Marketo Engage

Adobe Marketo Engage orchestrates unforgettable experiences at every step of the B2B buying journey.

Marketing Automation
★★★★☆ 4.2
2006 Founded
1001-5000 Employees
5,000+ Customers
San Jose, California, USA Headquarters

Quick Facts

Website
marketo.com →
Starting Price
unknown
Pricing Model
tiered
Company Type
acquired

About Marketo Engage

Marketo was founded in 2006 in San Mateo, California as a marketing automation software company focused on helping marketers build, run, and measure digital campaigns across email, web, and other channels. Over time it became one of the best-known B2B marketing automation platforms, adding capabilities for lead management, lead scoring, revenue analytics, and account-based marketing.

Marketo went public in 2013 and was later taken private by Vista Equity Partners before being acquired by Adobe in 2018. Today the product is branded as Adobe Marketo Engage and sits within Adobe Experience Cloud as its flagship B2B marketing automation offering. The Marketo business unit is now headquartered in San Jose, California alongside Adobe’s corporate headquarters, while continuing to serve customers globally through regional offices and partners.

Adobe Marketo Engage provides a centralized hub where marketing teams can build unified lead and account profiles, design and execute omnichannel campaigns, and measure pipeline and revenue impact. Key capabilities include Smart Campaigns for complex workflow automation, advanced segmentation, lead and account scoring, cross-channel orchestration (email, web, events, chat, ads, mobile), dynamic content and personalization, and tight integrations with major CRMs like Salesforce and Microsoft Dynamics. Generative AI features now assist with email and landing page content, webinar summaries, and conversational chat experiences.

The platform is used by thousands of B2B and considered-purchase B2C organizations worldwide as a system of record for demand generation and customer lifecycle engagement. It is consistently recognized as a leader in analyst evaluations for B2B marketing automation, and is often chosen by mid-market and enterprise teams that need deep automation, robust governance and segmentation, and strong ecosystem integrations rather than lightweight email marketing alone.

Key Features

AI-powered email marketing - Drag-and-drop email designer with generative AI assistance to create, personalize, and test responsive emails at scale.

Smart Campaigns and workflow engine - Visual canvas to build multistep, event-driven nurture flows that adapt to real-time behavior and data changes.

Centralized lead and account database - Unified profiles combining demographic, firmographic, and behavioral data with support for workspaces and partitions.

Advanced segmentation - Dynamic audiences built from granular rules and engagement signals across channels, CRM, and external data sources.

Lead and account scoring - Behavioral and demographic scoring models that surface sales-ready leads and prioritize high-intent accounts.

Account-based marketing (ABM) - Native target account management, buying-group orchestration, and ABM program execution tied to CRM data.

Dynamic content and personalization - Rule-based and AI-driven content recommendations across email, web, chat, and other channels.

Native CRM integrations - Bi-directional, field-level sync with Salesforce, Microsoft Dynamics, and Veeva CRM to keep sales and marketing data aligned.

Dynamic Chat and conversational marketing - AI-powered web chat and chatbot experiences integrated with lead routing and nurture programs.

Interactive webinars - Built-in webinar creation and analytics powered by Adobe Connect, with engagement signals fed into scoring and campaigns.

Forms and landing page builder - Guided templates and WYSIWYG editors for building gated content, event registration, and campaign landing pages.

Attribution and marketing analytics - Out-of-the-box dashboards plus optional Marketo Measure multi-touch attribution for pipeline and revenue impact.

Extensible integrations and APIs - Robust REST and SOAP APIs, webhooks, and hundreds of pre-built integrations via the LaunchPoint partner ecosystem.

Mobile and SMS marketing - Support for SMS, push notifications, and mobile engagement via native features and partner integrations.

Governance and compliance - Workspaces, partitions, role-based access, and consent tools designed to support global data governance and GDPR-style requirements.

Pros & Cons

👍 Pros

  • Very powerful and comprehensive marketing automation platform with robust lead management, nurturing, and campaign orchestration capabilities.
  • Deep, bi-directional CRM integrations (especially with Salesforce and Microsoft Dynamics) that keep sales and marketing data in sync and surface rich activity history to sales.
  • Strong segmentation, personalization, and scoring features that support complex B2B use cases and sophisticated account-based marketing programs.
  • Highly extensible ecosystem with hundreds of pre-built integrations for webinars, events, enrichment, ABM, analytics, and other martech tools.
  • Active global user community, extensive documentation, and training resources that help teams learn best practices and troubleshoot advanced use cases.
  • Solid analytics and attribution options, especially when combined with Marketo Measure, to show campaign, pipeline, and revenue impact.

👎 Cons

  • Steep learning curve and complex, sometimes unintuitive user interface that can be challenging for new or non-technical users.
  • Performance issues reported by some users, including slow page loads, occasional freezes, and latency when working with large databases or complex campaigns.
  • Email and landing page design tools, while improved, can feel dated or finicky compared with modern drag-and-drop builders, often requiring HTML skills for pixel-perfect layouts.
  • Native reporting and dashboarding are powerful but not always easy to customize; deeper analytics often require external BI tools or add-ons.
  • Pricing and total cost of ownership (including implementation and ongoing administration) can be high, making it less accessible for smaller businesses.

User Reviews

G2
4.1
★★★★☆
Capterra
4.3
★★★★☆
TrustRadius
8.1
★★★★★

Integrations

Salesforce Sales Cloud Salesforce Platform Microsoft Dynamics 365 Veeva CRM Adobe Experience Manager Adobe Analytics Adobe Real-Time CDP Adobe Acrobat Adobe Express Zoom Events & Webinars Zoom Workplace ON24 Google Ads Google Analytics LinkedIn Ads / LinkedIn Marketing Solutions Facebook Ads X (Twitter) Ads HubSpot Marketing Hub Clearbit ZoomInfo Hootsuite Vibes Outreach Gong Tableau Zapier Workato Tray.io Goldcast

Best For

Company Size

smb mid-market enterprise

Industries

SaaS and Technology Financial Services Manufacturing and Industrial Healthcare and Life Sciences Education and Higher Education Professional Services

Use Cases

Lead Management and Nurturing Email Marketing and Campaign Orchestration Account-Based Marketing (ABM) Customer Lifecycle and Retention Marketing Event and Webinar Marketing Multi-Channel Campaign Management

FAQ

What is Marketo Engage?

+

Marketo Engage (Adobe Marketo Engage) is an AI-powered B2B marketing automation platform that helps companies attract, nurture, and convert leads and accounts across complex buying journeys. It centralizes lead and account data, orchestrates cross-channel campaigns (email, web, events, chat, ads, mobile), scores and routes leads to sales, and provides analytics and attribution to show marketing's impact on pipeline and revenue.

How much does Marketo Engage cost?

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Adobe does not publish list prices for Marketo Engage. Pricing is sold as an annual subscription and is based on a combination of edition (Growth, Select, Prime, Ultimate) and contact database size, with optional add-ons such as advanced attribution. All editions are quote-based, so you must contact Adobe or a partner for a customized proposal. There is no free plan and no standard self-service free trial.

What are the main features of Marketo Engage?

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Core features of Marketo Engage include Smart Campaigns for workflow automation; centralized lead and account profiles; advanced segmentation and personalization; lead and account scoring; cross-channel campaign orchestration (email, web, events, ads, chat, mobile); native Salesforce and Microsoft Dynamics integrations; forms and landing pages; Dynamic Chat and interactive webinars; and analytics and attribution capabilities, with optional Marketo Measure for multi-touch revenue attribution.

Who are Marketo Engage's main competitors?

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Major competitors to Marketo Engage in B2B marketing automation include HubSpot Marketing Hub, Salesforce Marketing Cloud Account Engagement (formerly Pardot), Oracle Eloqua, ActiveCampaign, and Iterable. Buyers also compare it with broader Adobe Experience Cloud components such as Adobe Journey Optimizer B2B Edition for specific journey orchestration use cases.

Is Marketo Engage good for small businesses?

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Marketo Engage can technically be used by smaller organizations, but it is generally better suited to mid-market and enterprise teams with dedicated marketing operations resources. Its power, flexibility, and ecosystem are valuable for complex B2B journeys, but the learning curve, implementation effort, and pricing often make lighter tools like HubSpot, Brevo, or Mailchimp a better fit for very small businesses or teams just starting with marketing automation.

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