What is Cold Calling Rapport?
Rapport is defined as a close and harmonious relationship in which the people or groups concerned understand each other’s feelings or ideas and communicate well. In simpler terms, rapport is mutual understanding and communication between two people. When it comes to cold calling, building rapport with prospects is key to success.
Frequently Asked Questions
How do you build rapport with cold calling?
The best way to build rapport with cold calling is to be prepared and have a script ready. Be sure to sound interested and excited when you are speaking with the potential customer. Try to find common ground, such as shared interests, and make a connection with the person. Most importantly, be polite and respectful.
How do you build rapport in minutes?
Rapport is built by establishing common ground, and by conveying genuine interest in and understanding of the other person. Common ground can be established through small talk, shared interests, or simply by exchanging names and pleasantries. Genuine interest and understanding are conveyed through active listening, which involves making eye contact, maintaining open body language, and genuinely responding to what the other person is saying. In short, rapport is built by being a good communicator.
