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API Keys

Manage a client's one production API key: create, copy once, rotate, or revoke; revoked keys kept for audit.

Updated Jul 2, 2026 4 steps 4 questions answeredOpen this page in the platform
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Overview

API Keys manages the production key that authenticates requests to the public SalesHive Platform API for this client. Each client has one active key at a time. Create a key, copy it once at creation (the full value is shown only that once), and use Rotate to replace it or Revoke to disable it. A status band shows whether a key is active and how many total requests it has served, and revoked keys are retained for reference.

How to use this page

  1. Check the status

    The status band shows whether an active key is ready, the base API URL (with a Copy button), the total request count, and how many revoked keys are retained. If there is no active key, create one before connecting an integration.

  2. Create a key

    When no active key exists, name it (for example, Production API Key) and click Create API key. The full key is shown only once, so click Copy and store it in your integration's secret manager immediately.

  3. Rename or review the active key

    The Active Key card shows the masked key plus when it was created, last used, and how many requests it has served. Click Rename to relabel it; the masked value and stats stay the same.

  4. Rotate or revoke

    Rotate key immediately revokes the current key and issues a new one (copy the new value right away). Revoke key disables the key without a replacement. Both ask you to confirm, since any integration using the old key stops working until updated. Rotated and revoked keys move to Key History, kept for audit reference with their masked value and timestamps.

What the buttons do

View API docs
Opens the public Platform API documentation.
Copy (base URL)
Copies the public API base URL to paste into your integration.
Create API key
Generates the client's one active key. The full value is shown only once at creation.
Copy (key value)
Copies the full key shown at creation. Store it in a secret manager; it cannot be shown again.
Rename
Relabels the active key without changing its value.
Rotate key
Revokes the current key and issues a new one. Confirmed, because the old key stops working immediately.
Revoke key
Disables the active key with no replacement. Confirmed.

Common questions

No. The full key is shown only once at creation. If you did not save it, rotate the key to generate a new one and copy that immediately, then update your integration.
Rotate revokes the current key and issues a new one in the same step, for a clean key swap. Revoke disables the key with no replacement. Both stop the old key from working right away.
No. One active key is allowed per client. Rotate replaces it safely; revoked keys are kept for reference but no longer authenticate.
Rotate only when the receiving system is ready to update its stored secret, since the old key is revoked the moment you rotate.

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