Webex by Cisco is an enterprise collaboration platform that combines video meetings, webinars, calling, messaging, polling, whiteboarding, devices, and contact center capabilities in a single, AI-powered suite. Originally founded as WebEx Communications in 1995, the company was acquired by Cisco in 2007 and now operates as a core part of Cisco’s collaboration portfolio, headquartered in San Jose, California. en.wikipedia.org
The Webex Suite is designed to support hybrid work and large-scale virtual experiences, from daily standups to global town halls and marketing webinars. Organizations can host interactive meetings with up to 1,000 participants and webinars or events for audiences up to 100,000, with features such as real-time translation, immersive content sharing, breakout sessions, and integrated polling and Q&A via Slido to keep participants engaged. Cisco reports that Webex supports tens of millions of video conferences every month, underscoring its scale in the market. webex.com
A major focus for Webex is AI and security. Cisco AI Assistant provides meeting and messaging summaries, note-taking, message rewrites, and translation, while audio intelligence removes background noise such as typing or barking dogs to improve call quality. At the same time, Webex offers strong security controls including zero‑trust end‑to‑end encryption options, extensive compliance tooling, and a broad set of certifications such as ISO/IEC 27001, 27017, 27018 and 27701, SOC 2 Type II and SOC 3, HIPAA-supporting controls, GDPR support, and FedRAMP authorization for Webex for Government. webex.com
Webex competes directly with platforms like Zoom, Microsoft Teams, Google Meet, and GoTo Webinar, but differentiates with its breadth of workloads (meetings, webinars, calling, contact center, devices) managed through a single Control Hub, and deep integration into Cisco’s networking and security stack. It consistently appears as a leader on major review sites, with Webex Suite rated around 4.2/5 on G2, 4.4/5 on Capterra, and Webex Meetings scoring 8.5/10 on TrustRadius, based on thousands of customer reviews. g2.com Prominent customers such as T‑Mobile and the USGA use Webex to standardize collaboration across large, distributed workforces and to deliver high-profile virtual experiences to customers and fans. pricing.webex.com
