Overview
Use My feedback to submit a product problem, improvement, idea, or reporting request for the client you currently have selected. The page shows only your submissions and lets you follow each item through review, read the SalesHive response, and add information when the review team asks for it.
How to use this page
Open My feedback
Choose the highlighted Give us feedback callout at the bottom of the Platform navigation, after Settings and the optional Admin section. Confirm the Current client band before you start. Full and Service client users can also open the floating help menu and choose My feedback.
Start a submission
Select Submit feedback. If no client is selected, choose one in the client switcher first. Full and Service client users can also choose Send feedback from the floating help menu.
Describe the need clearly
Add a short title, choose the platform area and feedback type, then explain your goal, what happened or should change, the successful outcome, impact, and frequency. Something is broken requires expected and actual behavior. Reporting or data request requires the question and required metrics. Other types may show optional workflow details.
Attach supporting evidence
Optionally add up to five screenshots or files. Review the attached names, remove anything unrelated, wait for uploads to finish, then select Send feedback.
Track the review
Return to My feedback to see the title, type, area, client, current status, and last update. Select a row to open the detail drawer with your full submission, attachments, SalesHive response, and timeline.
Answer a request for information
When an item is marked Needs information, open it, add the requested context or examples, and select Send information. The item returns to Submitted so the review team can continue.
What the buttons do
- Give us feedback
- Opens My feedback from the highlighted callout at the bottom of the Platform navigation.
- Submit feedback
- Opens the structured product feedback form for the currently selected client.
- Add a screenshot or file
- Uploads optional supporting evidence. You can attach up to five files.
- Send feedback
- Submits the completed form to the SalesHive review team.
- Send information
- Adds your response to an item marked Needs information and returns it for review.
- Close
- Closes the submission modal or feedback detail drawer without sending a new response.
- Try again
- Reloads the feedback list if the page could not load it.