Big Drop Inc review
Transforming Brands through Innovative Digital Solutions
Big Drop Inc is an award-winning, full-service digital agency specializing in custom web design, development, branding, and digital marketing for startups, SMBs, and global enterprises.
Independently researched by the SalesHive team. Ratings are from public review platforms; this page is not sponsored by or affiliated with Big Drop Inc. Research last updated December 2025.
What is Big Drop Inc?
Big Drop Inc is a privately held, award-winning digital agency headquartered in New York City, with additional offices in Miami, Los Angeles (Culver City), and Europe. Since 2011, the company has focused on creating bespoke digital experiences that combine brand storytelling, human-centered design, and modern technology for clients ranging from startups to Fortune 500 enterprises.
The agency’s core capabilities span UX research and strategy, custom web design, full-stack web development, e-commerce implementations, branding and visual identity, and integrated digital marketing including SEO, content, paid media, and social media. Big Drop positions itself as a partner rather than a vendor, running collaborative discovery and design processes to align websites and campaigns with each client’s goals while optimizing for conversion and long-term scalability.
Over the past decade, Big Drop has delivered high-profile work for brands such as Samsung, Citi, Northwell Health, Warner Music Group, United Nations, Moroccanoil, Activision, Dataiku, Semperis, and AMC Networks, often rebuilding complex enterprise sites on platforms like WordPress, Magento, and WooCommerce. Their portfolio emphasizes visually bold, mobile-first design and robust content architectures tailored to B2B technology, financial services, healthcare, media, and consumer brands.
Big Drop is frequently listed among top U.S. web design and digital agencies by industry directories and award programs, including Webby Awards, CSS Design Awards, Awwwards, Clutch, and other rankings focused on web design and digital marketing. These recognitions, combined with strong review profiles on platforms like Clutch and Google, position Big Drop as a premium choice for organizations seeking high-impact, custom digital experiences rather than template-driven or low-budget solutions.
Big Drop Inc key features
Teams typically use it for corporate and marketing website redesigns, enterprise B2B SaaS and technology websites optimized for lead generation, ecommerce storefronts and digital product launches, and more.
- Custom UX/UI web design. human-centered, conversion-focused websites tailored to each brand's goals and audience.
- Full-stack web development. modern front-end and back-end development with future-proof architecture and scalable performance.
- Responsive. mobile-first design, sites optimized for usability and speed across desktop, tablet, and mobile devices.
- E-commerce development. custom online stores and shopping experiences on platforms like Magento, Shopify, and WooCommerce.
- CMS implementation & migrations. enterprise-grade content management using WordPress and other CMS frameworks, including migrations from legacy platforms such as Drupal and Joomla.
- Brand strategy & visual identity. brand positioning, naming, logo design, and complete visual systems to support digital experiences.
- Integrated digital marketing. SEO, SEM, PPC, content marketing, email marketing, and social media campaigns to drive traffic and leads.
- Analytics & conversion rate optimization. data-driven measurement and continuous optimization of funnels, content, and SEO performance.
- Ongoing website support & hosting. monitoring, backups, security, updates, and performance optimization with dedicated WordPress support offerings.
- UX research & discovery. stakeholder interviews, user research, competitive analysis, and information architecture to shape large, complex sites.
- App and mobile experience design. design and development support for mobile apps and mobile-optimized experiences as part of broader brand ecosystems.
- Enterprise website redesigns. multi-stakeholder projects for organizations like Dataiku, Schrödinger, and AMC Networks involving complex navigation and content models.
- Multi-channel campaign landing pages. high-converting pages for product launches, lead generation, and paid media campaigns tied into broader digital marketing strategies.
What reviewers love, and what to watch
A balanced view of Big Drop Inc, drawn from public reviews and product research.
Pros
- High-quality, visually impressive design work that elevates brand perception and user engagement.
- Strong project management and communication, often acting as an extension of the client’s internal team.
- Deep discovery and understanding of client industry and goals, leading to strategic recommendations rather than purely tactical execution.
- Measurable improvements in SEO, traffic, and lead generation following redesigns and ongoing marketing work.
- Ability to support long-term partnerships with ongoing maintenance, optimization, and iterative enhancements after launch.
Cons
- Project timelines can extend on complex builds, and a few clients have experienced delays during execution.
- Pricing and minimum project sizes skew toward mid-market and enterprise budgets, making Big Drop relatively expensive for very small organizations.
- Some clients have noted that ongoing maintenance and support retainers can feel costly compared with lower-priced agencies or freelancers.
Big Drop Inc pricing
Published pricing at the time of research. Always confirm current rates with the vendor.
N/A, Big Drop Inc prices engagements as custom, project-based scopes rather than offering a free plan.
Who Big Drop Inc is for
A strong fit for
Mid-market and enterprise organizations, as well as well-funded startups, that need a highly customized, design-led website or digital experience and are prepared to invest $50K+ in a strategic, multi-phase engagement.
Probably not for
Very early-stage companies or small businesses seeking low-cost template sites, basic DIY builds, or strictly transactional, short-term engagements with limited budgets.
How Big Drop Inc compares
Within the dev and design agency landscape, Big Drop Inc competes at the higher end of the market alongside other premium digital agencies. Compared with smaller studios or low-cost offshore vendors, Big Drop brings a larger multidisciplinary team, a decade-plus track record, and a portfolio of complex enterprise builds for marquee brands. That makes the agency particularly competitive where visual differentiation, brand storytelling, and robust engineering are equally important.
Against similarly positioned agencies, Big Drop’s advantages lie in its integrated offering, branding, UX, development, and ongoing digital marketing, and in its deep experience on modern CMS and ecommerce platforms such as WordPress, Magento, Shopify, and WooCommerce. Agencies focused solely on design or development may be less expensive but often require clients to coordinate multiple partners. By contrast, Big Drop is best suited to organizations that want a single accountable partner for strategy, execution, and optimization, and are comfortable with project-based budgets starting around $50K.
Frequently asked about Big Drop Inc
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