Loop & Tie

Sustainable corporate gifts that give back. Easy to send, fun to receive.

Gifting & Direct Mail
★★★★★ 4.8
2017 Founded
11-50 Employees
1,700+ companies (as of 2021) Customers
Austin, Texas, USA Headquarters

Quick Facts

Starting Price
500
Pricing Model
tiered
Company Type
private

About Loop & Tie

Loop & Tie is a corporate gifting and direct mail platform built around choice-based, sustainable gifting. Instead of sending a single, one-size-fits-all item, companies send curated collections at a defined budget and each recipient chooses the gift they value most or donates the value to charity. Every gift is sourced from a marketplace of small businesses and impact-driven brands, and each shipment is designed to have a net positive carbon impact through tree planting and land restoration initiatives.

The platform is purpose-built for go-to-market, people and operations teams who need to run scalable gifting programs without the operational overhead of traditional swag and logistics. Loop & Tie offers email-based sending and redemption, integrated address capture, campaign and recipient analytics, and impact reporting that surfaces opens, redemptions, selections, thank-you notes and carbon or donation impact. Teams can manage multi-recipient sends, segment audiences, and orchestrate programs for prospects, customers, employees and partners from a single interface.

Over time, Loop & Tie has expanded beyond its original choice-based marketplace into a broader engagement platform. Features such as Teams and the Contacts Hub support multi-team deployments, shared budgets and granular reporting, while add-ons like branded packaging, company storefronts and managed services support more complex programs. Native integrations with Salesforce, major marketing automation platforms and popular HRIS tools bring gifting directly into sales, marketing and employee lifecycle workflows.

Founded in 2017 and headquartered in Austin, Texas, Loop & Tie is privately held, backed by investors including Salesforce Ventures and others, and serves more than a thousand companies, including large enterprises and high-growth startups. It competes with gifting vendors like Sendoso, Reachdesk, Alyce and Goody, but differentiates with its sustainability-first, carbon-regenerative model and deep focus on small, diverse makers and charitable impact.

Key Features

Choice-based gifting collections - send recipients a curated collection at a defined price point and let them choose their preferred gift or donate the value to charity.

Curated marketplace of small and diverse makers - gifts are sourced from small businesses, women-owned, BIPOC-owned and impact-driven brands rather than mass-produced swag.

Carbon-regenerative and sustainable gifting - every gift contributes to tree planting and carbon sequestration, with recyclable or reusable packaging and dedicated Happy Planet impact collections.

Email-based sending and address capture - send gifts via email or shareable link without needing physical addresses upfront; shipping details are collected securely at redemption.

Multi-recipient and campaign sending - launch one-off or bulk sends to hundreds or thousands of recipients, with controls for budgets, collections and messaging by campaign.

Analytics and impact dashboards - track email opens, redemptions, gift selections, shipment and delivery status, thank-you notes, reminder schedules and environmental/charitable impact.

Contacts Hub and audience segmentation - centralize recipient data, build dynamic lists based on attributes and milestones, and launch gifts directly from contact lists.

Team management and permissions - enable multiple teams to share a subscription with segmented budgets, inventory, creative assets and performance reporting per team.

Branded digital redemption experience - customize emails, landing pages, logos, messaging and optional branded gift boxes and packaging to match your brand.

Multiple gift modalities - support for marketplace gifts, branded merchandise, swag, gift cards, print-on-demand products and donation-only collections.

Salesforce-native app - send, automate and track gifts directly from Salesforce Contacts, Leads and Opportunities, with reporting on gifting performance.

Marketing automation triggers - connect to HubSpot, Marketo and Pardot to trigger gifts from workflows based on lifecycle stage, form submissions, event attendance and engagement scores.

Employee lifecycle gifting - integrate with HRIS platforms like Workday, Okta and Justworks to automate gifts for birthdays, work anniversaries, promotions and other milestones.

Post-redemption surveys and meeting scheduler - attach surveys and meeting scheduling links to the redemption flow to capture feedback and book follow-up conversations.

Company storefront and managed services - optional branded storefronts for merch ordering and white-glove services for complex or fully managed gifting programs.

Pros & Cons

👍 Pros

  • Very easy-to-use platform and dashboard for both senders and recipients, with simple setup and intuitive workflows.
  • Choice-based gifting experience that lets recipients pick what they actually want or donate the value to charity, leading to higher satisfaction.
  • Strong sustainability and social-impact focus, including tree planting, carbon sequestration and donation options built into collections.
  • Rich analytics on gifting performance, including opens, redemptions, gift selections, delivery status, thank-you notes and impact metrics.
  • Eliminates the need to collect or store recipient home addresses by capturing shipping details during gift redemption.
  • Responsive, hands-on customer support and account teams that help curate collections and troubleshoot issues.
  • Native Salesforce integration and marketing automation connections that enable gifting directly from existing workflows.

👎 Cons

  • Catalog variety can feel limited or repetitive at certain price points, especially for frequent senders targeting the same audience.
  • Some advanced features and integrations, such as Salesforce automation, HRIS connections and premium branding, require higher-tier plans or paid add-ons.
  • International gifting options are more limited than some competitors, with fewer global collections and less emphasis on large-scale global logistics.
  • Custom packaging and branded box programs can be relatively expensive for smaller organizations or tight budgets.
  • Admin navigation and workflow setup (for example, certain Salesforce logging flows or switching between views) can be confusing and require configuration effort.

User Reviews

G2
4.8
★★★★★
Capterra
unknown
☆☆☆☆☆
TrustRadius
unknown
☆☆☆☆☆

Integrations

Salesforce HubSpot Marketo Pardot Workday Okta Justworks Unbounce ActiveCampaign Mailchimp Intercom Klaviyo Constant Contact Drip Sendinblue Campaign Monitor Zapier DataGrail

Best For

Company Size

smb mid-market enterprise

Industries

Technology & SaaS Financial Services Professional Services Sports & Entertainment Property Management Nonprofit & Social Impact

Use Cases

ABM and demand generation gifting for prospects and customers Customer onboarding, renewal and advocacy gifting Employee rewards, recognition and milestone gifts Event registration incentives and post-event follow-up gifts Customer support recovery and goodwill gestures Candidate and referrer gifting in recruiting programs

FAQ

What is Loop & Tie?

+

Loop & Tie is a corporate gifting and direct mail platform that lets businesses send curated gift collections instead of single items so each recipient can choose the gift they want or donate the value to charity. The marketplace is built around small and diverse makers, and every gift is designed to have a net positive carbon impact, making gifting both more personal and more sustainable.

How much does Loop & Tie cost?

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Loop & Tie offers a free software tier with no platform fee, where you simply pay for the gifts you send. Paid plans start with the Essentials subscription at $500 per year for 3 users and 3 teams, adding free shipping, custom collections, branding, analytics and more. The Premium plan is $5,000 per year with unlimited users and 5 teams, plus advanced automation, gift card and merch options, and elevated support. Additional add-ons such as Salesforce and HRIS integrations, storefronts and managed services are priced separately.

What are the main features of Loop & Tie?

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Key features of Loop & Tie include choice-based gifting collections, a curated marketplace of small and impact-driven brands, carbon-regenerative shipping and impact reporting, email-based sending with address capture, multi-recipient sends, analytics and dashboards, team management, a Contacts Hub for audience segmentation, branded redemption experiences, Salesforce and marketing automation integrations, HRIS-triggered employee gifting, and options for branded merch, storefronts, surveys and meeting schedulers.

Who are Loop & Tie's main competitors?

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Loop & Tie competes with other corporate gifting and direct mail platforms such as Sendoso, Alyce by Sendoso, Reachdesk, Snappy and Goody. Compared with these vendors, Loop & Tie emphasizes sustainability, small-business sourcing and transparent pricing over warehousing-heavy swag programs and global kitting.

Is Loop & Tie good for small businesses?

+

Yes. Loop & Tie's free tier and relatively low-cost Essentials plan make it accessible to small and mid-sized businesses that want to run thoughtful gifting campaigns without committing to large annual contracts or complex logistics. It's particularly well-suited for small teams that value sustainable, choice-based gifts and need an easy way to send gifts for sales outreach, customer appreciation and employee recognition. Very high-volume or globally distributed programs that rely heavily on bulk swag and event kits may be better served by more logistics-focused vendors.

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