Claude (Anthropic)

Claude is AI for all of us. Whether you're brainstorming alone or building with a team of thousands, Claude is here to help.

AI & Automation Tools
★★★★★ 4.5
2021 Founded
1001-5000 Employees
300,000+ Customers
San Francisco, California, USA Headquarters

Quick Facts

Website
claude.ai →
Starting Price
17
Pricing Model
freemium
Company Type
private

About Claude (Anthropic)

Claude is the flagship AI assistant and large language model family created by Anthropic, a public benefit corporation focused on building reliable, interpretable, and steerable AI systems. The Claude product line includes powerful text and multimodal models (Opus, Sonnet, Haiku) that can draft and edit content, write and debug code, summarize and analyze large documents, and orchestrate complex workflows. Users can access Claude through consumer subscriptions (Free, Pro, Max), business plans (Team, Enterprise), native desktop and mobile apps, and a high-scale API and developer platform.

Anthropic itself was founded in 2021 by former OpenAI researchers and is headquartered in San Francisco, California. The company has grown rapidly to around 2,300 employees and has raised tens of billions of dollars in venture and strategic funding, making it one of the most valuable private AI companies in the world. Its research background includes foundational work on constitutional AI, alignment, interpretability, and long-context training, which directly informs how Claude is designed and deployed.

Claude has become a core tool for organizations that want strong reasoning capability, long-context document and code handling, and robust safety guardrails. Enterprises adopt Claude both through Anthropic’s own platform and via cloud marketplaces like AWS Bedrock and Google Cloud Vertex AI, as well as deep partnerships with companies such as Salesforce, Microsoft, and Accenture. These partnerships extend Claude into CRM, productivity, and developer tooling environments, embedding the assistant directly into daily work.

Anthropic positions Claude as a safer, more governable alternative to general-purpose LLMs, with a strong emphasis on compliance (including SOC 2, ISO 27001, and HIPAA-configurable offerings), admin controls, and policy tooling for regulated industries. At the same time, the consumer and team editions of Claude aim to make advanced AI broadly accessible, providing an approachable interface that individuals and small teams can use for everyday writing, coding, analysis, and creative tasks.

Key Features

Advanced large language models (Claude Opus, Sonnet, Haiku) for natural language understanding, generation, and multi-step reasoning.

Long-context processing that can handle very large documents and codebases, enabling deep analysis and multi-document workflows.

Multimodal input support to analyze text, images, screenshots, PDFs, and other file types in a single conversation.

Claude Code - an agentic coding assistant that runs in your terminal and browser to generate, refactor, and debug code across repositories.

Built-in web search and tool calling so Claude can fetch up-to-date information and invoke external tools mid-conversation.

Projects, files, and artifacts to organize chats, documents, and code outputs into reusable workspaces.

Model Context Protocol (MCP) connectors that let Claude securely connect to SaaS apps, databases, and internal systems.

Robust enterprise controls including SSO, domain capture, admin console, role-based permissions, and audit logging on higher tiers.

Memory features on Max and enterprise plans that allow Claude to remember key facts across sessions for more personalized assistance.

Rich connector ecosystem for Slack, Salesforce, Microsoft 365, Google Workspace, data platforms, and vertical industry tools.

Developer platform and API with streaming, tools, prompt caching, service tiers, and fine-grained control over models and costs.

Industry-specific solutions such as Claude for Financial Services, Education, and Government with tailored connectors and compliance options.

Pros & Cons

👍 Pros

  • High-quality, thoughtful conversational responses with strong reasoning and explanation depth.
  • Excellent coding assistance via Claude Code, including refactoring, debugging, and working across large repositories.
  • Intuitive interface that supports uploading and analyzing long documents, tables, and images.
  • Powerful summarization, rephrasing, and content-generation capabilities that many users prefer to ChatGPT for writing tasks.
  • Rich ecosystem of connectors and integrations, such as Slack, Google Workspace, and Microsoft 365, that embed Claude into existing workflows.
  • Stronger safety and ethical guardrails than many competitors, which some reviewers find reassuring for decision support and research.

👎 Cons

  • Strict session-based usage limits and caps, even on paid plans, which can interrupt long projects and coding workflows.
  • Customer support is often reported as slow or difficult to reach, especially for billing disputes and subscription changes.
  • Pricing - both subscription tiers and API token costs - is viewed as higher than some competing LLMs, particularly at scale.
  • Feature gaps compared to some rivals, such as limited native image generation and occasional instability or perceived quality regressions after updates.

User Reviews

G2
4.4
★★★★☆
Capterra
4.6
★★★★★
TrustRadius
unknown
☆☆☆☆☆

Integrations

Slack Microsoft 365 Google Workspace Salesforce Agentforce Amazon Bedrock Google Cloud Vertex AI Asana Atlassian Jira Atlassian Confluence Amplitude ActiveCampaign Box Canva Benchling Blackbaud Cloudflare Cloudinary CData Coupler.io 10x Genomics Cloud

Best For

Company Size

smb mid-market enterprise

Industries

Technology & Software Financial Services Education Healthcare & Life Sciences Public Sector & Government Professional Services

Use Cases

AI coding assistance and code modernization Knowledge management and enterprise search across documents and systems Customer support automation and agent-assist Content creation, summarization, and translation Data analysis, reporting, and business research AI agents to orchestrate workflows and SaaS tools

FAQ

What is Claude (Anthropic)?

+

Claude (Anthropic) is a family of advanced AI assistants and large language models created by Anthropic. It can draft and edit content, write and debug code, summarize and analyze long documents, answer questions, and orchestrate workflows across connected tools. Claude is available as a web and mobile app, a desktop app, a Slack app, and a high-scale API for developers and enterprises.

How much does Claude (Anthropic) cost?

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Claude offers a Free plan at $0 with session-based limits, a Pro plan starting around $17 per user per month (billed annually) or $20 billed monthly, and a Max plan at $100-$200 per user per month with significantly higher usage. For teams, standard seats start around $25 per user per month (with an annual discount) and premium seats around $150 per user per month, with custom pricing for enterprise deployments and API usage based on per-million-token rates.

What are the main features of Claude (Anthropic)?

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Key features of Claude include long-context large language models for deep reasoning; multimodal support for text, images, and files; Claude Code for agentic coding and codebase refactoring; built-in web search and tool calling; projects and artifacts to organize work; MCP-based connectors to SaaS apps and data sources; and enterprise capabilities like SSO, audit logs, and granular permissions. A full developer platform and API allow teams to embed Claude into products and workflows.

Who are Claude (Anthropic)'s main competitors?

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Claude's primary competitors are other frontier LLM and assistant platforms, including ChatGPT from OpenAI, Google Gemini, Microsoft Copilot and Azure OpenAI services, and emerging model providers such as Mistral AI. In many enterprises, Claude is evaluated side-by-side with these alternatives based on coding quality, safety, governance, cost, and integration depth.

Is Claude (Anthropic) good for small businesses?

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Yes. Small businesses can start with the Free or Pro plans to get access to the same core models used by large enterprises, using Claude for writing, research, coding, customer communications, and internal knowledge work. However, strict usage limits on lower tiers and higher pricing for Max, Team, and API usage mean that very cost-sensitive or infrequent users may find simpler, cheaper chatbots sufficient, while growing SMBs that rely heavily on coding or document workflows can benefit significantly from Claude's capabilities.

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