What is Off-Shore Cold Calling?
Off-shore cold calling is the practice of cold call SDRs making unsolicited phone calls to potential customers in an attempt to sell them a product or service. These cold calls are typically made by salespeople who are based in another country, often in call centers. The main advantage of off-shore cold calling is that it can be much cheaper than making calls from within the same country. This is because labor costs are usually lower in countries where call centers are located. Additionally, many companies find that they can more easily find salespeople who are fluent in English and willing to work for lower wages in these countries.
Frequently Asked Questions
What is onshore vs offshore?
Onshore vs offshore refers to the location of where a company or individual conducts business. Onshore simply means within the country, while offshore typically means outside of the country. Many businesses choose to conduct some operations offshore in order to take advantage of lower taxes, less regulation, and other benefits. However, there can be downsides to conducting business offshore, such as having to deal with different legal systems and language barriers.
Why do companies offshore customer service?
There are a number of reasons why companies offshore. The most common reasons include cost savings, access to a larger pool of talent, and improved customer satisfaction. Offshoring customer service can help companies save money on labor costs. In addition, it can help companies tap into a larger pool of talent. Finally, offshoring customer service can improve customer satisfaction by providing customers with 24/7 support and faster resolution times.
