Help CenterPlatform · Video Calls

Video Calls

Start or join video calls with your SalesHive team: screen share, side chat, and live transcript, all in your browser.

Overview

Video Calls lets you start and join video meetings with your SalesHive team right inside the platform. Start a call, join one with a code, share your screen, chat on the side, turn on a live transcript, and record. Everything runs inside SalesHive, so there is nothing to install. You see the calls you started, and you join calls your SalesHive rep starts by entering the code they share.

How to use this page

1
Start a video call
Type an optional title in the New video call card and click Start call. You join right away with your mic on and camera off. Click Start video in the control bar to turn your camera on when you are ready.
2
Join a call with a code
If your SalesHive rep shares a code (like abcd-efg-hij), type it into the Join with a code card and click Join call. A direct link they send can also join you automatically.
3
Use chat, transcript, and screen share
The control bar at the bottom of the call has Mic, Start video, Share (screen share), Chat, Transcript, and Leave. Chat opens a side panel beside the video, and links you paste become clickable. Transcript shows a live, speaker-labeled text of the conversation. Each closes with its button or the X.
4
See your active calls
The Active calls list shows your calls that are running right now, each with its title, code, and how many people are connected. Click Join on a row to hop back in.

What the buttons do

Start call: Creates a new call with your optional title and drops you straight in (mic on, camera off).
Join call: Joins the call matching the code you entered.
Join (on a call row): Jumps into one of your active calls.
Mic: Mutes or unmutes your microphone.
Start video / Stop video: Turns your camera on or off. Your browser asks permission the first time; if it is blocked you get a clear note on how to allow it.
Share: Shares your screen with the call.
Chat: Opens or closes the side chat panel. Pasted links are clickable.
Transcript: Opens or closes the live, speaker-labeled transcript of the call.
Fullscreen: Top-right toggle that expands the call to full screen.
Leave: Leaves the call.

Common questions

Do I need to install anything?

No. Video Calls runs in your browser inside SalesHive. Just click Start call or enter a code to join.

How do I join my rep's call?

Your SalesHive rep will share a short code or a link. Enter the code in the Join with a code card, or open the link, and you are in.

Will I be told if a call is recorded?

Yes. If a call is recorded, a red Recording bar appears for everyone and a short spoken notice plays, so you always know.

Why does my camera start off?

Calls are voice-first: you join with your mic on and camera off, then click Start video when you are ready.

What does the live transcript do?

It shows a running, speaker-labeled text of what is being said in the call, so you can follow along or review the conversation.

Want SalesHive running outbound for you?

Book a 30-minute strategy call and we’ll map out exactly how SalesHive books qualified meetings for your team.

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