Help CenterPlatform · Outbound

Likely Clicks

Review and export contacts associated with likely human clicks across the selected client current and archived campaigns.

Updated Nov 1, 2026 5 steps 5 questions answeredOpen this page in the platform
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Overview

Likely Clicks shows people associated with likely human email clicks across all campaigns for the selected client, including archived campaigns. Review repeat clickers, filter the list, open linked contacts and download the visible results as a CSV. Tracking cannot confirm who clicked.

How to use this page

  1. Open the report for a client

    From Outbound Dashboard, select View and export contacts with likely clicks across all campaigns. The report uses the client selected in the switcher and includes current and archived campaigns. If no client is selected, choose one before opening it. Use Back to dashboard to return.

  2. Choose the people to review

    The report starts on Clicked 2+ times when any repeat clickers qualify; otherwise it shows Everyone who clicked. Select Clicked 2+ times or Everyone who clicked in the audience controls, or use the summary cards for the same choice. Likely human clicks exclude detected automation and uncertain activity, and the click signal does not verify identity or intent.

  3. Filter the list

    Search by name, company or email. Enter Clicked from and Clicked through dates to narrow the period. On managed campaigns, use Sent by to choose Every sender or a specific sequence. Clear filters removes the date and sender filters. The report reloads when these controls change.

  4. Open a contact or link

    Review Person, Email, Clicks, Emails clicked, Last click, Last link and Status. Select a linked person name to open the contact record. Select Last link to open the destination in a new tab. A missing contact or status is labeled Not on file.

  5. Download the current list

    Select Download warm leads for the repeat-click audience or Download list for everyone who clicked. The CSV contains the people currently visible after search and filters. The download stays disabled while the list loads, when no people match, or while a date or loading problem is shown.

What the buttons do

Back to dashboard
Returns to Outbound Dashboard for the selected client.
Clicked 2+ times / Everyone who clicked
Chooses repeat clickers or every person associated with a likely human click. The active choice controls the table and download.
Search people who clicked
Filters the visible list by person name, company, job title or email.
Clicked from / Clicked through
Limits the report to a date range. Blank dates leave the report unbounded. If Clicked from is later than Clicked through, the page says Check the dates and hides the summary cards and download until you correct one of them.
Sent by
On managed campaign data, chooses Every sender or one reported sequence type.
Clear filters
Appears when a date or sender filter is set. Clears the clicked-date and sender filters and moves focus to Clicked from. Search and audience selection stay as chosen.
Download warm leads / Download list
Downloads the currently visible repeat-click or all-click contact rows as a CSV.

Common questions

Does a likely click prove that a person viewed the email?
No. The report removes detected automation and uncertain activity, but tracking still cannot confirm the person who clicked or their intent.
Why are archived campaigns included?
The report is a client-wide view, so it includes current and archived campaigns rather than only the campaign you opened most recently.
Why is the repeat-click audience shown first?
Repeat clickers are the warmest review group. When at least one person meets the repeat-click threshold, the report opens there; select Everyone who clicked to see the rest.
Why can a person have no linked contact or status?
Tracking can identify a recipient address without a matching contact record or saved status. Those cells show Not on file.
Why does the list say No clicks yet?
People appear as soon as they click a link in an email from any of your campaigns. If a date or sender filter is set, the message reads No clicks yet for these filters; select Clear filters to widen the list.
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