Contact Enrich: look up a prospect by email or name
Look up a specific prospect, choose between a free name-only preview and paid enrichment, then review and copy the available details.
On this page
How to enrich one contact in SalesHive
Use Contact Enrich when you already know the person you want to look up. Search by email address or by first and last name, with an optional company. Review the returned identity, then use Copy email, Copy phone, Copy mobile or Copy all contact details to copy the available information into your prospect record.
A preview is not the same as enriched contact data. Name-only searches return free previews. Email and name-plus-company searches attempt paid enrichment of up to five matches. Full details are not guaranteed, and a preview can appear when paid enrichment fails or returns no usable contact. Missing fields do not prove that no credits were spent, so avoid repeating a paid lookup just to fill an empty field.
Contact Enrich is available to eligible managed-service and List Building workspaces, subject to user permissions. Self-Service and plain Platform Only plans do not include it. If an eligible workspace is missing the tool, ask your SalesHive team to review access.
Choose a free preview or paid lookup
- You know an email: choose By Email and enter Email Address. This attempts paid enrichment of the top matches.
- You know only a name: choose By Name, enter First Name and Last Name, and leave Company blank for free preview matches.
- You know a name and company: choose By Name and fill in Company too. This narrows the matches and attempts paid enrichment.
For example, if you have a name but are unsure of the company, review the name-only preview first. Adding a company or switching to an email is a new lookup that can spend credits. Check the returned person and company before copying any details.
Have a CSV of known people instead? See Contact Enrichment for contact lists. To discover many new prospects using targeting filters, use Contact Search.
How to use this page
Choose how to search
Select By Email when you have an address, or By Name to search with first and last name. Add a company when you know it to narrow the matches.
Enter the details
Enter Email Address, or First Name and Last Name with an optional Company. Check the spelling and company before running an email or name-plus-company lookup, since these searches attempt paid enrichment.
Look up
Select Look Up or press Enter. Name-only searches return free previews. Email and name-plus-company searches attempt paid enrichment of up to five matches. If enrichment fails or returns no usable contact, the page shows preview matches instead. Look for the Enriched badge and review the available fields; the result count can be larger than the number of cards shown.
Use the enriched details
Review the returned match. Use Copy email, Copy phone or Copy mobile beside a single value, or Copy all contact details at the bottom of the card for a clean, paste-ready block, then drop it into the prospect record or your outreach.
What the buttons do
- By Email
- Searches by a known email address and attempts paid enrichment of the top matches.
- By Name
- Searches by first and last name. Leave Company blank for free previews, or add it to narrow the results and attempt paid enrichment.
- Look Up
- Runs the lookup. Disabled while searching or until an email, or both first and last name, is entered.
- Copy email / Copy phone / Copy mobile
- Copies that one value from the result card.
- Copy all contact details
- Copies the name, title, email, phone, mobile, LinkedIn, company and website as one plain text block.
Common questions
Which contact searches are free and which can spend credits?
When should I use email vs name?
Can I search by name without a company?
No match came back. What now?
How is this different from Contact Search?
Why can't I see or use Contact Enrich?
Why are contact details missing, and should I retry?
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Category: Platform · Contacts