WordPress

WordPress, done right wordpress.com

Web & Funnel Builders
2005 Founded
1001-5000 ([ye.linkedin.com](https://ye.linkedin.com/company/automattic?utm_source=openai)) Employees
unknown (WordPress.com reports 400M+ monthly visitors and tens of billions of pageviews across hosted sites.) ([es.wikipedia.org](https://es.wikipedia.org/wiki/WordPress.com?utm_source=openai)) Customers
San Francisco, California, USA ([automattic.com](https://automattic.com/press/)) Headquarters
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Quick Facts

✓ Free Trial
Website
wordpress.com →
Starting Price
4
Pricing Model
freemium
Free Trial
14 days
Company Type
private
Social
LinkedIn Twitter/X

About WordPress

WordPress.com is a hosted website building and publishing platform from Automattic that lets individuals and organizations create blogs, marketing sites, and ecommerce stores on top of the open‑source WordPress software without managing servers or core updates. The service combines managed WordPress hosting, an intuitive block editor, themes, plugins, analytics, and security into a single SaaS offering, accessible via web, mobile, and desktop apps. en.wikipedia.org

WordPress itself began in 2003 as an open‑source blogging tool; Automattic was founded in 2005 by Matt Mullenweg to commercialize and support the ecosystem, and launched WordPress.com later that year as a hosted version of the software. Today Automattic remains a fully distributed company headquartered in San Francisco, with more than 1,400 staff across 80+ countries, backing products including WordPress.com, WooCommerce, Jetpack, Tumblr, and WordPress VIP. en.wikipedia.org

On WordPress.com, customers can start on a free plan and upgrade through Personal, Premium, Business, and Commerce tiers, which add capabilities such as custom domains, ad‑free sites, premium themes, advanced design tools, plugin and theme installation, ecommerce via WooCommerce, and developer features like SFTP/SSH, WP‑CLI, and GitHub deployments. An Enterprise tier delivered through WordPress VIP provides hardened, scalable WordPress for large publishers and brands, starting around $25,000 per year. wordpress.com

Recent product investment has focused on AI: WordPress.com now offers an AI website builder that can generate complete sites—including layouts, copy, and images—from conversational prompts, which users can then refine in the block editor. Combined with its massive plugin ecosystem, global CDN, unmetered bandwidth, and deep integrations with marketing and analytics tools, WordPress.com occupies a unique position between simple closed website builders like Wix or Squarespace and fully self‑hosted WordPress, appealing to everyone from solo creators to enterprises. wordpress.com

Key Features

Managed WordPress hosting with automatic core updates, backups, caching, and security hardening so users don't manage servers themselves. wordpress.com

Block-based visual editor (Gutenberg) for building pages and posts with drag-and-drop blocks, patterns, and layouts. wordpress.com

AI website builder that can generate complete sites, including structure, text, and images, from a simple prompt, then be refined in the editor. wordpress.com

Large library of responsive WordPress themes and design patterns tailored for blogs, portfolios, business sites, and online stores. wordpress.com

Access to 50,000+ plugins and third-party themes on Business and Commerce plans to extend functionality for SEO, marketing, memberships, LMS, and more. wordpress.com

Integrated ecommerce via WooCommerce on Commerce and Business plans, including payment gateways, tax and shipping tools, and store themes. wordpress.com

Built-in Jetpack stats, advanced analytics, and optional Google Analytics integration for tracking traffic, engagement, and campaigns. wordpress.com

Global CDN and unmetered bandwidth on all plans for fast performance and reliability regardless of visitor location. wordpress.com

Forms and advanced form features (multi-step logic, file uploads, integrations) for contact, lead capture, and applications. wordpress.com

SEO tools including sitemaps, meta controls, and smart redirects to improve search visibility and manage URL changes. wordpress.com

Unlimited pages and users with role-based permissions for collaborative publishing across marketing, editorial, and technical teams. wordpress.com

Developer tooling on higher tiers, including SFTP/SSH access, WP-CLI, Git commands, and GitHub deployments for modern workflows. wordpress.com

Enterprise WordPress VIP option with enhanced security, governance, and scalability for large organizations and media brands. wordpress.com

Official mobile (Jetpack) and desktop apps to manage posts, pages, media, comments, and stats from iOS, Android, Windows, Mac, and Linux. wordpress.com

Pros & Cons

👍 Pros

  • Extremely flexible and customizable thanks to thousands of themes and plugins that cover most use cases. capterra.com
  • User-friendly content editor that non-developers can use to publish and update pages and posts. trustradius.com
  • Strong SEO capabilities and plugin ecosystem, helping sites rank well in search results. gartner.com
  • Huge community and knowledge base with extensive documentation, tutorials, and third-party resources. capterra.com
  • Cost-effective with a robust free plan and relatively low-priced paid tiers compared with many proprietary builders. wordpress.com
  • Rich integrations with analytics, email marketing, ecommerce, CRM, and automation tools via plugins and connectors. g2.com

👎 Cons

  • Plugin conflicts and update issues can occasionally break layouts or functionality if sites are not maintained carefully. capterra.com
  • Performance can suffer on poorly optimized sites, especially when many plugins or heavy themes are installed. capterra.com
  • Advanced design customization and configuration can feel complex compared to simpler drag-and-drop builders like Wix or Squarespace. capterra.com
  • Security hardening and backup strategies still require attention, particularly when extending sites with numerous third-party plugins. trustradius.com

User Reviews

G2
4.4 ([g2.com](https://www.g2.com/products/wordpress-com/reviews))
★★★★☆
Capterra
4.6 ([capterra.com](https://www.capterra.com/p/131687/WordPress/reviews/))
★★★★★
TrustRadius
8.6 ([trustradius.com](https://www.trustradius.com/products/wordpress/reviews))
★★★★★

Integrations

ActiveCampaign <a href="https://www.g2.com/products/wordpress-com/reviews?utm_source=saleshive" class="sh-citation" target="_blank" rel="noopener">g2.com</a> Airmeet Apollo.io Canva ChatGPT ClickBank Elementor Google Analytics Google Search Console HubSpot Mailchimp Microsoft Clarity MonsterInsights OptinMonster PayPal QuickBooks Online Rank Math Semrush SiteGround Slack Trustpilot Typeform WooCommerce Yardi Voyager Yext Yoast SEO Zakeke

Best For

Company Size

smb mid-market enterprise

Industries

Technology & SaaS Media & Publishing Ecommerce & Retail Education Nonprofit & Associations Professional Services

Use Cases

Corporate and marketing websites Blogs, content hubs, and SEO landing pages Ecommerce storefronts and product funnels Membership, course, and community sites Campaign microsites and event sites Multiu2011site networks for agencies or franchises

FAQ

What is WordPress.com?

+

WordPress.com is a hosted website builder and publishing platform from Automattic that runs a managed version of the open-source WordPress software. It lets you create blogs, business sites, and online stores without managing your own servers, while still benefiting from the broader WordPress ecosystem of themes, plugins, and developers. en.wikipedia.org

How much does WordPress.com cost?

+

WordPress.com offers a free plan with a WordPress.com subdomain, then paid plans starting around $4 per month billed annually for Personal, $8 for Premium, $25 for Business, and $45 for Commerce, plus monthly billing options at higher rates. Enterprise WordPress VIP for large organizations typically starts around $25,000 per year. Some plans also include a 14-day free trial for the Commerce tier. wordpress.com

What are the main features of WordPress.com?

+

Key features include managed WordPress hosting, a block-based visual editor, an AI website builder, global CDN and unmetered bandwidth, integrated stats and analytics, thousands of plugins and themes, ecommerce via WooCommerce, advanced forms, SEO tools, and developer features such as SFTP/SSH and Git deployments on higher-tier plans. Mobile and desktop apps allow you to manage content and engage with visitors on the go. wordpress.com

Who are WordPress.com's main competitors?

+

Common alternatives to WordPress.com include all-in-one website builders like Wix and Squarespace, design-focused platforms like Webflow, ecommerce-centric solutions like Shopify, and hosting providers or builders such as Hostinger. The best choice depends on how much flexibility you need versus how simple you want the editing experience to be. g2.com

Is WordPress.com good for small businesses?

+

Yes. Small businesses often choose WordPress.com because it combines low entry-level pricing (including a free tier), built-in SEO and blogging tools, and the ability to add ecommerce and marketing integrations as they grow. The trade-off is a steeper learning curve than the simplest drag-and-drop builders, but many SMBs find the long-term flexibility and plugin ecosystem worth the investment. g2.com

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