Contract Management refers to the process of managing contracts throughout their entire life cycle, from creation to execution to renewal. This process includes identifying and mitigating risks, negotiating terms and…

CRM analytics is the process of analyzing data from your customer relationship management (CRM) system to help you make better business decisions. The goal of CRM analytics is to give…

Customer feedback is defined as information or opinions provided by customers about their experience with a company, product, service, or brand. This feedback can be in the form of online…

CPQ software is a tool that helps sales teams configure, price, and quote products or services. It is designed to streamline the sales process and improve accuracy by automating the…

The Chief Revenue Officer (CRO) is a corporate officer responsible for managing the company’s sales and revenue generation. The CRO position was created to address the need for a more…

Automated follow ups are emails or phone calls that are generated automatically by a system based on certain criteria. For example, you can set up an automated follow up to…