Writer

The enterprise AI platform for agentic work. writer.com

Content Creation & AI Writing
★★★★☆ 4.4
2020 Founded
201-500 Employees
250+ Customers
San Francisco, CA, USA Headquarters
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Quick Facts

✓ Free Trial
Website
writer.com →
Starting Price
29
Pricing Model
per-user
Free Trial
14 days
Company Type
private
Social
LinkedIn Twitter/X

About Writer

Writer is a privately held enterprise AI company that provides a full‑stack generative AI platform, combining its proprietary Palmyra large language models, a graph‑based Knowledge Graph, and an application layer of chat interfaces, templates, and agents. Founded in 2020 by May Habib and Waseem AlShikh and headquartered in San Francisco, Writer focuses on helping large organizations embed AI directly into business workflows rather than offering a single-purpose content tool. en.wikipedia.org

Since launch, Writer has grown to serve over 250 leading enterprises, including brands like Accenture, Intuit, L’Oréal, Salesforce, Uber, Vanguard, Mars, Marriott, and others across financial services, healthcare, retail, technology, and media. The company has raised approximately $326M in venture capital across Seed, Series A, B, and C rounds, most recently a $200M Series C in November 2024 at a $1.9B valuation, backing its ambition to be a category leader in agentic enterprise AI. businesswire.com

Writer’s product has evolved from an AI writing assistant into an end‑to‑end platform for “agentic work.” Core components now include AI HQ for orchestrating fleets of AI agents, AI Studio for no‑code and low‑code app and agent building, Palmyra domain‑specific and multimodal models, and a Knowledge Graph that connects to enterprise data sources for high‑accuracy retrieval‑augmented generation. The platform includes more than 100 prebuilt agents for common workflows across finance, healthcare, retail, and technology, while enabling IT and business teams to co‑create custom agents with strong observability and governance. businesswire.com

Security, compliance, and governance are central to Writer’s market positioning. The company is SOC 2 Type II audited (including HIPAA), PCI compliant, and, as of 2025, certified against the ISO 27001, 27701, and 42001 standards, with a public Trust Center for auditors and customers. Its platform offers granular admin controls, content guardrails, claim detection, and enterprise deployment options, making it especially attractive to regulated industries that need both powerful AI and rigorous oversight. businesswire.com

Key Features

Full-stack enterprise AI platform - Combines Palmyra LLMs, Knowledge Graph (graph-based RAG), and an application layer of chat, templates, and agents in one stack so teams don't need to stitch together multiple vendors. businesswire.com

Agentic AI and AI HQ - Central hub for building, activating, and supervising AI agents that can plan, reason, and take actions across systems for high-impact workflows. businesswire.com

AI Studio (no-code and low-code builders) - Suite of tools that lets both business users and developers create custom AI apps and agents via no-code flows, visual Agent Builder, and APIs/SDKs. businesswire.com

Palmyra LLM family - Writer-built foundation models, including general-purpose and industry-specific variants (finance, medical, customer service, creative) plus multimodal models, optimized for enterprise performance and cost. writer.com

Knowledge Graph and graph-based RAG - Connects to business data sources (e.g., Google Drive and other native connectors) and powers retrieval-augmented generation with citations and governance controls. writer.com

Prebuilt agent library - 100+ ready-made agents for use cases across finance, healthcare, retail, technology, and go-to-market functions, accelerating time-to-value. businesswire.com

Enterprise-grade guardrails and claim detection - Governance layer with style guides, term banks, agent output controls, brand controls, and claim detection highlighting statements that may require fact-checking. writer.com

Deep observability and admin controls - Centralized agent observability, reporting, role-based access, SAML SSO, SCIM provisioning, and configurable home experiences for teams. writer.com

Chrome extension everywhere you work - Writer for Chrome brings suggestions, Ask Writer chat, and snippets into dozens of web apps (Google Docs, Gmail, HubSpot, Salesforce, Slack, etc.). support.writer.com

Microsoft Word and Office add-ins - Native add-ins for Microsoft Word (desktop and 365) and broader Microsoft Office integration so users can apply company style guides and suggestions in existing documents. support.writer.com

Figma and design workflow support - Dedicated Figma integration that lets product and design teams apply content guidelines and AI assistance directly in design files.

Desktop apps for Mac and Windows - Writer desktop apps bring the platform into native environments alongside web and extensions for consistent access. writer.com

API & developer platform - Secure APIs for text, vision, video, Knowledge Graph, translation, and tools (e.g., AI detection, medical comprehend, PDF parsing), with transparent per-usage pricing. dev.writer.com

Training, change management, and AI Academy - Built-in AI Academy, certifications, and hands-on change management programs plus dedicated customer teams to drive adoption and ROI. writer.com

Multi-industry, multi-department use cases - Preconfigured solutions and templates for marketing, sales, support, HR, finance, legal, operations, portfolio reporting, GEO search, invoice processing, and more. writer.com

Pros & Cons

👍 Pros

  • Strong brand and style governance - reviewers highlight Writer's ability to keep content consistent with company voice, terminology, and quality standards across channels.
  • High-quality, factual-feeling outputs - many users note that content feels more structured, accurate, and business-ready than with more generic AI tools. g2.com
  • Ease of use for everyday writing - once set up, the interface, Chrome extension, and Word add-ins make it simple for non-technical users to get suggestions and generate content where they work. support.writer.com
  • Time savings and productivity gains - customers report significant reductions in time spent drafting, editing, and summarizing, especially when using prebuilt agents and templates. businesswire.com
  • Enterprise-grade security and governance - buyers value SOC 2, ISO certifications, HIPAA support, and granular admin controls, which make it easier to get internal approval and deploy at scale. writer.com

👎 Cons

  • Learning curve and complexity - some reviewers mention that advanced features like custom agents, Knowledge Graph, and detailed governance settings can feel overwhelming at first. g2.com
  • Cost for small teams - several users note that pricing is relatively high for very small businesses or individual users compared with lightweight AI writing tools. g2.com
  • Occasionally rigid or generic suggestions - some feedback points out that suggestions can feel strict or less creative than marketing-focused AI tools, requiring manual refinement for more imaginative copy. g2.com

User Reviews

G2
4.3
★★★★☆
Capterra
4.5
★★★★★
TrustRadius
unknown
☆☆☆☆☆

Integrations

Google Docs Gmail Google Calendar Microsoft Word Microsoft Office 365 Figma Asana Canva Coda Confluence Dropbox Paper Helpscout HubSpot Jira LinkedIn Notion Outlook Online Outreach Pipedrive Salesforce Slack Squarespace WordPress Zendesk

Best For

Company Size

smb mid-market enterprise

Industries

Financial Services & Insurance Healthcare & Life Sciences Retail & CPG Technology Media & Telecommunications Professional Services

Use Cases

Marketing and campaign content creation Sales enablement and proposal/RFP automation Customer support macros, knowledge base, and case summarization Portfolio and financial research and reporting Regulated document drafting (healthcare, financial services, legal) Knowledge management and generative search over internal content

FAQ

What is Writer?

+

Writer is a full-stack enterprise generative AI platform that lets organizations build, activate, and supervise AI agents grounded in their own data. It combines proprietary Palmyra LLMs, a Knowledge Graph for graph-based RAG, and an application layer (chat interfaces, templates, no-code apps, and agent libraries) to support use cases across marketing, sales, support, operations, HR, and more, with strong focus on governance and security. businesswire.com

How much does Writer cost?

+

Writer uses a per-user seat model for its main application tiers and usage-based pricing for APIs. Public information from third-party sources indicates that the Starter plan is priced around $39 per user per month on monthly billing or about $29 per user per month when billed annually, for up to 20 users, while Enterprise plans are custom-priced based on scale and requirements. The platform also publishes separate metered rates for its APIs, such as per-million-token pricing for text models and per-image or per-second pricing for vision and video. Prospects should confirm current pricing on Writer's site or with sales, as rates may change. ciroapp.com

What are the main features of Writer?

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Key features of Writer include its Palmyra family of enterprise-tuned LLMs; a Knowledge Graph that connects to business data for accurate retrieval-augmented generation; AI HQ and AI Studio for building and orchestrating agents; a library of 100+ prebuilt agents for common industry and departmental workflows; Chrome, Office, and Figma integrations; governance tools such as style guides, terminology, claim detection, and output controls; and extensive observability, admin, and security capabilities backed by SOC 2 and ISO certifications. businesswire.com

Who are Writer's main competitors?

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Writer competes with several categories of tools: enterprise marketing-focused AI writers such as Jasper and Copy.ai; writing and grammar platforms like Grammarly Business; and broader enterprise LLM platforms, including ChatGPT Enterprise and other model/API providers. Its key differentiation versus these alternatives is that it offers a vertically integrated, security-first platform with its own models, Knowledge Graph, and agent tooling specifically optimized for large organizations. businesswire.com

Is Writer good for small businesses?

+

Writer can be used by small and midsize teams via its Starter plan, which supports up to 20 users and includes access to Writer Agent, AI Studio, and core governance features. However, reviews and pricing feedback suggest that the platform is optimized for teams rather than solo users, and its feature depth can feel like overkill for very small businesses that only need simple copy generation. Small organizations with complex compliance or brand-governance needs may still find strong value in Writer, while freelancers or micro-businesses may prefer lower-cost, lighter-weight AI writing tools. writer.com

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