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Calendar

Connect your calendar, manage booking links, and (staff) set client booking instructions. Formerly split across Calendar and Scheduling, now merged into one page with two tabs. Tips cards on each tab walk you through the flow.

Updated Jul 10, 2026 7 steps 10 questions answeredOpen this page in the platform
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Overview

The Calendar page manages your calendar connection, booking links, and (for staff) client booking instructions. It has two tabs. Your Calendar, visible to everyone, lets you connect a Google or Microsoft 365 calendar, reconnect or disconnect it, and create and share booking links so prospects book into your real availability. A tips card at the top of the tab walks through the three-step flow: connect your calendar, create a booking link, and share it with prospects or paste it into meeting instructions. Meeting Instructions, visible to staff only, shows a read-only view of the selected client's calendar setup and lets you edit the default booking instructions SDRs follow when scheduling meetings for that client. A tips card at the top of that tab explains how the instructions work, that they apply to all campaigns unless overridden, and that client users connect their own calendars on the Your Calendar tab. The Scheduling page now redirects here; everything that was on Scheduling is now the Your Calendar tab.

How to use this page

  1. Switch between the two tabs

    Two tabs sit at the top of the page. Your Calendar (calendar icon) is visible to everyone and manages your own calendar connection and booking links. Meeting Instructions (calendar-clock icon) is visible to staff only and shows the selected client's calendar setup plus the default booking instructions editor. Click a tab to switch. Client users see only the Your Calendar tab.

  2. Connect your calendar

    On the Your Calendar tab, a tips card at the top of the page explains how the page works in three steps: connect your calendar, create a booking link below, and share it with prospects or paste it into meeting instructions. The Your calendar card shows whether a calendar is connected. If nothing is connected, click Connect Google Calendar or Connect Microsoft 365 to start the OAuth flow. You will be redirected to the provider, then back to this page with a success banner confirming your calendar is connected. Staff members see a note that the built-in SalesHive calendar already works for booking; connect an external calendar only if you want bookings to land on a different Google or Microsoft account. If an admin has not configured OAuth credentials for a provider, that connect button is disabled and a message explains the setup is needed.

  3. Reconnect or disconnect your calendar

    When a calendar is connected, the card shows the provider name, a Connected status pill (or a Reconnect needed pill if the authorization lapsed), and the connected email. Click Reconnect to re-authorize through the same provider. Click Disconnect to remove the stored access; a confirmation dialog asks you to confirm before the connection is removed. After disconnecting, your booking page stops checking your real availability until you reconnect.

  4. Manage your booking links

    The Your booking links card on the Your Calendar tab lets you create a booking link, set your meeting length, availability windows, and buffer. Share the link publicly so anyone can book an open time on your connected calendar.

  5. Review the client calendar setup (staff only)

    On the Meeting Instructions tab, the Client Calendar Setup section lists each client user linked to the selected deal. For each user, it shows their name, connected email, a status indicator (Connected, Reconnect needed, or Not connected) with the provider, the last validated date when available, and their booking links (name, full /book/<slug> URL, duration, and timezone). If no client users are linked, it says so. When a client user has not connected a calendar, a callout box with a calendar-x icon appears: the label reads "Calendar not connected" and the text says to ask that person to open their Calendar page and connect under the Your Calendar tab, noting that booking links won't show live availability until they do. This is read-only; a client must connect their own calendar and create booking links from their own Your Calendar tab.

  6. Edit default booking instructions (staff only)

    On the Meeting Instructions tab, below the client calendar setup, the Default Booking Instructions editor lets you enter guidance for SDRs on how to book meetings for this client. A tips card at the top of the tab explains how to use the page: write the default booking instructions SDRs follow (include a booking link, time zone, and any special notes), the instructions apply to all campaigns on this deal unless overridden at the campaign level, client users connect their own calendar on the Your Calendar tab, and the Client Calendar Setup section below shows which client users have connected and what booking links they have created. Use the rich text editor to format the text, including links to booking pages.

  7. Save booking instructions

    Click Save to store the booking instructions. A Saved indicator confirms it was stored. If the save fails, an error message appears.

What the buttons do

Your Calendar tab
The first tab, visible to everyone. Contains your calendar connection (connect, reconnect, disconnect) and your booking links. A tips card at the top walks through the three-step flow: connect, create a booking link, and share it.
Meeting Instructions tab
The second tab, visible to staff only. Contains the read-only Client Calendar Setup section and the Default Booking Instructions editor for the selected client. A tips card at the top explains how the instructions work and how client users connect their own calendars.
Connect Google Calendar
Starts the Google OAuth flow to connect your Google Calendar. Disabled if Google OAuth is not configured by an admin.
Connect Microsoft 365
Starts the Microsoft OAuth flow to connect your Microsoft 365 calendar. Disabled if Microsoft OAuth is not configured by an admin.
Reconnect
Re-authorizes your calendar connection through the same provider. Use this when the status shows Reconnect needed.
Disconnect
Removes the stored calendar access for the connected account. A confirmation dialog asks you to confirm. Your booking page stops checking your real availability until you reconnect.
Your booking links
A card on the Your Calendar tab for creating and managing booking links. Set meeting length, availability windows, and buffer, then share the link publicly.
Client Calendar Setup
Read-only section on the Meeting Instructions tab (staff only). Shows each client user's calendar connection status, provider, connected email, last validated date, and their booking links. When a client user has not connected, a callout box with a calendar-x icon displays "Calendar not connected" and a note to ask that person to connect from their own Your Calendar tab. A client must connect their calendar and create links from their own Your Calendar tab.
Default Booking Instructions
A rich text editor on the Meeting Instructions tab (staff only) for entering default booking guidance for the selected client. Applies to all campaigns unless overridden.
Save
Stores the default booking instructions. A Saved indicator confirms it was stored.

Common questions

The Scheduling page has been merged into the Calendar page. Everything that was on Scheduling (connecting your calendar, managing booking links) is now the Your Calendar tab on the Calendar page. Visiting /platform/settings/scheduling redirects you to /platform/settings/calendar.
Only staff users (anyone with an @saleshive.com email). Client users see only the Your Calendar tab. The Meeting Instructions tab contains the Client Calendar Setup section and the Default Booking Instructions editor, both of which are staff-only.
Yes. The Calendar page is no longer staff-only. Clients see the Your Calendar tab, where they can connect their own calendar, reconnect or disconnect it, and manage their booking links. They do not see the Meeting Instructions tab.
Connected (green dot) means the calendar is linked and valid. Reconnect needed (red dot) means the connection needs reauthorization or errored; the client should reconnect from their own Your Calendar tab. Not connected means that client user has not connected a calendar yet. In that case a callout box with a calendar-x icon appears with the label "Calendar not connected" and a note saying to ask that person to connect from their own Your Calendar tab, since booking links won't show live availability until they do.
No. The Client Calendar Setup section is read-only. A client must connect their own calendar and create booking links from their own Your Calendar tab. This page only shows the current status so you can see whether they have done it. When a client has not connected, a "Calendar not connected" callout appears in their row reminding you to ask them to connect.
Your calendar authorization has lapsed. Click Reconnect to re-authorize through the same provider so booking and availability work correctly.
An admin has not configured the OAuth credentials for that provider (Google or Microsoft). A message below the buttons explains the setup is needed. Contact an admin to configure it.
They apply as the client's default booking guidance for scheduling meetings across all campaigns unless overridden by a specific campaign.
The Your booking links card on the Your Calendar tab lets you create booking links directly. The tip card on the Meeting Instructions tab also suggests cal.com as a free option if you need a standalone booking page. Any booking URL works (Calendly, HubSpot, Cal.com, or your own custom link); paste it into the booking instructions using the link button.
Both tabs now include a compact "How this page works" card at the top. On Your Calendar it lists the three-step flow: connect your calendar, create a booking link, and share it with prospects or paste it into meeting instructions. On Meeting Instructions it explains how to write default booking instructions, that they apply to all campaigns unless overridden, that client users connect their own calendars on the Your Calendar tab, and that the Client Calendar Setup section shows which client users have connected. The card is a quick reference and does not change any functionality.

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