

白溜溜的瓤 🏅

10 years ago

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