Sales executives are the key point of contact between an organization and its clients: responsible for client satisfaction, they work to maintain strong relationships and grow sales. There are many different types of sales executive, each with their own specializations and focus.
Account managers are responsible for managing relationships with existing customers, ensuring they remain satisfied and continue doing business with the company. They liaise between customers and other departments within the organization, such as customer service or technical support, to resolve any issues that may arise.
Business development executives are responsible for identifying new business opportunities and developing relationships with potential customers. They work closely with other departments within the organization, such as marketing, to create and implement sales strategies.
Key account managers are responsible for managing relationships with the organization's most important clients. They work to ensure that these clients are satisfied and continue doing business with the company. Key account managers liaise between clients and other departments within the organization, such as customer service or technical support, to resolve any issues that may arise.
Sales managers are responsible for leading and motivating a team of sales executives. They set sales targets, develop sales strategies, and oversee the day-to-day running of the sales department. Sales managers also provide training and support to sales executives.
Regional sales managers are responsible for managing the sales operations of a company in a specific geographical region. They develop and implement sales strategies tailored to their region, and oversee the work of regional sales executives.
National sales managers are responsible for managing the sales operations of a company across an entire country. They develop and implement national sales strategies, and oversee the work of regional sales managers and sales executives.
Global account managers are responsible for managing relationships with the organization's most important international clients. They work to ensure that these clients are satisfied and continue doing business with the company. Global account managers liaise between clients and other departments within the organization, such as customer service or technical support, to resolve any issues that may arise.
Sales directors are responsible for leading and managing the sales function of an organization. They develop sales strategies, set targets, and oversee the work of sales managers and sales executives. Sales directors also provide training and support to sales staff.