Capgemini

Make it real.

Systems Integrators
★★★★☆ 4
1967 Founded
10001+ Employees
unknown Customers
Paris, France Headquarters

Quick Facts

Starting Price
unknown
Pricing Model
custom
Company Type
public

About Capgemini

Capgemini SE is a French multinational information technology services and consulting company headquartered in Paris, France. Founded in 1967 by Serge Kampf as Sogeti, the firm has grown through organic expansion and major acquisitions into one of the world’s largest systems integrators and transformation partners. Today Capgemini operates in more than 50 countries, with an official headcount of around 420,000 people and 2024 revenues of approximately €22.1 billion. capgemini.com

Capgemini’s portfolio spans strategy and transformation consulting, large-scale systems integration, cloud and infrastructure services, managed services, engineering and R&D, and business process outsourcing. It addresses the full lifecycle from advisory and design through build, run and optimization, drawing on deep expertise in cloud, data and artificial intelligence, connectivity, software, digital engineering and platforms. The group has built strong practices around major enterprise platforms such as SAP, Oracle, Salesforce, Microsoft, ServiceNow, Workday and more, and is frequently recognized as a leader in Gartner Magic Quadrants for areas such as digital experience and cloud services. capgemini.com

Over the past decade, Capgemini has strengthened its systems integration and engineering capabilities via acquisitions including Altran (forming Capgemini Engineering) and the planned $3.3 billion acquisition of business process transformation specialist WNS, as well as Cloud4C for cloud managed services. These moves expand its footprint in high-value segments like intelligent operations, AIOps, SAP-managed workloads and industry-specific cloud services. Capgemini is also heavily investing in AI-first transformation, launching frameworks such as its Resonance AI Framework and emphasizing generative and agentic AI across consulting, integration and managed services. en.wikipedia.org

Positioned as a “global business and technology transformation partner,” Capgemini works with around 85% of the 200 largest public companies on the Forbes Global 2000 list. Its delivery model combines nearshore and large offshore centers (notably in India) with strong local consulting teams in North America and Europe. Recent wins such as EU-wide cybersecurity frameworks, digital euro initiatives and large-scale AI and cloud programs with clients like ENGIE, GE and Penske highlight its role as a preferred systems integrator for complex, multi-vendor environments. capgemini.com

Key Features

End-to-end digital transformation consulting - from business strategy and operating model design through change management and adoption.

Enterprise systems integration across ERP, CRM, HCM and industry platforms (e.g., SAP, Oracle, Salesforce, Microsoft, ServiceNow, Workday). capgemini.com

Cloud migration and modernization services for AWS, Microsoft Azure and Google Cloud, including target architecture, migration factory and optimization. capgemini.com

Managed applications and infrastructure services with global delivery, DevOps and SRE practices for hybrid and multi-cloud environments, underpinned by defined SLAs. capgemini.com

Data and AI services covering analytics strategy, data platforms, MLOps, generative AI and agentic AI, leveraging Capgemini's Resonance AI Framework and partner ecosystems. capgemini.com

Customer experience and digital commerce transformation using Salesforce, Adobe, SAP, Microsoft Dynamics 365 and other CX platforms. capgemini.com

Enterprise core and cloud ERP services including SAP S/4HANA, Oracle and Workday implementation, modernization and application management. capgemini.com

Intelligent industry and IoT/IIoT solutions that connect products, assets and operations from edge to cloud for manufacturing and asset-intensive sectors. capgemini.com

Cybersecurity consulting and managed security services, including SOC/CERT operations, incident response and regulatory alignment (e.g., NIS2, DORA, EU Cybersecurity Act). capgemini.com

Business process outsourcing and digital business services for functions such as finance, HR, customer operations and industry-specific back offices, increasingly powered by AI and automation. investors.capgemini.com

Automation, RPA and low-code implementation plus DevOps toolchains to accelerate software delivery and improve productivity (e.g., GitHub Copilot pilots with clients like Penske). ww2.capgemini.com

Industry-specific accelerators and templates for banking, insurance, retail, energy & utilities, public sector, telecom and manufacturing, often co-developed with major ISVs. capgemini.com

Innovation programs and labs (e.g., Capgemini Research Institute, innovation ecosystem, sports partnerships) for co-creation and experimentation with emerging technologies.

Pros & Cons

👍 Pros

  • Large global team and resource pool that can staff and scale complex, multi-region projects. g2.com
  • Broad portfolio of services and industry coverage, with strong expertise in platforms like SAP, Salesforce, Oracle, Microsoft and ServiceNow. capgemini.com
  • Professional project execution with strong time management and structured delivery, often praised for on-time, high-quality work. g2.com
  • Good initial training and upskilling opportunities, particularly for early-career professionals and freshers. g2.com
  • Responsive, friendly support on many engagements, with quick action and helpful support staff noted in several reviews. g2.com

👎 Cons

  • Quality and seniority of resources can vary, with some clients citing over-reliance on junior or level-1 offshore analysts and associated delivery issues. g2.com
  • Inconsistent communication and coordination at times, including miscommunication, outsourcing-related friction and limited transparency during crises or project changes. g2.com
  • Some reviewers perceive services as relatively expensive and note that certain locations suffer from a shortage of suitable projects or long periods on the bench. g2.com

User Reviews

G2
4.0
★★★★☆
Capterra
unknown
☆☆☆☆☆
TrustRadius
unknown
☆☆☆☆☆

Integrations

Amazon Web Services Microsoft Azure Google Cloud Platform SAP Oracle Salesforce ServiceNow Workday Adobe Experience Cloud Microsoft Dynamics 365 IBM Snowflake Databricks DataRobot SAS Talend Teradata Red Hat VMware NetSuite Pega MuleSoft

Best For

Company Size

mid-market enterprise

Industries

Financial Services Public Sector Energy & Utilities Manufacturing Automotive Retail & Consumer Products

Use Cases

Cloud migration and modernization of legacy applications Enterprise application integration across ERP, CRM and HCM platforms Data, analytics, AI and generative AI transformation programs Customer experience and digital commerce modernization Managed services and IT infrastructure outsourcing Business process outsourcing and intelligent automation

FAQ

What is Capgemini?

+

Capgemini is a global IT services and consulting company headquartered in Paris, France. It acts as a systems integrator and transformation partner for enterprises, providing strategy and transformation consulting, enterprise application and cloud integration, data and AI services, engineering and R&D, cybersecurity and managed services. With roughly 420,000 people in more than 50 countries and 2024 revenues of about u20ac22.1 billion, Capgemini works with a large share of the world's biggest organizations to modernize their technology and operations. capgemini.com

How much does Capgemini cost?

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Capgemini does not publish list pricing because its work is delivered through custom consulting, integration and managed-services engagements rather than fixed SaaS licenses. Commercial models typically include a mix of fixed-price projects, time-and-materials work and longer-term managed services, with fees driven by scope, complexity, technology stack, geography and delivery model (onshore, nearshore, offshore). Prospective clients usually go through an RFP or scoping process with Capgemini's sales team to receive a tailored proposal and pricing. craft.co

What are the main features of Capgemini's services?

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Capgemini's core capabilities include end-to-end digital transformation consulting; systems integration for ERP, CRM, HCM and industry platforms; cloud migration and modernization on AWS, Azure and Google Cloud; managed application and infrastructure services with defined SLAs; data, analytics, AI and generative AI programs; cybersecurity consulting and managed security services; customer experience and digital commerce implementations; intelligent industry and IoT solutions; and business process outsourcing across finance, HR and customer operations. These are supported by a large global delivery network and an extensive ecosystem of technology partners. capgemini.com

Who are Capgemini's main competitors?

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Capgemini's main competitors are other global systems integrators and consulting firms that deliver large-scale technology and business transformation programs. These include Accenture, Deloitte, IBM Consulting, Wipro, Cognizant, Infosys and Tata Consultancy Services (TCS), among others. Which competitor is most relevant depends on the geography and service line - for example, Accenture and Deloitte in strategy and digital experience, or Wipro, Infosys, Cognizant and TCS in application services and managed infrastructure. craft.co

Is Capgemini good for small businesses?

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Capgemini is optimized for mid-market and especially large enterprise clients that need complex, multi-country programs, integrations with platforms like SAP or Salesforce, and long-term managed services. Smaller organizations can benefit from Capgemini in situations where they are undertaking a strategically important transformation and have sufficient budget and internal sponsorship, but many small businesses will find the firm's scale, processes and cost structure more than they need. In those cases, niche or regional consultancies and productized SaaS platforms are often a better fit. capgemini.com

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