Business Intelligence (BI) is a process for turning data into insights that help organizations make better business decisions. BI refers to systems and software used to collect, store, analyze, and present data. Organizations use BI to identify trends, spot opportunities, and track performance. Most BI tools offer a dashboard that provides an at-a-glance view of key performance indicators (KPIs). Organizations can use BI dashboards to monitor progress towards goals, spot problems early, and make course corrections as needed.