Help CenterPlatform · Inbound

Media

Browse, search, and upload images for the selected client's hosted website.

Updated Aug 19, 2026 6 steps 5 questions answeredOpen this page in the platform
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Overview

Media is the selected client's deal-scoped library for browsing, searching, and uploading images for its hosted website. Use it to review library totals, find an image by filename or alt text, copy a public URL, or open an image directly.

How to use this page

  1. Choose the client

    Use the Client Switcher to select the client whose hosted website media you want to manage. Clients are scoped to their own workspace, while employees must select a client before its library loads.

  2. Review the library

    Check Library for the total image count, Storage for the total size, and Matching for the number of images in the current search result. An empty library shows No images have been added yet.

  3. Search by filename or alt text

    Enter a term in Search filename or alt text. The page resets to the first page and shows only matching images. Clear the field to return to the full library.

  4. Upload images

    Select Upload images, choose one or more supported image files, and wait for the success message. You can upload up to 20 images at a time, and each image can be up to 25 MB.

  5. Copy or open an image URL

    Use URL on an image card to copy its public URL. Use the external-link control beside it to open the image in a new browser tab.

  6. Move through multiple pages

    When the library has more than one page of results, use Previous and Next. The page indicator shows your current page and the total number of pages.

What the buttons do

Upload images
Opens the image file picker. Uploads between 1 and 20 supported images, with a 25 MB limit per image.
URL
Copies the image's public URL to the clipboard.
Open image
Opens the image's public URL in a new browser tab.
Previous
Shows the previous page of library results when available.
Next
Shows the next page of library results when available.

Common questions

The page accepts JPEG, PNG, GIF, WebP, AVIF, and SVG images. Each image can be up to 25 MB.
The selected client's library may be empty, or a search may have no matches. Clear the search to check the full library. If the client has no hosted website yet, the page explains that images appear after site setup.
Yes. Select up to 20 images in one upload. If you need to add more, upload another batch.
Matching is the number of images returned by the current filename or alt-text search. Library remains the total image count for the selected client.
The library is scoped to the selected client. Clients see their own library, and employees work in whichever client is selected in the Client Switcher.
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