The dialer that coaches your team mid-call.
Single-call dialing, live transcription, and real-time AI coaching, built into the SalesHive platform. Your reps dial where the CRM, data, and email already live, so there is no separate dialer vendor to buy, sync, or babysit.
Twilio browser voice · SalesHive AI transcription · Included in the platform
Connect, transcribe, coach, disposition.
Every dial runs the same complete loop, with AI carrying the parts reps used to do from memory. It is the exact loop playing in the window above.
Connect
Browser-voice click-to-call over Twilio. No desk phone, no hardware.
Inside the connect stage
Reps dial straight from the browser on a Twilio voice connection. The dialer calls one prospect at a time. The call screen opens with an AI-generated personalized script, embedded company intel, and the prospect time zone already on screen.
Transcribe
Dual-channel live transcription with on-screen captions as the call happens.
Inside the transcribe stage
Both sides of the call are transcribed in real time, labeled by speaker, and shown as on-screen captions while the conversation is happening. Reps never lose the thread, and nothing rides on memory once the call ends.
Coach
Real-time "Say This" coaching surfaces the right line mid-call.
Inside the coach stage
A live script-tracker reads the conversation as it unfolds and surfaces the right line at the right moment, so reps know what to say next without scrambling through a doc. New reps sound experienced on day one, and veterans stay on message under pressure.
Disposition
AI recommends a post-call outcome with a confidence score. The rep confirms.
Inside the disposition stage
When the call ends, the AI reads the transcript and recommends a disposition with a confidence score. The rep confirms or overrides in one click, and the result writes straight to the contact record. No-answer and invalid numbers fast-path to an automatic log so reps keep dialing instead of doing data entry.
One prospect, full focus.
Click-to-call runs entirely in the browser over Twilio voice. Reps work through one call at a time, with live captions and a script beside the contact.
- Browser-voice click-to-call, no desk phone or softphone
- Single-dial for one focused conversation at a time
- AI script, company intel, and prospect time zone on the call screen
The AI is in the conversation, not after it
Transcription and coaching happen while you are still talking. Choose a tab to go deeper.
Coach reps while the call is happening.
Managers jump onto any live call at the level the moment calls for, then follow a rep through their run of dials without lifting a finger. Every dial rolls up into per-SDR reporting as it happens.
- Shadow: listen in, fully muted to the prospect
- Guide: whisper to the rep without the prospect hearing
- Join In: become a full participant on the call
- Follow-mode auto-reconnects to the rep on their next dials
- Dials, connects, conversations, and meetings live per rep
Retire the separate dialer stack
Most teams bolt a dialer vendor onto their CRM and spend the rest of the quarter keeping the two in sync. On SalesHive the dialer is a surface of the same platform as your CRM, data, email, and reporting, so the glue work simply is not there.
The bolt-on dialer
- A dialer vendor with its own seat, bill, and login
- A connector to sync calls back into the CRM
- Call outcomes retyped into contact records by hand
- Team call reports stitched together from exports
One surface of one platform
- The dialer lives inside the CRM your reps already work in
- Dispositions write straight to the contact record
- A booked call can fire a follow-up email cadence automatically
- Every dial rolls into per-SDR reporting on its own
Rather not staff the phones at all? Our 100% US-based SDRs run this exact dialer for you.
Explore cold calling as a serviceEverything an SDR needs on the call
The same browser dialer our own US-based SDR teams live in every day, now in your team’s hands. Comparing it to hiring the calls out? See our B2B cold calling service.
Browser click-to-call
Dial straight from the browser on a Twilio voice connection. No desk phone, no softphone install, nothing to roll out.
One prospect at a time
Call one prospect at a time, with the script, contact details, and call controls in one place.
Live dual-channel captions
SalesHive AI transcribes both sides in real time, labeled by speaker, on-screen as you talk.
"Say This" coaching
A live script-tracker surfaces the right line at the right moment, mid-call.
AI disposition
Post-call outcome recommended with a confidence score. Confirm, override, or fast-path auto-log.
Script plus intel on screen
AI-generated personalized scripts, embedded company intel, and the prospect time zone on the call screen.
Manager live supervision
Shadow, Guide, or Join In on any live call, with follow-mode auto-reconnect across a rep’s next dials.
The call is one step, not the whole story
Before the dial, AI agents prep the context. After it, the disposition fires the follow-up and feeds the reporting. One system carries the whole motion.
What teams ask about the dialer
The short version is on the surface. Open any question to go deeper.
Ready to fill your pipeline?
Choose a 30-minute time and we will map out exactly how SalesHive can book meetings for your team.