Calling Agency

Hire ROI-Driven Cold Callers at $7/hr & Secure Guaranteed Appointments callingagency.com

SDR & Lead Gen Services
2017 Founded
250-999 Employees
4,500+ Customers
New Castle, Delaware, United States Headquarters
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Quick Facts

Website
callingagency.com →
Starting Price
1299
Pricing Model
tiered
Company Type
private
Social
LinkedIn Twitter/X

About Calling Agency

CallingAgency is an appointment-focused B2B lead generation and call center agency headquartered in New Castle, Delaware, United States. The firm specializes in cold calling, outbound and inbound call center services, appointment setting, and lead generation for organizations that want to outsource SDR and telemarketing activities while keeping their internal teams focused on closing deals. clutch.co

Founded in the late 2010s, CallingAgency has grown into a midsize provider serving hundreds of clients across North America and other regions. Third‑party profiles report the company as having a few hundred employees and positioning itself as a cost‑effective alternative to building in‑house calling teams, with hourly rates under $25 and minimum project sizes around $1,000. clutch.co

The agency offers a broad portfolio of services, including B2B and B2C cold calling, inbound and outbound call center operations, telemarketing, B2B lead generation, and virtual receptionist and answering services. On the demand generation side, it runs omnichannel campaigns that blend cold calling with email, LinkedIn outreach, content and paid advertising, backed by human+AI lead scoring, ICP development and account‑based marketing approaches. For appointment setting, CallingAgency researches and qualifies prospects, books meetings directly on a client’s calendar or CRM, and provides confirmation, reminders and follow‑up to maximize show rates. callingagency.com

In the outsourced SDR and cold calling market, CallingAgency competes on a mix of affordability, speed to launch and performance guarantees. It promotes guaranteed minimum appointment volumes per campaign, month‑to‑month flexibility with no long‑term contracts, and rapid onboarding—often within 48–72 hours after script approval. Its messaging emphasizes industry‑trained agents across verticals such as SaaS, commercial cleaning, healthcare, security, logistics, manufacturing, financial services, real estate, staffing and home services, supported by detailed reporting, call recordings and ROI tracking. callingagency.com

Key Features

B2B and B2C cold calling campaigns - dedicated agents conduct outbound calls to reach decision-makers, start conversations and generate qualified sales appointments.

Appointment setting - books fully qualified, sales-ready meetings directly on clients' calendars or in their CRM, including confirmations, reminders and no-show follow-up workflows. callingagency.com

Lead generation & list building - in-house research team builds ICP-based prospect lists, verifies contact data and delivers structured datasets before outreach begins. callingagency.com

Multi-channel outreach - combines cold calling with personalized email campaigns, LinkedIn outreach, content and paid advertising to create omnichannel lead generation programs. callingagency.com

Account-based marketing - designs account-based lead generation strategies that target high-value accounts with customized, multi-touch campaigns. callingagency.com

Human + AI lead scoring - leverages AI-assisted scoring and intent signals alongside human review to prioritize the highest quality leads and optimize appointment volume. callingagency.com

Ideal customer profile (ICP) development - works with clients to define ICPs by industry, company size, geography and buyer role before building campaigns. callingagency.com

Custom scripting & objection handling - creates and iterates cold calling scripts tailored to each client's offer and audience, refining messaging based on real call feedback. callingagency.com

Call recording & detailed reporting - records calls and provides daily or weekly reports covering call volumes, outcomes, appointments, conversion metrics and qualitative insights. callingagency.com

Lead qualification & warm transfer - qualifies leads on need, budget, authority and timeline and performs warm transfers so sales teams only speak with ready-to-talk prospects. callingagency.com

Dedicated account management - assigns a single account manager to oversee strategy, execution, reporting and continuous optimization for each client. callingagency.com

Fast onboarding - launches new cold calling campaigns within roughly 48-72 hours after onboarding, script approval and account setup. callingagency.com

Guaranteed appointment delivery - offers packages with guaranteed minimum numbers of qualified appointments, extending campaigns at no extra charge if guarantees are not met. callingagency.com

Industry-specialized agents - staffs campaigns with callers experienced in verticals such as SaaS, IT, healthcare, insurance, commercial cleaning, logistics, manufacturing, real estate, staffing and telecom. callingagency.com

Pros & Cons

👍 Pros

  • High perceived lead and appointment quality, with many clients reporting relevant, sales-ready meetings from campaigns.
  • Strong customer support and responsiveness from account managers and call center staff, including proactive communication and strategy adjustments. manufacturingmarketingagencies.com
  • Transparent, detailed reporting with call recordings and daily or weekly KPI summaries, giving clients visibility into campaign performance. callingagency.com
  • Industry-specialized agents who understand vertical-specific pain points in niches like janitorial, solar, healthcare, security and SaaS.
  • Flexible, month-to-month engagement model with no setup fees and budget-friendly hourly rates compared with many competitors. callingagency.com

👎 Cons

  • Results and ROI can depend heavily on how clearly a client defines its ICP, offer and qualification criteria, which may require more upfront work for some teams.
  • As a service-based provider rather than a pure SaaS platform, there is less direct day-to-day control for teams that prefer to manage every SDR and call script internally.
  • Not ideal for extremely low budgets or one-off, very small experiments, since packages are structured around dedicated agents and guaranteed appointment volumes.

User Reviews

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Integrations

Existing CRM platforms (via generic CRM integration mentioned on appointment-setting and lead-generation pages). <a href="https://callingagency.com/appointment-setting-services/?utm_source=saleshive" class="sh-citation" target="_blank" rel="noopener">callingagency.com</a> Calendar systems for direct real-time appointment booking into clients' schedules. <a href="https://callingagency.com/appointment-setting-services/?utm_source=saleshive" class="sh-citation" target="_blank" rel="noopener">callingagency.com</a> HubSpot CRM (implementation and integration services offered as an add-on). <a href="https://callingagency.com/lead-generation-pricing/?utm_source=saleshive" class="sh-citation" target="_blank" rel="noopener">callingagency.com</a>

Best For

Company Size

smb mid-market enterprise

Industries

Software & SaaS Information Technology & Managed Services Commercial Cleaning & Facility Services Logistics, Transportation & Supply Chain Security Guard & Physical Security Services Manufacturing & Industrial Supply

Use Cases

Outbound cold calling to generate net-new opportunities B2B appointment setting for sales teams and account executives Lead generation and pipeline development for specific verticals Reviving stalled opportunities and nurturing leads via phone Scaling SDR capacity without hiring in-house Inbound and outbound call center support and customer outreach

FAQ

What is CallingAgency?

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CallingAgency is a New Castle, Delaware-based B2B call center and lead generation agency that specializes in cold calling, appointment setting, outbound and inbound call center services, telemarketing and omnichannel B2B lead generation. It provides dedicated SDR-style agents, industry-specific calling teams and account managers who build campaigns to generate qualified leads and book sales-ready appointments directly on clients' calendars or in their CRM. clutch.co

How much does CallingAgency cost?

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CallingAgency offers several pricing models. For call center and cold calling services, its published packages start at $1,699 per dedicated agent for 20 business days (Starter), with lower per-agent pricing at $1,599 and $1,299 when scaling to more agents. An effective hourly rate of about $8 per hour per agent is also promoted. For B2B lead generation, it lists Pipeline Starter and Revenue Accelerator plans, with sample pricing shown as $4,000 and $9,500 respectively for higher-volume, multi-channel appointment-focused campaigns. Exact costs depend on the number of agents, channels, target markets and appointment guarantees, so larger or more complex programs are typically quoted custom. callingagency.com

What are the main features of CallingAgency?

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Key CallingAgency features include B2B and B2C cold calling, appointment setting, inbound and outbound call center support, B2B lead generation, ICP development, account-based lead generation, multi-channel outreach (calls, email, LinkedIn, content and paid ads), human+AI lead scoring, custom scripting and objection handling, call recording and detailed reporting, lead qualification and warm transfers, CRM and calendar integration, dedicated account management, fast onboarding and guaranteed appointment delivery. callingagency.com

Who are CallingAgency's main competitors?

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CallingAgency's primary competitors in the outsourced SDR, cold calling and B2B lead generation space include Belkins, SalesHive, Callbox and Kology, as well as other specialized cold calling and appointment-setting agencies that provide multi-channel outbound campaigns, SDR outsourcing and call center services for B2B companies. salesforge.ai

Is CallingAgency good for small businesses?

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CallingAgency can be a strong fit for small and midsize businesses that have a clear ICP and a validated offer but lack the internal headcount or expertise to run high-volume outbound calling and appointment-setting programs. Its month-to-month, no-setup-fee model and relatively accessible per-agent pricing make it more approachable than some enterprise-focused providers. However, very early-stage ventures without clear targeting or those with extremely limited budgets may struggle to justify the commitment needed to run effective campaigns, and may need to mature their sales motion before engaging a full-service calling agency. callingagency.com

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