Overview
This inbox page at /platform/email/inbox lets you read synced messages for the selected client, filter by mailbox or category, and compose or reply. Its composer uses a message dialog with Cancel and Send.
How to use this page
Choose a mailbox and view
Select a client in the sidebar, then choose Account. Open Inbox, Campaign replies, Sent, Starred, Trash or All mail, or choose an AI category. When a dropdown shows a search field, type to narrow its choices. Press Escape from that field to close the menu and return focus to its button without changing the selected value. Reopening starts with an empty search.
Search and sync
Enter text in Search emails. Press Enter to search immediately. Clear filters resets the view. Select Sync to check for new messages when an inbox account is available.
Read a message
Select a message to read its sender, recipients, date and body. Follow its Contact or Campaign link when shown. Select an attachment to download it. Related thread messages appear below the message.
Compose or reply
Select Compose for a new message, Reply for the selected email, or AI Reply for a draft to review. Check From and recipients, add Cc or Bcc if needed, then enter Subject and Message and choose Signature. Select Send when ready. A recipient, subject and message are required.
Close an unsent message
Use Cancel or Close to discard the open composer. This dialog does not save a draft for later. Clicking outside keeps it open when the message body has text.
Organize messages
Use the star beside a message to mark it. Archive removes a message from the inbox view. Delete moves it to Trash.
What the buttons do
- Account / From / Signature
- Choose the inbox filter, sending mailbox or signature. Long dropdowns provide search; Escape closes the search without changing the selection.
- Search emails / Clear filters
- Find messages and reset the active filters.
- Sync
- Checks connected inbox accounts for messages.
- Compose / Reply
- Opens a new message or a reply dialog.
- AI Reply
- Prepares a reply for review in the composer. You still choose Send.
- Send
- Sends the completed message from the selected mailbox.
- Cancel / Close
- Discards the open composer.
- Archive / Delete
- Archives the selected message or moves it to Trash.
- Star
- Marks or unmarks a message for the Starred view.