Yesware

Sell smarter — without leaving your email inbox

Sales Engagement
★★★★☆ 4.2
2010 Founded
51-200 Employees
6,000+ companies Customers
Boston, MA, USA Headquarters

Quick Facts

✓ Free Trial
Website
yesware.com →
Starting Price
15
Pricing Model
per-user
Free Trial
14 days
Company Type
acquired

About Yesware

Yesware is a sales engagement and productivity platform designed to live directly inside the tools salespeople already use every day: Gmail and Outlook. By adding tracking, automation, and analytics to the inbox, it helps revenue teams identify engaged prospects, personalize outreach at scale, and follow up at the right time to close more deals.

The platform was founded in 2010 in Boston to remove friction from sales communication and make it easier for reps to know what happens after they hit send. Core capabilities include email and attachment tracking, multi-channel campaigns, meeting scheduling, email templates, a built-in B2B contact database (Prospector), and robust Salesforce integration. These features combine to give sellers real-time insight into buyer engagement and a repeatable process for pipeline generation.

Over the years, millions of sellers at companies like Monday.com, Yelp, Acquia, Experian, EverTrue, and Teach For America have used Yesware to improve reply rates and streamline their workflows. The product emphasizes ease of use and fast time to value: individual reps can install the Chrome extension or Outlook add-in in minutes, with no heavy IT implementation, and start tracking emails and scheduling meetings immediately.

In October 2022, Yesware was acquired by Vendasta, an AI-powered platform serving SMBs through a global partner network. As a Vendasta company, Yesware continues to focus on inbox-first sales engagement while benefiting from Vendasta’s broader ecosystem and investment in AI, data enrichment, and marketplace distribution. Today, more than 6,000 companies use Yesware to power repeatable, email-driven sales processes across SMB, mid-market, and selected enterprise teams.

Key Features

Inbox-native email tracking - real-time notifications when prospects open emails, click links, or view attachments so reps can follow up at the right moment.

Multi-channel campaigns - automated sequences combining scheduled emails, manual emails, calls, LinkedIn touches, and custom tasks managed directly from Gmail or Outlook.

Email templates & personalization - reusable, sharable templates with merge fields and performance stats to send personalized outreach at scale.

Meeting Scheduler - calendar-integrated scheduling links that let prospects book directly on Google or Outlook calendars, with Zoom details auto-inserted.

Attachment tracking & presentation analytics - see when attachments are opened and which pages prospects view to understand content engagement.

Prospector B2B contact data - built-in database of 100M+ B2B contacts with advanced filters, providing verified emails, phone numbers, and LinkedIn profiles.

Yesware Contacts - integrated contact profiles with full interaction timelines, notes, and quick-add to campaigns from the app or inbox sidebar.

Salesforce integration - bi-directional sync of emails, meetings, campaign activity, and engagement metrics, plus an in-inbox Salesforce sidebar and AppExchange dashboards.

LinkedIn Sales Navigator integration - view LinkedIn profiles, related leads, and recent activity next to emails to personalize outreach without leaving the inbox.

Reporting & analytics - dashboards for tracking template performance, campaign outcomes, user activity, and meetings booked to optimize messaging and workflows.

Spam risk detection - pre-send scoring and guidance to reduce the likelihood of emails landing in spam and improve deliverability.

Team collaboration tools - shared templates and campaigns, team reporting, role-based permissions, and centralized team billing for manager-level control.

Background sync & activity logging - automatic capture of activity from multiple devices into Salesforce when background sync is enabled.

Round-robin and team scheduling - Meeting Scheduler supports routing meetings across team members based on availability and scheduling rules.

Pros & Cons

👍 Pros

  • Seamless Gmail and Outlook integration so reps can work entirely from their inbox without switching tools.
  • Real-time email open, click, and attachment tracking that helps sellers time follow-ups and prioritize engaged prospects.
  • Time-saving templates and mail merge features that make it easy to send personalized outreach at scale.
  • Built-in Meeting Scheduler that removes back-and-forth and books directly on Google or Outlook calendars with Zoom links.
  • Salesforce integration and reporting that automatically logs emails and meetings and surfaces engagement metrics.
  • Generally simple, intuitive UI that most teams can learn and adopt quickly with minimal training.

👎 Cons

  • Customer support responsiveness is inconsistent in some reviews, with reports of slow or missing responses to tickets.
  • Users occasionally report glitches and reliability issues, such as inaccurate tracking events, sync problems, or UI lag.
  • Feature set and analytics are less advanced than newer sales engagement platforms, especially for complex, high-volume sequences.
  • No native mobile app and limited mobile-specific functionality compared to desktop and web experiences.

User Reviews

G2
4.4
★★★★☆
Capterra
4.3
★★★★☆
TrustRadius
8.0
★★★★★

Integrations

Gmail Google Workspace Google Calendar Outlook Outlook Calendar Microsoft 365 Salesforce LinkedIn Sales Navigator Zoom Microsoft Teams Clari DocSend Google Contacts Chrome

Best For

Company Size

smb mid-market enterprise

Industries

SaaS Technology Marketing & Advertising Financial Services Professional Services Education & Nonprofit

Use Cases

Cold Email Outreach Sales Prospecting Lead Nurturing Meeting Scheduling Follow-up Automation Sales Activity Tracking

FAQ

What is Yesware?

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Yesware is an inbox-native sales engagement and productivity platform that sits inside Gmail and Outlook. It provides email and attachment tracking, multi-channel campaigns, email templates, meeting scheduling, B2B contact data (Prospector), and Salesforce integration so sales teams can see who is engaging, automate follow-ups, and manage pipeline activity without leaving their inbox.

How much does Yesware cost?

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Yesware offers a Free Forever plan with limited tracking and campaigns, plus paid tiers billed per user. Pro starts around $15 per user per month on an annual plan (or $19 monthly), Premium at about $35 per user per month annually (or $45 monthly), and Enterprise ranges roughly from $65-$85 per user per month depending on billing and volume. All paid tiers include a 14-day free trial, and Enterprise discounts or custom terms are available via the sales team.

What are the main features of Yesware?

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Core Yesware features include real-time email and link tracking, attachment tracking and presentation analytics, multi-channel campaigns, email templates and mail merge, Meeting Scheduler with Google and Outlook calendar plus Zoom integration, Prospector B2B contact data, Yesware Contacts, Salesforce integration with background sync and AppExchange dashboards, LinkedIn Sales Navigator integration, and reporting and analytics on templates, campaigns, and user activity.

Who are Yesware's main competitors?

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Yesware's main competitors in the sales engagement and email tracking space include Mixmax, Mailshake, Klenty, Outreach, and Salesloft, along with other inbox-focused tools and CRM-native sequencing capabilities from platforms like HubSpot or Salesforce Sales Engagement.

Is Yesware good for small businesses?

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Yesware is well-suited for small businesses and individual sellers because it is easy to install, runs directly in Gmail or Outlook, and offers a Free Forever plan plus low-cost Pro and Premium tiers. SMB teams can quickly gain email tracking, templates, light campaigns, and meeting scheduling without a complex implementation. However, very budget-sensitive teams or those needing highly advanced multi-channel automation may find more specialized alternatives a better fit.

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