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Notifications

Workspace notification center for meetings, feedback replies, campaign replies, and account alerts, with All, Unread, and access-scoped Type filters plus a bell quick view.

Updated Oct 3, 2026 7 steps 8 questions answeredOpen this page in the platform
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Overview

Notifications gives you a focused view of meetings, feedback replies, campaign replies, deal follow-ups, and important account alerts available in your current workspace. Use the All, Unread, and access-scoped Type filters to narrow the list, then open an alert or mark the feed read.

How to use this page

  1. Open your notifications

    Open the Notifications bell (at the bottom of the sidebar on a computer, or in the top bar on a phone), then choose View all notifications to open the full page. The page shows your updates, the current unread count, and the latest notification cards. The bell also shows the unread badge wherever you are in the platform.

  2. Filter the feed

    Choose All to show the available feed or Unread to show only unread alerts. Use the Type selector for a specific event, such as Meeting Booked. The selector is loaded from the notification types available to your account, so its options can differ by role. If no alert matches, the page explains that the filters returned no results.

  3. Read an update

    Click a notification card to mark it read and open its destination when the alert includes a link. Unread cards have an accent edge and dot. The unread count updates as you read items.

  4. Clear the unread feed

    When unread alerts exist, click Mark all read in the page header. The cards are updated and the unread count clears. You can also use Mark all read in the bell dropdown.

  5. Use the notification quick view

    Click the Notifications bell to preview the newest alerts without leaving your current page. On a computer it opens beside the sidebar. The quick view includes All and Unread pills, the same access-scoped Type selector, recent alert cards, and View all notifications for the full feed. Press Escape or click outside the dropdown to close it.

  6. Find shared workspace controls

    On a computer, a row of icons spans the bottom of the sidebar, just above your profile: Notifications at the left, then Background, theme and (when available) the assistant, with Search at the right. Search opens centered at the top of the screen; the other panels open beside the sidebar. On a phone, the same icons sit at the right of the top bar with Search first and Notifications last, and their panels open beneath it. Search and Notifications follow the current workspace. Select Search or press Ctrl/Cmd+K to search records; Escape closes it. Background opens a grid of backgrounds: Charcoal (called Plain in light mode), Random, Hive, Hive Purple (called Hive Bold in light mode, with bolder orange cells), Ink, Pink Ink, Facets, Lightspeed, Caustics, Veil and Dusk (called Dawn in light mode). The tiles are listed most popular first, by how many people have picked each one, so the order can change over time. Charcoal (Plain in light mode) shows no scene; every other tile is a live scene. Hover a tile to read what it shows. Random shows a different live scene each time you open or reload the app, and picking it switches to a new scene right away. Your pick is saved in this browser and counted toward that order; until you pick, or if your saved scene is no longer offered, the company default shows. Every scene has a light and a dark version that follows the theme toggle. Picking a tile keeps your current theme, and the tiles preview the version for that theme. Use Find a page in the sidebar to filter navigation links; on a phone, open the navigation menu first. Platform client selection remains above sidebar navigation. Select the SalesHive logo to open Agents when you have access to it.

  7. Find a navigation page

    Type in Find a page... above the navigation links to filter the available pages. Use Clear navigation search to restore the list. This filters page links; use the Search icon (Search this client) in the sidebar icon row, or the top bar on a phone, to search the selected client.

What the buttons do

Notifications bell
Shows the unread badge and opens the quick view of recent alerts.
All
Shows notifications across the available feed.
Unread
Limits the page to unread notifications and shows the unread count when one exists.
Type selector
Filters the page to one event type from the options available to your account.
Notification card
Marks the alert read and opens its destination when a link is available.
Mark all read
Marks every notification as read and clears the unread count.
View all notifications
Opens the full platform Notifications page from the bell quick view.
Try again
Retries the notification request after a load error.

Common questions

All shows the available notifications. Unread limits the list to alerts you have not opened yet and includes the current unread count.
The Type selector is populated with the notification types your account is allowed to access, so different roles can see different options. In a managed client workspace, self-serve plan alerts such as Failed Payments and AI Credit Alerts are not listed. If every workspace you belong to is a self-serve workspace, it lists only the updates your plan sends, in plan wording such as Interested Prospects and Feedback Answered.
The card is marked read. If the alert has a destination, the platform opens it; otherwise the alert simply becomes read in the feed.
In a self-serve workspace with an active plan, yes. A Campaign Replies alert names who replied and to which campaign, with a short preview, and opens the inbox when you select it. It goes to whoever connected the mailbox that got the reply, or else whoever created the campaign, or else your Client Admins. It arrives in app and as a push notification, not by email. Out-of-office replies, bounces and similar automatic mail are skipped, and more replies from the same address within 30 minutes do not alert again. In a managed workspace, your SalesHive strategist is told instead.
In a self-serve workspace with an active plan, yes. When a teammate gives you a deal follow-up or moves one to you, a notice shows the follow-up, the deal and its due date, and opens that deal. Each morning from 8 AM Eastern, if you have open follow-ups due that day, one notice says how many and opens Deals with the list set to Assigned to me and Due today. Both arrive in app and as a push notification, not by email. Assigning a follow-up to yourself sends nothing.
Click Mark all read in the page header or in the notification quick view. The unread count resets after the request succeeds.
Click the Notifications bell at the bottom of the sidebar (in the top bar on a phone), then click View all notifications in the dropdown footer.
The selected unread or Type filter has no matching alerts in the current feed. Choose All types or All to broaden the results.
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