Adobe Analytics

Vinnie B 🏅

2 weeks ago

I set a reminder to cancel my account three days before renewal. A few days before that, Adobe tried to charge a card on file that had been cancelled and would not allow me to cancel the subscription without updating the card. Not wanting to give them a new card and then try to reverse the charges, I just let it go. In general, when you don't pay someone for services, they do not provide services. But not Adobe. They actually tried to charge another credit card for which I never provided to them. The flagged it as fraud (rightfully so) and I had to cancel that card in the middle of a vacation.

R F 🏅

2 weeks ago

Atrocious company that locks you into subscriptions with deceptive business practices. BOYCOTT ADOBE!!

Daniel Udo 🏅

3 weeks ago

Ive been using Adobe forever. But today I realized how disgustingly hard they make it to even download basic Adobe acrobat pro. I had to erase it and reinstall because the repair feaurre through control panel didnt work. Adobe wouldnt open no matter what I did this morning. So I went to uninstall and wanted to reinstall. They want you to upgrade and add other features. I tried calling customer service, which to no one's surprise is outsourced to India. I explained to the barely English speaking individual I will not be giving them access to my computer numerous times. All I want to do is download the product. This company sucks. I hope someone replaces them with less scummy behavior.

Timothy Bogott 🏅

a month ago

Horrendous appreciation for their customers. Unwilling to change when they see competition and just overall obnoxious and have little care for their customers. I was literally only wanting to delete a signature from a file that I had transferred between computers and it REFUSED to work and allow to simply DELETE THE SIGNATURE. I didn't want to verify it or re-add it or change it or anything JUST DELETE IT. But apparently that's impossible for Adobe to even comprehend as an option. No you must download the virtual signature from the other computer as well, in order to do anything with the signed document. This is just one example of when you don't do it exactly how Adobe wants you to do it, good luck, you're going to get screwed. Not to mention if you want to bring anything else into Adobe, whatsoever, again, good luck getting it to work. Finally it feels like Adobe has decided to just abandon its roots as a creative tool for up and coming artists of all types cause with every new update, it makes it harder and harder for people to share what they have created. Instead Adobe just wants to use it all for an AI that hardly works and makes things harder instead of easier for people. Please Adobe, remember the people.

Usha Dawn 🏅

a month ago

Great place for visitors and employees. There's different cafeterias with variety of food options.

Mark Arguello 🏅

2 months ago

Early Adobe Acrobat user since 1996 and paid subscriber. This organization has FAILED to help its customer base. I pay for services and can no longer download to save copy. To appeal my VA PTSD claim!

Klad Kladdington (Kladdelic) 🏅

2 months ago

Typical Adobe thing: Implement ai features, then let your customers pay for them after a few update cycles. This is such a user unfriendly behavior. And yeah, Linux support: Leave out a huge potential user group for the goat itself. It drives a massive amount of servers and has a massive growth in users (also thanks to DHH and Omarchy). I like many aspects of Adobe Software, but you should focus more on your customer's experience.

Anne 🏅

2 months ago

Charges credit card for software never used or ordered Impossible to get any one to address issues Whatever you do don’t sign up for anything and don’t give them your credit card# Very unfortunate experience—

Anas Mizyed 🏅

3 months ago

SCAM Company "I recently discovered an active subscription on my account: Adobe Stock – 10 assets a month . I did not knowingly authorize or intend to subscribe to this plan. Please cancel this subscription immediately and confirm in writing that no further charges will be made. I will not pay for a service I never signed up for. Due to this misleading and frustrating experience, I am now posting negative reviews on Trustpilot, Reddit, Google, and other platforms to warn others about how this company operates. I expect swift confirmation of cancellation. SCAM Company

San B 🏅

3 months ago

I signed up for a free trial but quickly realized it didn’t work well with my laptop, so I canceled it within 10 minutes. I did some research and decided I didn’t need the product at all, so I acted fast to cancel. However, since then, they have tried to take money from my account more than six times, but each attempt has failed. It’s frustrating that they’re trying to charge me for something I canceled before even using. There’s no phone number to call for help, and my email to the address listed in my account hasn’t been answered. At this point, I might have to get a new credit card because it feels like I’m dealing with a scam. Come on, Adobe, do better!

Julio Prada 🏅

3 months ago

BEWARE: No way to get out of a "FREE" trial.

Odette Du Preez 🏅

3 months ago

We have had a very negative experience with this company. They attempted to debit our bank account without any authorisation after cancelling subscriptions with them. This is highly unethical and unacceptable business practice. Despite never giving consent, they still tried to process a debit order, causing unnecessary inconvenience and frustration. A legitimate business should never operate in this manner. I would strongly caution others to be extremely careful before engaging with this company. Trust and transparency are key in any business relationship, and unfortunately, they have failed on both. Kind Regards, Odette du Preez Finance Manager Innovation Hub Group

B.C. 🏅

3 months ago

Solid apps with solid updates. I haven't had any issues with services or billings at all. I like that all the apps work together seamlessly. I've had a subscription to Creative Cloud for years. It's a monthly investment that can eat up your wallet, but the peace of mind that you'll always get updates for big fixes, new features, and whatever else pretty much guarantees you won't have any creative interruptions. I'm still on the fence on the new AI features but hell, they've been major time savers so far 😂.

Nancy Reynen 🏅

4 months ago

They keep taking money from my chime account even when my accounts are frozen. DO NOT MESS WITH THIS COMPANY...

James Pollard (J.P.) 🏅

4 months ago

I just wanted to thank Ado d for Adobe Express. I designed all my thumbnails here. It's easy to use, and helps me look professional on YouTube! Thank you Adobe Express team

Vic Lic 🏅

4 months ago

Scam company I receive last year 2 pay from this company without have any membership or anything and this year 3 pays receive from this company without any membership or any bought from here scam company

Ela Nolan 🏅

4 months ago

Beautiful, very clean campus full of light. The interior and exterior design is excellent. We ate lunch here at the cafeteria and the food was delicious. Highly recommend visiting if you get a chance. Thanks Adobe for a great visit!

Regan W 🏅

4 months ago

Called to cancel a subscription that has been charging my bank for 6+ month without my knowledge. Only was able to give me a refund for 3 months which I guess is better than nothing but be sure to check your bank accounts for unauthorized charges.

Josh E. 🏅

4 months ago

They make some of the best software but don't get along with Apple.

N PC 🏅

4 months ago

Buyer beware. Adobe's fee and billing is a giant middle digit to how everyone else does business. I'm a student who was required to use Light Box for three whole months and now these people want to charge me $100 to cancel my sub. My bad for thinking they are decent people. never again. ever.