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Campaigns

Create, pause, rename, duplicate, search, and archive a client's outreach campaigns, with live contact, email, call, response, and meeting counts per campaign.

Updated Jul 2, 2026 6 steps 7 questions answeredOpen this page in the platform
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Overview

The Campaigns manager lists every outreach campaign for the selected client and lets you create, pause, resume, rename, duplicate, and archive them. Each row shows live counts (contacts, calls, emails, responses, meetings, and today's email pacing) so you can see at a glance which campaigns are working. Pick a client in the switcher first; with no client selected the page prompts you to choose one. A quick search box narrows the list by name or SDR when a client has a lot of campaigns. Click any campaign to open its detail page (sequences, contacts, and settings). Use ? then Ask about this page to get help or, when logged in as a client, ask Buzz for your campaign names, statuses, and enrolled counts.

How to use this page

  1. Select a client and scan the summary

    Choose the client in the top-right switcher. The stat band shows Total Contacts, Active Campaigns, Meetings Set, and Conversion Rate across that client's active campaigns. The Active campaigns header also shows quick pills: how many are on, paused, running auto-cadences, and how many have no SDR assigned.

  2. Read the campaign table

    Each row lists the campaign name, SDR, an On toggle, and counts for Contacts, Calls, Emails, Responses, Today (emails sent so far today), Meetings, and Created date. The Today value reads "3 / 100" when the campaign has an explicit daily cap, or "3 · Auto" when it has no cap and the sender throttles pace it instead. Click a row to open the campaign detail page where you manage sequences, contacts, and copy.

  3. Search a long campaign list

    Use the search box in the Active campaigns header to filter by campaign name, SDR, or the person who created it. The summary line updates to "Showing N matches of M campaigns" as you type. Click the X in the box to clear it. If nothing matches, the page shows a No campaigns match state with a Clear search button and, when you are on the active list, a Search archived too button to widen the search to archived campaigns.

  4. Create a campaign

    Click + New Campaign. Give it a name, optionally assign an SDR, and choose whether to enable Auto-Cadence Emails (and the email type). Both sequences start disabled by default, so a new campaign cannot send until you turn sending on from the detail page. Click Create Campaign. New campaigns are safe to set up before they go live.

  5. Pause, resume, or rename

    Use the On toggle in a row to pause or activate a campaign without opening it. Click the pencil icon next to a name to rename in place, then save or cancel. Status changes apply immediately, and if a change is rejected the page tells you with an error message instead of silently snapping back.

  6. Duplicate or archive

    The Actions column has icons to view, duplicate (copies settings only, no contacts), and archive a campaign. Archiving asks you to confirm first; unarchiving is one click. Playbook campaigns cannot be archived. Use Show Archived to reveal archived campaigns and unarchive them; the toggle shows the archived count.

What the buttons do

Client switcher
Top-right dropdown that selects which client's campaigns you are managing.
Search box
Filters the visible campaign list by name, SDR, or creator. The summary shows how many match; the X clears it.
+ New Campaign
Opens the create dialog: name, optional SDR, and an Auto-Cadence Emails toggle with email type. Sequences start disabled so nothing sends until you enable it on the detail page.
On toggle
Pauses or activates a campaign directly from the list. Completed campaigns cannot be toggled. A rejected change surfaces an error instead of failing quietly.
Rename (pencil)
Edits the campaign name inline. Save with the check, discard with the X.
View (eye)
Opens the campaign detail page (sequences, contacts, settings).
Duplicate
Creates a copy of the campaign's settings only (no contacts are copied).
Archive
Archives an active campaign (with a confirmation) or unarchives it in one click. Disabled for playbook campaigns.
Show / Hide Archived
Reveals or hides archived campaigns; the count in the label is how many are archived.
? Help
Opens the page guide and Ask about this page chat. Clients can ask Buzz for their own campaign names, statuses, and enrolled contact counts.

Common questions

No. New campaigns are created with both the post-call and auto-cadence sequences disabled. Nothing sends until you open the campaign and turn sending on, so it is safe to build a campaign before it goes live.
Type in the search box in the Active campaigns header. It matches the campaign name, the SDR, or the creator, and the summary line shows how many match. If a campaign is missing, it may be archived, so use Search archived too or Show Archived.
It shows how many emails the campaign has sent today. If the campaign has an explicit daily cap it reads as sent out of that cap, for example 3 / 100. If it has no cap set, it reads "3 · Auto", meaning the sender mailbox throttles govern the pace rather than a fixed campaign limit. The count resets each day.
Auto means the campaign has no explicit daily email limit, so the daily volume is governed by the sending mailboxes' own throttles rather than a fixed campaign cap. To set a hard daily ceiling instead, open the campaign and set its daily email limit.
Playbook campaigns cannot be archived. Other campaigns can be archived from the Actions column (you will be asked to confirm) and restored later with Show Archived.
No. Duplicate copies the campaign settings only. You enroll contacts into the new copy separately.
Yes, when you are logged in as a client. Open ? and tap Ask about this page. Buzz can tell you each campaign's name, status, and enrolled contact count for your account, along with step-by-step help for this page. It cannot pause campaigns or edit settings for you.

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