Platform · Outbound

Browse 12 help guides in Platform · Outbound.

Practice Call

Roleplay a campaign with your manager or an AI playing the prospect while you read the live teleprompter, without counting toward stats.

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Campaigns

Review campaign performance, share calling between SDRs, and prepare campaigns for safe outreach.

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Session History

Audit selected-client dial sessions, Qualified Conversation talks, recordings, emails, filters, and CSV exports.

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Outbound Dashboard

Review outreach performance and personal prospect interest alerts, choose a reporting period, and explore account history and matching exports when available.

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Likely Clicks

Review and export contacts associated with likely human clicks across the selected client current and archived campaigns.

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Email History

Review campaign emails on a computer or phone, filter by date, campaign and sender, compare email step performance, and export matching emails.

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Weekly Meeting Update

Build and publish weekly client reports with saved reporting dates, refreshed metrics, sortable booked meetings, private notes, and report history.

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Activity Report

Filter recorded outreach, compare saved sequence results and inspect dialing sessions with matching CSV exports.

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Campaign Details

Configure campaigns, segment contacts, run the campaign's agents and their email context (or a Self-serve email sequence), and review role-appropriate email and call performance.

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Call History

Review, filter, correct, and export calls, and suggest questions for the SDR's next follow-up call.

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Email Inbox

Review selected-client mailbox conversations, triage, drafts, safe sends, and delivery that needs a Sent Mail check.

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Manual Dialer: make calls and save call logs

Use SalesHive Manual Dialer to call a number, choose a caller ID, and save a contact-linked call log. Check access and resolve common call errors.

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