Ambition

Smarter Sales Performance

RevOps & Sales Analytics
★★★★★ 4.6
2013 Founded
51-200 Employees
1000+ sales teams (exact customer count not publicly disclosed) Customers
Chattanooga, Tennessee, USA Headquarters

Quick Facts

✓ Free Trial
Starting Price
6840
Pricing Model
per-user
Free Trial
unknown days
Company Type
private

About Ambition

Ambition is a revenue performance and sales coaching platform that combines performance intelligence, coaching orchestration, and sales gamification in a single system. Designed for frontline sales managers, revenue leaders, and enablement teams, it turns CRM and activity data into real-time scorecards, dashboards, and contests that motivate reps and make coaching more effective.

Founded in 2013 and backed by leading investors including Primus Capital, Ambition has grown from a sales gamification startup into a full Revenue Performance Platform used by mid-market and enterprise organizations. The company is recognized by G2 as a leader in Sales Gamification, Sales Performance Management, and Sales Coaching software, and has been featured in research from Forrester and Harvard Business Review.

Ambition integrates with core sales systems like Salesforce, Microsoft Dynamics, HubSpot, dialers, and collaboration tools such as Slack, Microsoft Teams, Webex, and Gong. It provides flexible integrations and an open data model so revenue teams can centralize activity metrics, pipeline KPIs, and outcome data in one place. Managers can then build custom scorecards, automated workflows, leaderboards, and coaching programs aligned to their specific motion.

The platform is used by technology companies, financial services firms, logistics providers, and professional sports organizations to increase activity levels, improve win rates, shorten ramp times, and retain top talent. Customers like T-Mobile, Zoom, ADP, Waste Management, ServiceNow, the Atlanta Braves, and the Dallas Mavericks rely on Ambition to create a culture of accountability and encouragement, with enterprise-grade security and SOC 2 Type II compliance.

Key Features

Performance Intelligence scorecards - configurable KPIs and weighted scorecards that track rep activity and outcomes in real time.

Dashboards & analytics - multi-level dashboards, analytics, and saved reports for reps, managers, and executives.

Sales gamification & contests - fantasy-style seasons, challenges, SPIFFs, and raffles that gamify day-to-day selling activity.

TV leaderboards & wallboards - real-time leaderboards, contest standings, and recognition displayed on office TVs and remote screens.

Accolades & digital clubs - automated achievement badges, awards, and clubs (e.g., President's Club, 500 Calls Club) tied to performance metrics.

Coaching Orchestration - structured 1:1 and team coaching programs with cadences, agendas, templates, and coaching analytics.

Check-ins, action items & action plans - recurring check-ins that capture notes, to-dos, ratings, and longer-term improvement plans.

Goals & pipeline tracking - individual and team goals with visualization of progress-to-target, pacing, and performance trends.

Workflows & alerts - if/then rules that trigger alerts and celebrations via email, Slack, Microsoft Teams, Webex, and Ambition TVs when milestones are hit or risks appear.

Managed coaching programs - centrally managed coaching programs for distributed managers that enforce consistency and compliance.

Advanced leaderboards - rankings by value, percent-to-target, and most improved to highlight top performers and rising reps.

Scorecard target prorating & out-of-office handling - automatically adjusts targets based on working days and PTO so teams are measured fairly.

Single sign-on & user provisioning - SAML SSO and Salesforce-based user sync for secure, scalable access and deprovisioning.

APIs & flexible data ingestion - REST API, SFTP, and file uploads to ingest data from CRMs, dialers, BI tools, and warehouses.

Mobile app for managers - iOS and Android app providing dashboards, scorecards, leaderboards, and AI coaching insights on the go.

Pros & Cons

👍 Pros

  • Engaging gamification with contests, leaderboards, and anthems that motivate reps and create healthy competition.
  • Real-time dashboards and scorecards that make it easy for reps and managers to track activity and performance against goals.
  • Strong Salesforce and broader sales-tech integrations that centralize activity, pipeline, and outcome data in one place.
  • Structured coaching tools with check-ins, goals, templates, and action plans that make 1:1s more consistent and data-driven.
  • Helps build a transparent, accountable culture where reps can see how they stack up to peers and where to focus to improve.

👎 Cons

  • Implementation and initial configuration can be complex, especially around defining metrics, scorecards, and integrations.
  • Some users find the UI and TV layouts cluttered or limited and would like more layout flexibility and easier navigation.
  • Pricing is relatively high compared with lighter-weight gamification tools, and some reviewers cite mixed experiences with customer support responsiveness.

User Reviews

G2
4.6
★★★★★
Capterra
4.6
★★★★★
TrustRadius
9.0
★★★★★

Integrations

Salesforce Microsoft Dynamics 365 HubSpot Domo LaborEdge Webex Gong Seismic Microsoft Teams Slack RingDNA Cisco Velocify Conquer Salesloft Chorus Outreach Zoom

Best For

Company Size

smb mid-market enterprise

Industries

Technology & SaaS Telecommunications Financial Services & Banking Logistics & 3PL Business Services & Call Centers Insurance

Use Cases

Sales performance management and KPI tracking Sales coaching and 1:1s Sales gamification and contests Pipeline and activity visibility for managers and leadership Driving CRM adoption and data hygiene Motivating outbound and call-center teams

FAQ

What is Ambition?

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Ambition is a sales performance and coaching platform that helps revenue teams track KPIs, run structured coaching programs, and motivate reps through gamification. It pulls data from systems like Salesforce and other CRMs to power real-time scorecards, dashboards, leaderboards, and contests. Managers use Ambition to run 1:1s and team meetings, set goals, automate alerts, and recognize achievements, while reps gain clear visibility into how their daily activity maps to results.

How much does Ambition cost?

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Ambition uses a per-user, annually billed pricing model with typical minimums around 30 users. Public benchmarks indicate that entry-level pricing starts around $6,840 per year (about $19 per user per month for a 30-seat package), with higher tiers for full gamification and the complete Sales Coaching Platform in the $40-$55 per user per month range. Actual pricing depends on seat count, product package, and contract length, so most customers should expect a custom quote and can request current pricing from Ambition's sales team.

What are the main features of Ambition?

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Key features of Ambition include Performance Intelligence scorecards and dashboards, Coaching Orchestration with structured check-ins and programs, and robust Sales Gamification with challenges, fantasy seasons, SPIFFs, and accolades. The platform also offers TV leaderboards, workflow-based alerts, goals and pipeline tracking, advanced analytics, SSO and user provisioning, flexible data ingestion via API/SFTP/file upload, and a mobile app for managers to access dashboards and AI coaching insights on the go.

Who are Ambition's main competitors?

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Ambition's primary competitors in the sales gamification and performance management space include Hoopla, Spinify, SalesScreen, Centrical (formerly GamEffective), and legacy tools like LevelEleven. In broader sales tech stacks, buyers may also compare Ambition to revenue platforms or enablement tools that offer partial overlap in coaching, analytics, or leaderboards but do not combine all three pillars - performance intelligence, coaching orchestration, and gamification - in the same way.

Is Ambition good for small businesses?

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Ambition can work for smaller sales teams, but it is generally optimized for mid-market and enterprise organizations with at least 30 reps and a well-established CRM process. Very small businesses or early-stage teams may find the platform more than they need and may be better served by lightweight leaderboard or reporting tools until they grow. For growth-stage companies with multiple managers and teams, however, Ambition can provide a strong foundation for building a consistent coaching culture and scaling performance management.

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