Overview
Blacklist is the per-client suppression list. Anything you add here is skipped in that client's outreach, so campaigns never send to it. Six tabs cover the different kinds of suppression: Domains, Emails, Unsubscribes, Phones, Ignored Inbox, and Undeliverable. Each tab shows the most recent entries for quick review and a running count, and lets you search, add, remove, import from CSV, or download the full list. This is separate from the global blacklist, which applies across all clients.
How to use this page
Pick the type to manage
Use the tabs to choose what you are suppressing. Domains blocks every contact at a company domain. Emails blocks single addresses. Unsubscribes tracks opt-outs. Phones blocks numbers from calling. Ignored Inbox hides noisy senders from inbox triage. Undeliverable holds addresses known to bounce. Each tab shows its own count.
Add an entry
In the Add row, type the value (the placeholder shows the expected format, such as example.com or an email address) and press Enter or click Add. For Domains, Emails, and Phones you can also add an optional reason. A toast confirms the entry and the tab count goes up.
Search within a tab
Type in the search box and press Enter or click the search icon to find entries in the current tab. The result summary shows how many matched; click Clear search to return to the recent list.
Import a list from CSV
Click Import CSV and choose a .csv file to add many entries at once. A toast reports how many were added and how many duplicates were skipped.
Download or remove entries
Click Download CSV to export the current tab's full list. To remove one entry, use its trash action in the table and confirm; once removed, future outreach is no longer blocked for that value.
What the buttons do
- Tabs (Domains / Emails / Unsubscribes / Phones / Ignored Inbox / Undeliverable)
- Switch between the six suppression types. Each tab shows its own count and list.
- Add
- Adds the typed value (and optional reason) to the current tab. Enter also works.
- Search
- Finds entries matching your text within the current tab. Enter also runs it.
- Clear search
- Drops the search and shows the recent entries again.
- Import CSV
- Bulk-adds entries from a .csv file and reports how many were added versus skipped as duplicates.
- Download CSV
- Exports the current tab's full list as a CSV file.
- Remove (trash)
- Removes a single entry after a confirmation. That value is no longer suppressed afterward.