Overview
SalesHive Video is your team's deal-scoped meeting room inside SalesHive. Choose a team workspace or one of your CRM deals for new calls, start or schedule a call, join with a code, add your deal's AI Rep, record and review meetings, and manage camera, microphone, screen sharing, chat, transcripts, and the floating camera overlay from the browser. The client lobby shows calls available to your workspace and labels their context. The green room and Settings show Default input device plus available non-Zoom microphones. If the browser default resolves to Zoom Audio Device, SalesHive chooses an available non-Zoom input instead, and Reconnect microphone uses a safe available input.
How to use this page
Choose the call destination
Use Call destination at the top of the lobby. Team and prospect workspace keeps the call in the shared workspace. Select one of your CRM deals when the recording, transcript, and analysis should attach to that opportunity. The selected destination applies when you start or schedule the call.
Start, join, or schedule a call
Start a call now, join with a code, or schedule a title and time for later. Scheduled links can be recurring and remain available until an authorized user ends or cancels them. Your client lobby starts with the calls available in your workspace, and rows can show whether the call belongs to the Client workspace or a Client CRM deal.
Check the green room
Before you enter, choose your microphone and camera and set None, Light blur, Strong blur, or an available backdrop. The recording consent line appears before joining. Your microphone starts on and camera starts off by default. The microphone starts on Default input device, and Zoom Audio Device is not offered as a selectable microphone. In supported Chrome or Edge browsers, the floating camera overlay is also prepared from the Join meeting gesture.
Use the in-call controls
Use Mic, Start video, Share, Chat, Transcript, People, Background, Music, and Settings while connected. The live transcript is speaker-labeled. In Settings, choose a camera before starting video so SalesHive uses that same camera when you select Start video or press V. If that camera becomes unavailable, choose another in Settings, then try again. Settings can also switch devices, request browser-supported steady-noise reduction, change camera framing, and keep everyone in grid during a screen share. Settings includes Default input device and filters Zoom virtual microphones. If an older call is using a Zoom virtual microphone, opening Settings moves it to a safe available input. When a camera is off, the profile photo sits above the name so the participant label stays visible.
Keep people and chat available while sharing
When you share your screen, your local view stays in the gallery so you can keep participants visible. Other participants see the shared screen as the main view by default, and either side can pin a view or use the grid setting. On a narrow screen, Chat opens as a compact sheet above the call controls instead of covering the entire call.
Keep cameras and chat visible while sharing
In supported Chrome or Edge browsers, the floating camera overlay is enabled by default and opens when you join. Open Settings to turn it off if you do not want it, or to reopen it later. Use Mute or Unmute in that always-on-top window, or select Chat to read and send the same in-call messages without returning to the main call. Close Chat to return to camera tiles. Safari and Firefox hide these controls.
Add your AI Rep
Select AI Rep in an active call. Choose Join this meeting for live assistance, or Start a training session so the rep interviews you about your business and remembers what you teach it for future calls. The rep uses the centrally managed conversation, response, voice, and speaking-pace defaults. Select Dismiss AI to remove it.
Record and read transcripts
Calls record by default. While recording is active, a compact Recording indicator appears in the call header beside Fullscreen without covering participant video. Everyone still receives the one-time visible and spoken notice when recording begins. Finished recordings appear in the lobby, with Watch and Transcript when available.
What the buttons do
- Call destination
- Keeps a new or scheduled call in the shared workspace or attaches it to one of your CRM deals.
- Start call / Join call
- Creates a new call or opens the green room for a meeting code.
- Get a meeting link
- Creates a scheduled shareable link. Enable Recurring link for future occurrences.
- Start video
- Starts your selected camera. Choose a different camera in Settings first if needed.
- AI Rep
- Opens Join this meeting and Start a training session for your deal's rep.
- Dismiss AI
- Removes the AI Rep from the active meeting.
- Recording indicator
- Shows recording state compactly in the call header beside Fullscreen.
- Settings
- Switches devices and opens display, audio, microphone recovery, and floating-overlay controls.
- Enable floating camera overlay
- Turns the Chrome or Edge floating camera overlay on or off. It is enabled by default.
- Open floating camera overlay
- Opens or reopens the always-on-top camera window from Settings when the feature is enabled.
- Chat (floating overlay)
- Opens the same in-call chat inside the floating camera overlay.
- Share
- Offers screen-only, screen-with-audio, and audio-only sharing.
- Transcript
- Opens the live transcript in a call or the post-call transcript on a ready recording.
- Watch
- Plays a finished recording.
- Reconnect microphone
- Retries the microphone without leaving the call and selects a safe available input instead of a Zoom virtual microphone when necessary.
- Default input device
- Uses the browser default microphone. Zoom Audio Device is excluded, with an available non-Zoom microphone chosen when needed.