A predictive dialer is a computerized system that automatically calls groups of telephone numbers, connecting the call to an available agent as soon as it is answered. Predictive dialers are…

Off-shore cold calling is the practice of cold call SDRs making unsolicited phone calls to potential customers in an attempt to sell them a product or service. These cold calls…

Near Shore cold calling is the practice of cold call SDRs making calls to prospects and businesses who are not in the current country they are calling from, but in…

In-house cold calling is when a company’s internal cold call SDRs make calls to prospective customers in an attempt to generate new business. This type of cold calling is often…

The Do Not Call List is a nationwide registry of telephone numbers that are off-limits to telemarketers. The registry, which is managed by the Federal Trade Commission (FTC), was created…

A cold calling value proposition is a short, carefully crafted statement that clearly articulates the unique value your product or service offers to potential customers and prospects. This statement should…