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Client Briefs

Review a company brief built from its saved details, Playbook inputs and current campaigns, then download a PDF.

Updated Nov 13, 2026 4 steps 6 questions answeredOpen this page in the platform
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Overview

Client Briefs gathers a company's saved details, Playbook inputs and current campaigns into one printable reference for the sales team. SalesHive staff see it headed Your client at a glance, with the account stage tag; client users see their own company headed Your company at a glance, without SalesHive's internal account stage. Expand the guidance or campaign list when needed, then download a PDF.

How to use this page

  1. Open the brief for the right company

    Client users open straight to their own company. SalesHive staff select an assigned client or, if they are its named incoming SDR, a scheduled takeover marked Prep in the client selector; selecting a takeover from Client Briefs keeps you on this page. If the Value proposition is missing, the page shows Playbook inputs needed with an Open Playbook inputs link; ask an authorized editor to complete it if your view is read-only.

  2. Expand How this brief works

    Select How this brief works below the toolbar to show the four-step explanation, from saved company details and Playbook inputs to reviewing source fields and downloading a current PDF. Select it again to collapse the explanation. Opening it does not change data or generate a file.

  3. Read the brief sections

    Review the available cards for positioning, targets, value, competition, metrics, conversation starters, opportunities, engagement details, and notes. Select Current campaigns to expand the list of active and paused campaigns (archived campaigns and internal demo campaigns are left out) and their status labels; its heading shows the count. Select it again to collapse the list. Empty Events & Opportunities stays hidden.

  4. Download a PDF of the brief

    Select Download PDF to download the displayed brief. Current access is checked again before the file is built. A client's PDF leaves out the internal account stage, matching the page.

What the buttons do

How this brief works
Expands or collapses the explanation of the brief workflow. It starts collapsed.
Current campaigns
Shows the number of active and paused campaigns, not counting archived or internal demo campaigns. Select the heading to expand or collapse their names and status labels. This section starts collapsed and appears only when campaigns are available.
Download PDF
Downloads a PDF of the displayed client brief after checking current access.
Open Playbook inputs
Shown when the brief has no Value proposition yet. Opens the Value proposition tab of Playbook inputs for the same company.

Common questions

Why is the campaign list hidden?
Current campaigns starts collapsed to keep the brief easy to scan. Select its heading to see active and paused campaigns. Archived campaigns and internal demo campaigns are left out, so the list matches the campaign list, and the PDF uses the same list. If no current campaigns exist, the section is not shown.
Where does the brief data come from?
From saved company details and Playbook inputs, plus active and paused campaign information. A completed Value proposition in Playbook inputs is required. Events & Opportunities appears only when its source fields contain text.
How does the PDF download work?
Download PDF generates a PDF file for the displayed client and downloads it to your device. If generation fails, the page asks you to try again.
Can I prepare for a scheduled takeover?
SalesHive staff only: yes, if you are its named incoming SDR and the dated takeover remains active. Review Client Briefs, Playbook inputs and Playbook for the same preparation account, and download its brief PDF. This does not activate the takeover or grant calling or editing access. Cancelled, ended, replaced or undated takeovers do not grant preparation access.
Why does Client Brief unavailable appear?
No company is selected, or the selected scheduled takeover is not available to you. Select an assigned client or an eligible scheduled takeover. An unavailable preparation document is not silently replaced with another client brief.
Why don't I see the account stage tag?
The stage tag in the brief header is SalesHive's internal account stage, so only SalesHive staff see it. Client users do not see it on the page or in the PDF.
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