A cloud-based CRM system is a Customer Relationship Management (CRM) system that uses cloud computing technologies to provide an on-demand service over the internet. In a cloud-based CRM system, users can access the CRM software from any location using a web browser or mobile device. Cloud-based CRM systems are typically subscription-based, with different pricing plans for different levels of features and functionality. Benefits of using a cloud-based CRM system include increased flexibility and scalability, as well as lower upfront costs and maintenance fees. Cloud-based CRM systems can be accessed from anywhere at any time, making it easy for sales teams to update customer information and manage their pipeline while on the go. In addition, cloud-based CRM systems are usually quite easy to set up and use, meaning that businesses can get started using them quickly and without the need for extensive training.